Redcorn Ltd Reviews 

1,008
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the quick and efficient vehicle collection process, highlighting that drivers are extremely polite, helpful, and provide timely updates before arriving at the location. Many people find the paperwork and general procedures simple to navigate, making the entire service experience feel completely straightforward and hassle-free. However, some customers also noted frustrating experiences regarding missed appointments and a total lack of communication from the office staff. Reviewers frequently mentioned waiting around all day for scheduled collections only to discover that nobody would show up or answer urgent phone calls.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting a sharp divide in customer experiences.... See more

Staff

People report ambiguous experiences with staff, as numerous reviewers enthusiastically praised polite and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some consumers praising the efficient and... See more

Customer service

Clients share negative opinions on customer service, highlighting widespread frustration over missed... See more

Customer communications

Consumers find customer communications to be ambiguous, experiencing frustration when calls go unanswered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From The moment I contacted Redcorn to obtain a quote for my old Jaguar x type to the moment payment hit my account was around 72 hours. IMO, the service from start to finish was excellent and they di... See more

Rated 5 out of 5 stars

Really Quick and easy to get a quote, lady in the phone was really polite and professional, Damaro rang ahead said what time he was going to be there and arrived on time, again really polite and pro... See more

Rated 5 out of 5 stars

Much loved mini My daughter had to get rid of her much loved Mini convertible as the cost of repair was high and it was 18 yrs old but only had 44000 miles on the clock so a good engine. We looked... See more

Rated 5 out of 5 stars

I had a great experience with Red Pen Ltd Scrap Car Specialist. Ati was absolutely brilliant from start to finish – friendly, professional, and very helpful throughout the whole process. Everything wa... See more



Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(1,008)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I scraped a van first they quoted me…

I scraped a van first they quoted me £850 online when I spoke with them asked everything condition of the etc they said we can offer you £500 after red corn picked up the van and scraped it they transferred only £200 now they aren’t taking my calls or listening to them poor customer service

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was contacted yesterday ( 19th June ) that my car would be collected Friday ( 20th June ) . It was clearly
explained to me what documents I would need , and I was
kept informed of the pick - up time,
the communication was excellent.

Mohammed expertly loaded my car & was very polite & professional , during the whole experience , he is a very personable young man .

Later I had a problem with notifying DVLA so I phoned Redcorn Ltd & the receptionist was very cheerful , as was the person she transferred me to, & the problem was resolved.

All the staff I encountered were polite & helpful & patient , I was very pleased with the service.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent efficient service

Was given quote on the website which i accepted, was called the next morning by a member of staff to arrange collection....was offered a slot for the next day and was told the driver would call an hour and a half before his arrival, which he did.
Very friendly and efficient. Loaded car and took bank details for payment which was paid into our bank the following afternoon.
Can't fault the service, well done Redcorn

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Scrapped Vehicle Experience

Aaron from Redcorn phoned me an hour before arriving, allowing me time to get everything ready. He filled in all the necessary DVLA requirements online on his phone and put the car on the flat bed. I received a DVLA confirmation email almost immediately. He got the car sorted and on the truck very efficiently and within 2 hours, the agreed sum was transferred into my account. Happily will I recommend them.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Daniel guy from Redcorn excellent

It was smooth and quick the guy who picked up the car was friendly and professional also a good rate of pay if you want to scrap your vehicle. I could of sold my vehicle but the car had problems u would not like a family to have e been in the car.

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

No show, wasted a full day

Waited all day from 8am, got a phone call from the pick up driver after 2pm saying he had 3 more pick ups before mine, but should be there by 5pm. Got another from him at 5.17pm saying he couldn't do it because it exceeded his legal driving hours. Not my problem, shoddy company, only gave 1 star because there isn't the opportunity to give none at all. A complete day wasted.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and efficiency.

Great service and efficiency.
The appointment was dealt with easily and quickly via online and telephone/text alerts.
The collection driver DAMARIO was excellent and showed true professionalism, and his communication was 100%

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Never normally leave reviews but I felt…

Never normally leave reviews but I felt obligated to do so. Just wanted to say a massive thank you to Kriss (the hungarian Kriss as there are a few apparently haha) who had a great attitude and was bang on time. Called me also beforehand to make sure I was aware of the pick up and was generally and all around great guy.

It's a difficult job at the best of times, mine being more so as I had several cars in a bad way, making it challenging. But as I said, didn't make a fuss and was very friendly. At the end of the day it's the people who represent your company that make it what it is and I hope his efforts are truly recognised. Just salt of the earth kind of person, and Kriss if you're reading this I wish you and your family all the best mate. Top bloke.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Redcorn collected my car within 24…

Redcorn collected my car within 24 hours of my initial enquiry, driver called me 40mins before collection to let me know his arrival time. Rob collected my car, was efficient and I couldn't have asked for a nicer, more friendly guy. Very happy.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

This is not a reliable workplace

This is not a reliable workplace. Redcorn lets employees go without any prior warning, explanation, or consideration. People are suddenly left without a job, without understanding why, and with no support. It shows a complete lack of compassion, especially knowing that people have bills to pay and families to support. This kind of treatment is not acceptable in any work environment.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very fast process

Very fast process, called up on the Wednesday and ben collected my car on Thursday and payment has been paid today. Ben (driver)was very helpful with the whole process. Explained everything that I had to do and was very friendly, he also called me in advance to let me know his ETA. would definitely use again.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with this company

Very impressed with this company. Easy to arrange for vehicle to be scrapped. Andy the pick up driver was very good & kept me informed with he's arrival time.
Would definitely recommend & use again

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed

I am extremely disappointed and disheartened by our experience with this company. We were initially quoted £3,692 for our vehicle. However, after a follow-up call during which we provided detailed information about the car’s condition, we were told the offer would only be £900 — only 25% of the original quote.

We confirmed that the vehicle is in excellent condition: the bodywork is pristine with no damage, no accidents, and no write-offs. It is mechanically sound, has a service history, and the MOT is up to date. Despite this, the final offer was drastically reduced without any valid justification.

Billy, the representative we spoke with, was friendly and apologetic. However, we were told that this discrepancy was due to an “automatic system-generated quote,” which, in our view, is an unacceptable excuse for such a substantial and misleading discrepancy. This experience demonstrates a clear lack of integrity and accountability.

It is deeply troubling that a company can operate in this manner. As a charity, we rely on transparency and honesty, and it is incredibly disheartening to encounter such practices. Coming from a family with a background in reconditioned car parts, where honouring quotes was a matter of principle, this treatment is both shocking and disappointing.

We urge others to proceed with extreme caution. Based on our experience, we cannot recommend this company.

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

Really unreliable. AVOID.

Really unreliable. I booked in for pick up, stayed around all day for them and at the last minute they called to cancel with a childish bogus excuse.

Tried again the next day and a driver showed up unannounced when I wasn't there.

They are, however, a GREAT example of general incompetence, USELESS client service and POOR professionalism.

February 27, 2025
Unprompted review

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