Redcorn Ltd Reviews 

1,008
•
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the quick and efficient vehicle collection process, highlighting that drivers are extremely polite, helpful, and provide timely updates before arriving at the location. Many people find the paperwork and general procedures simple to navigate, making the entire service experience feel completely straightforward and hassle-free. However, some customers also noted frustrating experiences regarding missed appointments and a total lack of communication from the office staff. Reviewers frequently mentioned waiting around all day for scheduled collections only to discover that nobody would show up or answer urgent phone calls.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting a sharp divide in customer experiences.... See more

Staff

People report ambiguous experiences with staff, as numerous reviewers enthusiastically praised polite and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some consumers praising the efficient and... See more

Customer service

Clients share negative opinions on customer service, highlighting widespread frustration over missed... See more

Customer communications

Consumers find customer communications to be ambiguous, experiencing frustration when calls go unanswered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From The moment I contacted Redcorn to obtain a quote for my old Jaguar x type to the moment payment hit my account was around 72 hours. IMO, the service from start to finish was excellent and they di... See more

Rated 5 out of 5 stars

Really Quick and easy to get a quote, lady in the phone was really polite and professional, Damaro rang ahead said what time he was going to be there and arrived on time, again really polite and pro... See more

Rated 5 out of 5 stars

Much loved mini My daughter had to get rid of her much loved Mini convertible as the cost of repair was high and it was 18 yrs old but only had 44000 miles on the clock so a good engine. We looked... See more

Rated 5 out of 5 stars

I had a great experience with Red Pen Ltd Scrap Car Specialist. Ati was absolutely brilliant from start to finish – friendly, professional, and very helpful throughout the whole process. Everything wa... See more



Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(1,008)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Seriously disappointed reason being is…

Seriously disappointed reason being is that a bid which suppose to end in 5 mins every 5 min the time increases and it a never ending process and whenever they want they just end the process and I believe that most of their on own people are bidding from insight and doing bogus bidding such a worst experience and will never bid on here again and I think I have wasted my subscription payment I will be looking for a refund for that as well and it’s not only with one or two bids every single bid has the same issue every single bid I don’t know what to do

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fast response

Fast response, next day collection got a call 50mins before arrival, paper work done and explained process car gone. Payment received next day. Great service

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and straight forward

Helpful and straight forward. Sadly I've had to scrap two vehicles in the last 7 months (terrible luck with cars!) But Redcorn have been super helpful and payment was prompt on both occasions. Staff are nice to deal with and the whole interaction was very pleasant.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Good service . Very reliable.. Excellent.. driver Mr Damrio done a great job .
Will recommend
And very good prices ..
Great 👍

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

This message is to thank your "James"

This message is to thank your "James" for the very expert way he collected my two vehicles on Monday 17th February, 2025. The vehicles were a Vauxhall Agila 16V, Reg. No. AU02 PYB and a Land Rover Freelander S-Wagon, Reg No. X214 JRV.
Thank you so much again for your brilliant service.
Best wishes,
Jill.

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

The website initially gave a quote for…

The website initially gave a quote for £3,200. The agent called later and took all the details and quoted £2,800 as I mentioned car is not advised to be run and has some dent etc. Then when they came to collect they complained that its not starting so they cannot give £2,800 and quoted instead £1000, the person even argued no one will pay more then £1000. I car was already in the workshop for week so I had not many options but to say ok, later found that they are auctioning similar car which doesn't start for £2950 on their auction site. Unfair margin.

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

A Waste Of Time!

Rang these guys on a Friday. Was told they had a part I needed but it was on a car so I would have to pay a deposit in person first then return a few days later to collect. Seemed odd considering the various payment methods available today but this company insisted on cash only and I needed the part so I agreed.

I asked the guy if the parts are removed nilly willy or are they removed with the correct tools, further explaining that the part I need is fiddly and will break without the right tools. He didn’t seem very confident in his response.

I rang the following day as I realised the trek to their Purfleet depot would take me 2-3 hours each way but their Tottenham depot was closer. The guys I spoke to said confirmed the part was available, confirmed the price and said it’s fine to go to their Tottenham depot for payment and collection but he couldn’t give me a reservation or reference number as he was having problems with his system. I told him I will call Monday morning before making my way.

Come Monday, I rang Redcorn only to be told they never had the car let alone the part I needed and it’s been double checked.

Absolute waste of time these people, stay away from them.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Very unreliable, would not recommend

If I could give this company no stars I would. Booked for collection on Monday and they didn't turn up, no curtosy call, nothing. I called on Tuesday and they did apologize and I rescheduled to be collected Wednesday and then very late afternoon they called me to say unable to collect because one of the vehicles they were collecting turned out to be a van and not a car so they had no space for my car, why didn't they refuse to take the van? Then guess what? Rescheduled again for today and what a surprise, they cancelled AGAIN, and no I haven't rescheduled. Going with someone else who is giving more money. Result!! Would definitely NOT recommend this company!!!

