The delivery was delayed, the colour of the flag is darker than pantone 300uU that i specified, the flags did not have eyelets that i asked for, but my wife likes the tone of the flags and i will... See more
Company replied
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See what reviewers are saying
You can only really judge a company by the customer service offered when things go wrong. I ordered a flag and was very happy with it, and put into storage for future use. When got out few months... See more
Company replied
Incredible service from Red Dragon - order was delivered the next day, so impressed. The bunting is a good length, well stitched & nice bright colours. I only wish the bunting could have been stitch... See more
Pete couldn't have been more helpful and we are very pleased with our flag. We look forward to using it at the coronation of Charles in 2023, all the more special because I was born in Elizabeth II's... See more
Company replied
Company details
Written by the company
Red Dragon Flagmakers ceased trading due to family bereavement in November 2022.
Contact info
Unit 2, Players Industrial Estate, Clydach, SA65BQ, Swansea, United Kingdom
- enquiries@reddragonflagmakers.co.uk
- www.reddragonflagmakers.co.uk
Excellent service with good quality…
Excellent service with good quality product
April 18, 2018
Unprompted review
Reply from Red Dragon Flagmakers
Thank you for the feedback Angus. Much appreciated.
Not delivered when promised and totally…
Not delivered when promised and totally unsympathetic or apologetic. Basically - "hard lines mate"!!!!
April 18, 2018
Unprompted review
Reply from Red Dragon Flagmakers
Dear Wyn - you expressed disastisfaction to us about the delayed delivery of your order, which was responded to in our email of 1st March as follows. Unfortunately, the weather conditions this winter and the effect they have on the delivery capabilities of Royal Mail has been out of our control, but you did receive your order within the requested timeline in the end as evidenced by the track and trace showing the timed signature on receipt which you were unaware of. What a great shame that you had to leave such an inaccurate review.
"Dear Wyn – your flags were shipped out to you on Monday in good time before today. Unfortunately the weather and driving / delivery conditions are out of our control which may be the reason they have not been delivered before today. However I have checked the track and trace and they have in fact been delivered today and signed for by R. Powner".
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