Professional & patience go hand in hand via Redeluxe! This was my 1st purchase & writing this special review to let others know of my utmost confident, trustworthy experience… rare to find these days... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
REDELUXE: A Destination for Luxury Lovers Founded by Georgia Swain, REDELUXE was established with a mission to offer a reliable luxury experience to fashion lovers worldwide. Georgia, who has been a fan of designer handbags and luxury items since her teenage years, was inspired to start the company after discovering a Facebook group where people from around the world were buying and selling pre-owned designer bags and accessories. She realized that the fastest way for her to acquire her next luxury bag was by selling one she already owned, and saw an opportunity to share this joy with others while also earning extra income. Along with her husband Hunter, who is now a co-owner, Georgia started REDELUXE with the goal of redeeming luxury resale. Despite having limited work experience or a business degree, Georgia's passion and determination have transformed REDELUXE into a brand that is dedicated to making a difference in the luxury market. At REDELUXE, you'll find a vast collection of gently used designer handbags, including luxury pre-owned Louis Vuitton, Chanel, Gucci, Michael Kors, Fendi, Prada, Christian Dior, Hermes, Saint Laurent and many more. Our collection of pre-loved designer handbags includes leather, Brahmin and other premium materials, ensuring that you'll find the perfect accessory to elevate your style. Whether you're searching for a pre-owned Louis Vuitton handbag or a Chanel handbag, REDELUXE is the destination for luxury lovers looking for the best deals on gently used designer handbags. Shop now and experience the joy of owning a luxurious handbag at a fraction of the original price.
Contact info
United States
- +1 (469) 686-5463
- Shop@redeluxe.com
- www.redeluxe.com
Excellent platform
Really love my Kelly , was way more than I expected , the condition, color and sense of barely worn bag is what impressed me on this purchase. GEORGIA always responded me with all of my doubts , it’s a really human and lovely person. Hope to buy again soon from you, love your stock.
A very satisfied customer
I have bought 2 bags from Redelux and both have been perfect. From purchasing to receiving the items the communication was clear and the items arrived fast. Love Redelux!
Amazing !!!
Amazing !!!! Wonderful service and customer service, everything wonderful, thank you very much! I LOVE MY BAG
Great Experience!
Great Experience!
Special thanks to Hunter for smooth transaction purchasing my Kelly Bag. He helps me on the price and paying split on my 2 credit cards, can't ask for more!
First time ordering a pre owned…
First time ordering a pre owned designer handbag and I could not be more content and pleased with the entire process. I trust and love Redeluxe and i will be a returning customer because service is great and my bag was just how the images described amazing quality! Also the quality of their images and videos is so good! I love that they offer many payment plans as well to facilitate the purchase to anyone and I just love Georgia!!! She is amazing ☺️
Amazing experience shopping at…
Amazing experience shopping at Redeluxe. Will keep buying here!
INCREDIBLE experience…
This was my first time using Redeluxe and Georgia was INCREDIBLE!!! She was so sweet & patient with all my quiestions prior to making my purchase. The bag was more beautiful in person and exactly as described. Shipping was fast and the packaging was absolutely PRISTINE!! Can't wait to make another purchase!! Thank you!!
Smooth, quick, reliable process.
The whole team at Redeluxe is a pleasure to work with. Very responsive, honest and reliable. Thank you for a quick and smooth process!!!!
I left a review a week ago about a…
I left a review a week ago about a disappointed purchase experience, but wanted to follow up with another review to voice how impressed I am with this team. They were responsive to my concerns and took immediate action to correct the issue. They stressed the priority of transparency for their company, and honestly, they handled the matter as if I was shopping at an actual Chanel boutique. Would recommend!
Redeluxe is the BEST!
Redeluxe is the BEST! Georgia and Hunter are truly wonderful! They made me feel comfortable and secure with all my transactions in every manner! They helped me get my DREAM bag and I am truly grateful! Thank you so much!!!
I was in the market to sell my Chanel…
I was in the market to sell my Chanel bag and I went through 3 different companies including REDELUXE, to see which one will give me the best offer and REDELUXE was the highest bidder. I’m very pleased with the whole transaction, they kept me update with every step of the process, constant communication and very professional. Looking forward to doing more business with them. Thanks REDELUXE!!!
Hunter and Georgia were a pleasure to…
Hunter and Georgia were a pleasure to work with! Very helpful and informative in guiding us to the perfect handbag as a Valentine's gift for my wife. They will definitely get more of our business :)
Great experience!
Amazing service, beautiful packaging.
Owner was very professional, transparent and thoughtful. Please to deal with. Highly recommend.
Best service and price
Very happy with experience
I have sold 2 bags and purchased 1 and am extremely happy! I love my classic flap! I received top pricing for my sold items. Georgia and team are amazing to work with. You will only find amazing quality items and superior service. Every question I had they answered in detail. They made my experience a wonderful one.
I felt understood and cared for
Because of a glitch on the site, I tried to purchase a bag that was no longer available. RDL very quickly contacted me and apologized profusely about the mistake. What’s more important is that they communicated with me with compassion, did not dismiss my feelings but acknowledged and validated that I was disappointed. I felt understood and cared for. Furthermore, RDL promised to try their hardest to find a replacement for the bag “that got away.” I’m so happy to report that two months later - I have my dream Kelly! Love RDL and will be back for more.
Yay, looove Redeluxe!
Georgia and Hunter were very professional and responded to my bag inquiry so quickly! I sold one of my bags to Redeluxe and purchased a new bag, and was so excited to get it in the mail :) such a smooth and easy process! Cannot recommend Redeluxe enough! :)
Always a phenomenal experience
Always a phenomenal experience! This is my third purchase from REDELUXE and their site is always the first one I check when I’m on the hunt for a new bag!
In love with my new bag
We had problems with the shipment but Georgia helped me by contacting fed ex and after that it was within 4 days at my home. (In the Netherlands ) love the care that was put in packaging it and I am absolutely in love with the bag that I bought. Will buy here again !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








