Red Gorilla Reviews 

140
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and durability of the products, finding them robust and fit for purpose, with many appreciating their long-lasting nature. The delivery service is frequently highlighted as prompt and efficient, with items arriving quickly and well-packaged. Reviewers also commend the excellent customer service, noting the company's swift action in resolving issues and their overall helpfulness. However, some people were dissatisfied with the quality of certain newer products, reporting issues like cracking and less durable materials compared to older versions. A few other people also felt that some product designs were not optimal for specific tasks, such as picking up smaller debris.

What people talk about most

Product

Consumers find product to be positive, with many reviewers happily recommending them and praising their... See more

Delivery service

Customers generally report positive experiences with delivery service, often highlighting quick arrival times... See more

Quality

People report positive experiences with product quality, noting that many items are well-made, strong, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent and prompt service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having already owned a blue plastic fork from Red Gorilla that everyone loves using in the yard, I decided to get a red one as well. Initially, the delivery was delayed for a whole week with no attemp... See more

Rated 5 out of 5 stars

It was an easy website to use. My only negative about the product is that the design of the woodchip fork is not very good for picking up smaller nuggets of poo as the two outer prongs are shorter,... See more

Rated 5 out of 5 stars

The product arrived very quickly and was exactly as described. I would happily recommend Gorilla products. Great service

Rated 5 out of 5 stars

I ordered a red plastic fork from Red Gorilla, I’ve already got a blue one, but it’s very popular in the yard so we needed another! Unfortunately the original courier didn’t make any attempt to make... See more


Company details

  1. Equipment Supplier
  2. Agricultural Product Wholesaler
  3. Construction Equipment Supplier
  4. Garden Building Supplier
  5. Stable

Written by the company

Red Gorilla is UK leader in everything plastic, from our famous Gorilla Tubs and Gorilla Plas to our Brooms and eco friendly Tyre Rubber collection. We supply everyone from small hardware stores, hobbyists, tradespeople to buying groups and large retailers so you can be confident we have something for you. Why not visit our website today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(140)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, all as described. I did have a small problem with an earlier order but the rectified it extremely quickly. Thank you

August 24, 2023
Rated 5 out of 5 stars

Great product

Great product. Fast delivery. Good price. What's not to like. Bought to replace one I have had for about 20 years. That one did everything, including mixing concrete in it.

August 23, 2023
Rated 1 out of 5 stars

Very poor quality

I ordered several of these tubs 2 years ago, nice colours and flexible, i use them for holding bubble juice (2liters max) however most of them have split and now the handles are breaking. Very poor quality for the price, i'll not purchase again

July 24, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look