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid unless you don't mind stress...

Possibly the worst customer service I've ever experienced with any business, ever. Initial interaction with the website, inputting car details and arranging the car collection was pretty smooth. Arranged for collection of the car on a Friday and received a text message to confirm, as well as a call to say the driver would call me 30mins before they would be arriving to collect. This is where the positives end.

The pick-up time is anytime between 8am-5pm, so you're left waiting around for a phone call all day, which isn't helpful but isn't unique to Redcorn. The time got to 4.30pm and I hadn't heard anything so called Redcorn for an update. The call assistant was beyond unhelpful and very unsympathetic, couldn't tell me anything, had no information as to when I might expect the car to be collected, or any details of the driver so I could get in touch directly. She did say that the driver was out so I should expect the car to be collected on that day, but to call back on Saturday if it hadn't. Shock, it wasn't collected. The next day came and I called back, the call assistant said the next available slot was Tuesday, no "sorry for the inconvenience" or anything, just a date 4 days on from the original day. She did say though that I could do a 'contactless' collection, where I could leave the V5C in the glovebox and the key under the wheel. I decided to go with this option given I didn't want to sit around for a whole day again. Call assistant reassured me that the driver would call when they're 30mins away (heard that one before). Fast forward to Tuesday morning and I called to confirm the details of the collection, they confirmed and said the driver would call. I get home around 4.30pm and I hadn't received any call, but more worryingly my car is not there?! Did someone find the key and steal the car? Did the Redcorn driver collect the car? (couldn't be, because they were supposed to call when they were 30mins away). I called asking for an update, the car was still showing as 'to be collected'(?!?!?!) and no further update could be given, but (you guessed it) the driver was out and he would call when he was 30mins away. Naturally, I'm now sweating. I called Redcorn on Wednesday morning and the call assistant said the car had been collected and that the fee agreed should be received on Thursday (and was in the end). This whole process could've been improved with better communication, but the lack of clarity the call handlers have of the whereabouts and details of drivers, combined with the lack of sympathy/empathy they have with the situation makes this a pretty painful experience. Would avoid unless you like stress.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very professional and friendly. A big shout out to Damario, the car transporter driver. Despite taking abuse from impatient drivers, he was calm, quick and professional, loading up my car in difficult circumstances. Top man, thanks…

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve used Redcorn now a few times

I’ve used Redcorn now a few times. Every occasion it’s been relatively hassle free, even getting an hours notice so I don’t have to have any time off work. Today, a gentleman named Damario collected my vehicle. He was professional, courteous and there was a bit of a hostile bunch of road users due to the road he collected from being extremely narrow. He dealt with this in a very positive manner and was very polite with me too. The lady that called me 10 minutes after i organised the quote online was also very helpful and friendly. Would highly recommend.

Great service.

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service and they paid someone else

Terrible - do not use. Firstly collection was 3 hours late turned up at 7.30pm. Car was collected from ex husbands property. I was informed to email my bank details to receive payment - car in my name but he was there when car collected. I communicated all payments details and received confirmation. 3 days of chasing numerous calls and my bank details were taken again only for payment to be made to my ex husband. Filled a complaint 5 days ago and still no response. Cant be trusted don’t communicate or have processes fit for purpose.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Full marks for an excellent service!

Simple offer process with brief and clear clarification call. Helpful, experienced and friendly driver arrived promptly at the agreed time for collection.
Payment received next working day.
Full marks for an excellent service!

February 25, 2025
Unprompted review
Rated 1 out of 5 stars

Should have read the reviews...

I clearly should have read the reviews… I requested a quote and arranged for my car to be picked up on 6th February and was told it would be collected between 7am to 5pm… After rearranging my work commitments and waiting at home ALL DAY the car was still not collected come 6pm and phone calls and emails have gone unanswered… To think this company has the gall to accuse others of “messing them around” (as per their responses to others’ reviews) is beyond the pale. If you’re not interested, just save us all the trouble and say so 🙄

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

The company failed to check scrapping…

The company failed to check scrapping the right vehicle. I lost use of my vehicle while getting the COD reversed. They have not even opologised. They are now ignoring my emails when I ask for financial reckon pence. Now filing to court.

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

Useless - try elsewhere.

I wish I’d read the reviews here first. Don’t bother with this lot, like many on here I wasted a day waiting for them with no show. I even rang them to check and they still assured me they would be there! I went elsewhere and got £50 more than their quote so suggest you do the same.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect service and a great price

After my trusted mechanic told my broken down beloved Jeep was going to cost 6x what it was worth to repair i was advised to scrap it, he recommended Redcorn and said compare them to others, Redcorns value was £80 more than anyone else and the process was really easy, i had to call them a couple of times with questions and they were really helpful and understanding.
My car was collected when they said it would be and the money was in my account the next day. I had never scrapped a car before but they made the whole process easy.
I would definitely recommend Redcorn to anyone. Perfect service. Flawless

February 11, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look