Redcorn Ltd Reviews 

1,008
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the quick and efficient vehicle collection process, highlighting that drivers are extremely polite, helpful, and provide timely updates before arriving at the location. Many people find the paperwork and general procedures simple to navigate, making the entire service experience feel completely straightforward and hassle-free. However, some customers also noted frustrating experiences regarding missed appointments and a total lack of communication from the office staff. Reviewers frequently mentioned waiting around all day for scheduled collections only to discover that nobody would show up or answer urgent phone calls.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting a sharp divide in customer experiences.... See more

Staff

People report ambiguous experiences with staff, as numerous reviewers enthusiastically praised polite and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some consumers praising the efficient and... See more

Customer service

Clients share negative opinions on customer service, highlighting widespread frustration over missed... See more

Customer communications

Consumers find customer communications to be ambiguous, experiencing frustration when calls go unanswered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From The moment I contacted Redcorn to obtain a quote for my old Jaguar x type to the moment payment hit my account was around 72 hours. IMO, the service from start to finish was excellent and they di... See more

Rated 5 out of 5 stars

Really Quick and easy to get a quote, lady in the phone was really polite and professional, Damaro rang ahead said what time he was going to be there and arrived on time, again really polite and pro... See more

Rated 5 out of 5 stars

Much loved mini My daughter had to get rid of her much loved Mini convertible as the cost of repair was high and it was 18 yrs old but only had 44000 miles on the clock so a good engine. We looked... See more

Rated 5 out of 5 stars

I had a great experience with Red Pen Ltd Scrap Car Specialist. Ati was absolutely brilliant from start to finish – friendly, professional, and very helpful throughout the whole process. Everything wa... See more



Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(1,008)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Redcorn Ltd. Ben the driver

Ben phoned in advance so that I could meet him on site. He arrived punctually, introduced himself and proceeded to load my car onto the flat bed truck with efficiency and absolute minimum of fuss. We completed the paperwork and then shook hands . He is most friendly and he would be on my team 7 days a week. Thank you so much Ben.

May 19, 2025
Unprompted review
Rated 4 out of 5 stars

Redcorn Ltd

Redcorn Ltd collected my car on Thursday and I received the payment the next day in my account. The driver Attila is very friendly and always smiling which made the process smooth and easy.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I’m so pleased I contacted Redcorn to…

I’m so pleased I contacted Redcorn to scrap my vehicle last week - office staff were brilliant but the main star was Andrew who was very polite and from the start of the day, had excellent correspondence and kept me updated.

My Land Rover was quite tricky to get onto the lorry but with Andrew’s patience and problem solving, he managed in the end all while keeping a very professional and pleasant attitude.
Thank you so much for everything, I’m am very happy xx

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Tottenham Branch

A young gentleman from the tottenham branch at redcorn Came to me and my husband today after 3 failed attempts with unprofessional drivers that did not seem bothered to even try and jumpstart my car or even know what they was doing looked at my car got on the phone and cancelled . A young man bye the name of Collin did not get on the phone he was joyfull and got the car on the tow truck in less then 10 minutes. Me and my husband have no clue about the papers work involved this young man today went and took his time to go through the online process with us as we have not scraped a car before and we was very nervous. This young man usred me and my husband made us fill confident about letting our car go that has been in our family for 21 years i was hartbroken. He talked us through the whole process with the logbook to sign over my car very professionally considerate and well presented young man even though I was a little bit emotional for us he did his best to load it very careful even tho it was sitting on my drive for the last 12 months with flat wheels and he even pumped them up the cars was in a unloved state . what a lovely young man you have working for you Colin from tottenham would definitely recommend this company and the young man who came today so thank you REDCORN

May 7, 2025
Unprompted review
Redcorn Ltd logo

Reply from Redcorn Ltd

Thank you for your review, it was a pleasure dealing with you.

Rated 5 out of 5 stars

Great service from Redcorn

Great service from Redcorn! Both drivers were super helpful, on time and professional. I got a good quote to scrap my non-working E90 BMW and the whole process was smooth and easy. Highly recommend! All the best :)

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

EXTORTION

Samething about this company
Don't belive and waste your time with them
When you put your car details to they system generate very good price for your car
But when they call you back they offer you loots more less than any we buy any car company out there
So dont trust this company offers definitely search for other company

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant and easy

I have had the most pleasant and easiest experience with them. Dean the driver is very experienced, polite and efficient. I got the money in my account the same day. I read the other reviews but I know there are bound to be some bad experiences as they dealt with so many people.

May 1, 2025
Unprompted review
Rated 4 out of 5 stars

Redcorn collection…

A few problems getting the collection made but If you get the Driver Jeff you are in luck! Top man! From the time he arrived to pick up the vehicle to when he left with my vehicle he was totally on it!

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Within 2 days of contacting Redcorn they had collected my car very efficiently. My driver Rob and his trainee Ali were very professional and their customer service skills were excellent! My whole experience of the service was great and I would recommend to anyone wanting to remove a car.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth experience

From enquiring about scrapping the car and then collecting it was 4 days
Amit collected and had some problem with getting the car started but he persevered and got it going to be able to get onto the lorry
I found the whole experience easy and Amit very helpful

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Jeff kept me informed eta

Jeff kept me informed eta. Nice bloke, cple minutes paperwork and money in bank same day. Second time ive used this lot and haven't had the same problems as others. 5 stars from me.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling service

Just don’t go there, appalling service.
After booking collection, had a text from collection driver to say we were on the day’s list. Waited in all day for a phone call which never came….after several attempts to call the driver, at 5.30pm he said it was his last day, he didn’t get to us on his list and was no longer working for Redcorn as he is expected to work 16 hour days….
Emailed and called the main office, and the woman who answered just laughed when I told her what driver had said. I said cancel the request I will find another reputable company.
3 days later I get a call from Redcorn to say collection availability today!
Absolute jokers.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Easy and friendly.

It was easy to scrap my vehicle with Redcorn Ltd. They were quick and efficient dealing with the paperwork. Amit who collected the car was very helpful and friendly, overall it took 2 days from when we first contacted Runcorn to when the car was collected. My husband and I are both disabled and we could not fault Runcorn and especially Amit with their help. Highly recommended.

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

They never turned up despite reassurance

Unfortunately I ignored the bad reviews, hoping that I would be more lucky. They simply never turned up! I received a call that they're on their way. 1.5 hours later I called and was reassured that they may be running late but will definitely be coming today. The same message another hour later. I took a day off work, waited all day at my mechanic's. No message, no apology, nobody answering the phone later in the afternoon. Awful experience.

April 16, 2025
Unprompted review

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