Red Dragon Flagmakers Reviews 169

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

The delivery was delayed, the colour of the flag is darker than pantone 300uU that i specified, the flags did not have eyelets that i asked for, but my wife likes the tone of the flags and i will... See more

Company replied

Rated 5 out of 5 stars

You can only really judge a company by the customer service offered when things go wrong. I ordered a flag and was very happy with it, and put into storage for future use. When got out few months... See more

Company replied

Rated 5 out of 5 stars

Incredible service from Red Dragon - order was delivered the next day, so impressed. The bunting is a good length, well stitched & nice bright colours. I only wish the bunting could have been stitch... See more

Rated 5 out of 5 stars

Pete couldn't have been more helpful and we are very pleased with our flag. We look forward to using it at the coronation of Charles in 2023, all the more special because I was born in Elizabeth II's... See more

Company replied

Company details

  1. Flag Store
  2. Banner Store
  3. Manufacturer
  4. Sewing Company

Written by the company

Red Dragon Flagmakers ceased trading due to family bereavement in November 2022.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

169 reviews

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Rated 1 out of 5 stars

Not delivered when promised and totally…

Not delivered when promised and totally unsympathetic or apologetic. Basically - "hard lines mate"!!!!

April 18, 2018
Unprompted review
Red Dragon Flagmakers logo

Reply from Red Dragon Flagmakers

Dear Wyn - you expressed disastisfaction to us about the delayed delivery of your order, which was responded to in our email of 1st March as follows. Unfortunately, the weather conditions this winter and the effect they have on the delivery capabilities of Royal Mail has been out of our control, but you did receive your order within the requested timeline in the end as evidenced by the track and trace showing the timed signature on receipt which you were unaware of. What a great shame that you had to leave such an inaccurate review.

"Dear Wyn – your flags were shipped out to you on Monday in good time before today. Unfortunately the weather and driving / delivery conditions are out of our control which may be the reason they have not been delivered before today. However I have checked the track and trace and they have in fact been delivered today and signed for by R. Powner".

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