Redcorn Ltd Reviews 

1,008
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the quick and efficient vehicle collection process, highlighting that drivers are extremely polite, helpful, and provide timely updates before arriving at the location. Many people find the paperwork and general procedures simple to navigate, making the entire service experience feel completely straightforward and hassle-free. However, some customers also noted frustrating experiences regarding missed appointments and a total lack of communication from the office staff. Reviewers frequently mentioned waiting around all day for scheduled collections only to discover that nobody would show up or answer urgent phone calls.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting a sharp divide in customer experiences.... See more

Staff

People report ambiguous experiences with staff, as numerous reviewers enthusiastically praised polite and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some consumers praising the efficient and... See more

Customer service

Clients share negative opinions on customer service, highlighting widespread frustration over missed... See more

Customer communications

Consumers find customer communications to be ambiguous, experiencing frustration when calls go unanswered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From The moment I contacted Redcorn to obtain a quote for my old Jaguar x type to the moment payment hit my account was around 72 hours. IMO, the service from start to finish was excellent and they di... See more

Rated 5 out of 5 stars

Really Quick and easy to get a quote, lady in the phone was really polite and professional, Damaro rang ahead said what time he was going to be there and arrived on time, again really polite and pro... See more

Rated 5 out of 5 stars

Much loved mini My daughter had to get rid of her much loved Mini convertible as the cost of repair was high and it was 18 yrs old but only had 44000 miles on the clock so a good engine. We looked... See more

Rated 5 out of 5 stars

I had a great experience with Red Pen Ltd Scrap Car Specialist. Ati was absolutely brilliant from start to finish – friendly, professional, and very helpful throughout the whole process. Everything wa... See more



Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 3% of negative reviews

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3.1

All reviews

(1,008)

57 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid Redcorn Limited at All Costs – They Exploited My Elderly Father

Redcorn Limited should be ashamed of their appalling and dishonest practices. They deliberately targeted my elderly father, promising to pay him for scrapping his car. He handed over the vehicle in good faith, expecting payment shortly after. Weeks have passed, and despite multiple follow-ups, they have not paid a single penny.

Their customer service is non-existent – evasive at best, downright rude at worst. Every time we call, we’re given a new excuse or simply ignored. It's clear they prey on vulnerable individuals, taking advantage of those who may not know how to chase things up.

If this is how they run their business – by deceiving senior citizens and stealing vehicles without compensation – they deserve to be called out. Absolutely disgraceful behavior. Do not trust them with your car, your money, or your time.

February 21, 2025
Unprompted review
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Reply from Redcorn Ltd

We have no record of you booking a job with the name and email provided in this review and have asked you to provide details which you haven't.

Rated 5 out of 5 stars

Great customer service, thank you

Great customer service. From completing enquiry form had a prompt phonecall to arrange everything to collect car the next day. Collection date was changed on the day but that was ok. On the day had great communication of when driver would be there. Driver/collection man was so helpful. He explained everything clearly. Whilst I hope I don't need to scrap a car anytime soon, if I do I would definitely use Redcorn Ltd again. Thank you.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable & Good Customer Service

Good Customer Service called to enquire about having my car scrapped and collected on Thursday 25 March 2025, everything was explained and my questions answered.
After having been let down by another company, I was pleased with the service from Redcorn. The driver was helpful and courteous. When they said they would collect, they collected, they explained regarding when the money would go to my bank account and it went through, no problems at all.
Thanks again for your good customer service, the smooth running of the collection, it really put my mind at ease because everything went smoothly and I was happy.
I would definitely recommend to family and friends and I would use your company again should I need to. Thanks again.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

The whole process was very quick and efficient. The quote was way better than others. Jeff the driver was great and arrived 30mins after he contacted me as promised. He was very approachable and friendly and even encouraged me to contact him if I had any questions in relation to telling DVLA I scrapped my car with them. Great service, I would highly recommend Redcorn.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Collection on time/ date agreed.

Collection on time/ date agreed.
Payment of more than local scrap value paid promptly, when stated.

Driver/ collector (Kristof from memory?) Very helpfull and couldn't do enough, as I where in a rush and both vehicles had sat for a while.

Mark (hastings, east sussex)

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

The whole process was quick and easy

The whole process was quick and easy. I had an instant online quote when I entered my car details. Car was picked up promptly at agreed date and time. Rob (the guy who collected my vehicle) was friendly, engaging, helpful, and very professional. The money for my car was in my account the next day. Highly impressed.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

I got a quote online

I got a quote online for a really good price there is nothing wrong with my car really it’s in really good condition only has 59000 miles on the clock and runs with no problems, I just need it gone and do not have the time to put it up for sale so thought I would scrap it was quoted £2730 they called the next morning to arrange collection and was given another price for £260 not even a couple of hundred lower but a couple of grand I have used them before and never had this problem they said it must be the computer that made an error a little confusing

