The delivery was delayed, the colour of the flag is darker than pantone 300uU that i specified, the flags did not have eyelets that i asked for, but my wife likes the tone of the flags and i will... See more
Company replied
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The delivery was delayed, the colour of the flag is darker than pantone 300uU that i specified, the flags did not have eyelets that i asked for, but my wife likes the tone of the flags and i will... See more
Company replied
You can only really judge a company by the customer service offered when things go wrong. I ordered a flag and was very happy with it, and put into storage for future use. When got out few months... See more
Company replied
Incredible service from Red Dragon - order was delivered the next day, so impressed. The bunting is a good length, well stitched & nice bright colours. I only wish the bunting could have been stitch... See more
Pete couldn't have been more helpful and we are very pleased with our flag. We look forward to using it at the coronation of Charles in 2023, all the more special because I was born in Elizabeth II's... See more
Company replied
Red Dragon Flagmakers ceased trading due to family bereavement in November 2022.
Unit 2, Players Industrial Estate, Clydach, SA65BQ, Swansea, United Kingdom
Thankyou so much for the wonderful Flag. For a "cheapy" Flag, it seems very good quality, so much better than a Flag I purchased from an auction site a couple of years ago
Keep up the good work. Highly recommended.
Disappointed with the delivery service. Having paid £4.90 for 48 hour courier delivery (unnecessary) item notified despatched on 17th March and arrived by post on 22nd. Also unable to access any tracking information.

Reply from Red Dragon Flagmakers
Very pleased with the ‘Somerset’ bunting. The delivery time was super quick and the bunting of good quality especially for hanging outdoors.
Quality product at a good price, delivered promptly. Would use again
I used the fire retardancy service and I could not recommend it highly enough. The communication was great, speed was excellent and the price absolutely unbeatable.
Great quality flat excellent service many thanks Chris. 👍

Reply from Red Dragon Flagmakers
PRODUCT WAS OF POOR QUALITY AND NOTHING LIKE THE IMAGE USED ON THE WEBSITE, NO REPLY TO EMAIL ABOUT THIS.

Reply from Red Dragon Flagmakers
My two Somerset Flags arrived by return of post - brilliant!
I have given 4 stars because of the time it took to receive my order, not Red Dragon fault but perhaps they should change how goods are sent to customers. After a week my order had not been received and after contacting RD twice apparently Royal Mail had lost my order which I had paid £4.90 postage for, the order was only a strip of tape therefore could of been sent by normal first or second class post.RD did send me a second order by recorded post which I received the day after they posted it and repaid my original postage of £4.90 which was very much appreciated. Would order from them again.
Delighted with a Welsh Dragon Pennant that I will fly on the mast of my gaffer sailboard in Conwy.

Reply from Red Dragon Flagmakers
Very prompt service - Arrived before the message to say it had been dispatched!
Placed an order and received a dispatch confirmation by email, when the item didn’t turn up I emailed to query and received a response within the hour, which apologised and advised that although the item was on its way they’d send another that day. Sure enough I received the replacement two days later. It is well made and as described on the website. Reasonably priced and excellent customer service.

Reply from Red Dragon Flagmakers
Excellent service from start to finish
Received the handmade linen flag and was absolutely delighted with the quality and appearance... just what we were looking for!
Really good quality , much better than I thought it would be .ordered big flag and banners . Even the banners were better than I expected thank you , can’t wait to put up my Somerset flag,

Reply from Red Dragon Flagmakers
The flag was well made and delivered promptly.
When I placed the order, I gave some carefully written instructions on how I wanted to fit the ensign to its pole and obviously I did not make myself clear. What I received would have been almost impossible to fly.
I have had to do a lot of unpicking and make quite a lot of modifications in order to get what I wanted but the flag is now finished and I am pleased to have added the personal touch.
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