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

APPALLING SERVICE

Tried twice to get them to collect my car. 2nd attempt someone phoned to say 3rd on his list at 11am man was very polite. It's now 5.05pm and still waiting I'm not sure which part of the country he is going to but communication is appalling can't be glued to a phone or wait in again. Two days lost wages .. NOT HAPPY

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

I'd rate it minus 20 stars if I could

I'd rate it minus 20 stars if I could. Arranged a collection for the Monday which they missed. I even phoned to check they were still coming and they said they were. Phoned back the next day to rebook, for the Thursday. Sent me a text on Thursday to say would be picking up on Friday. Had to rebook on the Monday - checked with their team and they passed it on to another company/department and the staff member became aggressive when I questioned her on the price being dropped from £1430 to £600 with no one telling me. She then called me a liar, even though they confirmed the price beforehand. Absolute disgusting company and affiliates - would advise anyone to stay away.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the service from Redcorn Ltd

Recently given a quote from Redcorn to scrap our car, I was happy with the price and they called within the hour to arrange collection at a convenient time and day. The collection team phoned about 45 mins before arrival and were very professional loading the vehicle and dealing with the paperwork. Payment quoted was in my account within 36 hours. All in all a very professional service from start to finish. would certainly use them again.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Red flag 🚩Ltd

Awful inconsistent company! I booked in for my car to be collected and they didn’t show up and didn’t contact me to let me know. I called the next day and they said they will book me in for the following Tuesday. Then the Monday morning before that they called to apologise and that they would (in their words) “110% pick it up today” I rearranged my whole working day to make sure I could be there for when they turn up. and yet again they never showed up with no txt, email or phone call to say they couldn’t make it. I completely understand that things can go wrong and time can be against you in work. But to not let your customer know you can’t turn up and just leave them in the lurch not once but twice is just bad business. I called again the following day and they said they would call me back shortly to arrange another date and they never called back. I called another firm and they picked it up the same day with a courtesy call to let me know they are on their way and arrived on the time they said.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Redcorn are always fantastic when I…

Redcorn are always fantastic when I have to scrap a car and I always go to them.
Their staff are super polite, really friendly and always turn up when they are meant to without any issues.
Highly recommend Redcorn.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Driver who collected my car

This company collected a car on behalf of my husband earlier today and the driver that they sent was outstanding very polite and well mannered, respectful of the property and surroundings, very cautious about his surroundings and I can't compliment him enough he is a very good representative of redcorn and I can not sing his praises enough. Thank you redcorn and the driver that came to get the car.

If you need anyone to come and collect your vehicle I will highly recommend this company now and in the future

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Turned up on time and money received the following day

Turned up on time, managed to jump-start my car before getting it moved onto the tow truck. Best of all, the money arrived (they gave by far the best quote) the following day, as they promised. Very rare these days for any business to stick by their promises, so worth a shout out on this alone!

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

they did what they said they would!

I must say I was dubious as it all sounded so easy. But Redcorn turned up when they said they would, they managed to start the car and put it all on the trailer without a problem. Money was in my bank account when they said it would be. Well done Redcorn

February 7, 2025
Unprompted review
Rated 2 out of 5 stars

Absolutely Shambolic Service – Avoid!

If I could rate Redcorn Ltd based on their organisation, professionalism and communication, they’d barely scrape one star. The only reason I’m giving two is because of the driver, Attila, who was the one saving grace in this entire mess.

First attempt at collection – I was told collection could be any time up to 5pm, then got a call at 4:30pm saying the driver would be there in half an hour. He arrived at 5:15 PM, took one look at the car, and decided he "couldn’t take it today" because of the electric handbrake not releasing (which he barely even attempted to deal with). Clearly the last job of the day and he just wanted to go home. This was despite me having already informed Redcorn of the car's condition.

Second attempt – no one even bothered to turn up. I wasted an entire day waiting and didn’t even receive a phone call to explain. In fact, I called Redcorn at 4:50pm before their office closed who confirmed I was still on the driver's list for the day and he would be with me soon.

When I tried to rebook for the following Thursday, I sent multiple emails but got no response until late Wednesday – an automated text, asking me to confirm my booking. I did, only to then receive a rude email essentially telling me off for not answering their calls during the week. But why did you even need to call me to rearrange when I had clearly communicated and asked via email if it was possible to collect on Thursday? (Sorry, I work during your office hours – not exactly an option to sit around waiting for Redcorn’s convenience!)

Finally, on the third attempt, the only saving grace – Attila. Unlike the previous driver, he actually knew what he was doing, kept me updated in the morning, called to confirm his arrival time, and when he got here, he found a way to take the car instead of making excuses (he released the handbrake within a minute so it clearly wasn't that much of a problem!) If the rest of Redcorn operated like him, they might have a half-decent service.

Avoid this company if you value your time and don’t want to deal with stress, disorganisation and outright rudeness. Attila deserves a raise – the rest of the team, not so much.

March 20, 2025
Unprompted review

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