I spoke with my rep Julie Collins on webcam and she answered my questions well. She gave me a code to get a free video mailer sample with free shipping! I ordered one and it arrived. I uploaded a prev... See more
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Review summary
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We are exploring some new methods of reaching out to our target audience - Red Paper Airplane delivered on the samples!! Thank you so much for letting us put our hands on these things to help us make... See more
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I've been working with the team at Red Paper Plane for a few years now, and their video brochures are just incredible. I even had a rush request that I personally thought was impossible, truly a total... See more
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Greetings, aside from the excellent customer service talents of Theresa, she provided me with a free sample that was excellently packaged and swiftly delivered to me. I, in turn, mailed this wonderful... See more
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Company details
Written by the company
At Red Paper Plane®, we know how important it is to provide a visual and tactile experience when it comes to direct mail materials. Our company has produced thousands of effective direct mail designs over the years and know that your clients will be more responsive to our formats due to the emotional connection that's created with your brand. Red Paper Plane is the only place to create these interactive direct mail marketing materials online. Whether you're launching a new product, creating brand awareness or trying to generate buzz for an upcoming corporate event there is no better way than to send a direct mailer designed by you here at Red Paper Plane.
Red Paper Plane
Written by the company
- Premium Interactive Print Solutions
- Easy to Download Templates for All Products.
- Quick & Easy Pricing
- Easy to calculate project pricing on each product page
- Low Minimum Order Quantity
- Order as few as 10 and up to 100,000+
Contact info
38 Plains Rd, 06426, Essex
- 860-469-3200
- info@redpaperplane.com
- www.redpaperplane.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our new vendor of choice
The team who helped me with my project were super responsive, super helpful, and they created a great looking piece for us. We were really happy with the final product. RPP will be our vendor of choice moving forward.
May 22, 2026
Reply from Red Paper Plane
Thank you so much for your wonderful feedback! We're thrilled to hear that our team was responsive, helpful, and able to bring your project to life with a final product you were happy with. Being named your vendor of choice is truly one of the highest compliments we can receive. We sincerely appreciate your trust and look forward to partnering with you on many successful projects in the future!
A product that stands on its own
The quality of the products was great! They really stand out among more traditional options. The price is a bit steep but the results speak for themselves and definitely makes up for the cost.
May 18, 2026
Reply from Red Paper Plane
Thank you very much for the excellent feedback. It is great to know that the level of quality was appreciated and that our product left such an outstanding impression against other standard products. We truly appreciate your support and look forward to working with you again!
Reply from Red Paper Plane
Thank you so much! We love hearing feedback like this. We’re thrilled you see the product as next generation and top tier. We truly appreciate your support.
Flying High!
From start to finish - working with Red Plane was amazing! We could not be happier with the customer service received, the finished product of the pop up cube, to the presenting the cube to our business partners!
April 23, 2026
Reply from Red Paper Plane
Thank you very much for your excellent comments! Great to hear you enjoyed your experience with us from beginning to end. It gives us extra pleasure to learn that the Pop-Up Cube impressed your business partners. Your compliments regarding our service and the finished product are highly appreciated. We hope to work with you in the near future!
Great customer support
Great customer support, packaged and shipped with care, arrived on time.
April 30, 2026
Reply from Red Paper Plane
Thank you for your kind feedback! We’re so glad to hear your order arrived on time and that everything was packaged and shipped with care. Providing great customer support and a quality experience from start to finish is always our goal. We truly appreciate your support and look forward to working with you again!
Great products and service
April 10, 2026
Reply from Red Paper Plane
Thank you for the great feedback! We’re so glad to hear you’re happy with both the products and the service it means a lot to our team.
Red Paper Plane was fantastic
Red Paper Plane was fantastic! Their help in getting our order going from the first chat to product in hand was above and beyond! Highly recommend!
April 7, 2026
Reply from Red Paper Plane
Thank you so much for the kind words! We’re thrilled to hear your experience from that first chat all the way through to receiving your final product was a great one. We truly appreciate your recommendation and look forward to working with you again on future projects!
Red Paper Airplane Delivered!
We are exploring some new methods of reaching out to our target audience - Red Paper Airplane delivered on the samples!! Thank you so much for letting us put our hands on these things to help us make decisions moving forward. Excellent customer service and great quality of items.
March 28, 2026
Reply from Red Paper Plane
I would like to thank you for such detailed feedback! It’s always a pleasure to know that the samples were useful as you try to find innovative ways to address your customers. I think that it makes all the difference to actually get a first-hand experience of the formats. We hope that we can assist you again soon!
Decent product and excellent customer…
Decent product and excellent customer service. Redpaperplane gets an A++ in my book.
March 5, 2026
Reply from Red Paper Plane
Thank you for your feedback! We’re pleased to hear our customer service earned top marks and that the product met your expectations. We appreciate your support.
Great support and information
Ramon was great! He answered all my questions, helped with options and was very understanding of what I was trying to accomplish. He really took the time to listen and give me information. The pop-up products look to be greaat tools and I look forward to using them at some point.
February 17, 2026
Reply from Red Paper Plane
This was wonderful to read thank you! Ramon will be so happy to hear your feedback. I’m glad he was able to help you think through options and support your goals. The pop-up products really are great tools, and we’d love to help whenever you’re ready to put them to work.
Great sample kit customer support right up to date with what I'm needing
Products come right away Great looking samples customer support is great right up to date with what I need
February 3, 2026
Reply from Red Paper Plane
So glad everything arrived quickly and worked well for you! Whenever you’re ready to explore ideas further, we’re here and happy to help.
Appreciate the variety and the extra…
Appreciate the variety and the extra info about gloss/coatings included.
February 3, 2026
Reply from Red Paper Plane
So glad the variety and coating information were helpful! We try to provide as much detail as possible so you can make confident decisions.
I wanna say first i appreciate the free…
I wanna say first i appreciate the free sample. The odd thing was the usb charging cable wasn't correct. Not that big of a deal although I don't have any that old. The video on the 2nd half of the card seemed as if it didn't download whatever it was supposed to be. Other than that, pretty cool
February 3, 2026
Reply from Red Paper Plane
Thank you for your feedback ! We’re glad you found the sample interesting overall and we are sorry to hear of these issues. The charging cable and video behavior described are not typical of our video mailers. We welcome you to contact us directly with your company information so we can review and assist appropriately.
Awesome print quality
Awesome print quality. Excellent packaging and bright colors.
Order exceeded my expectations.
Arrived quickly
January 28, 2026
Reply from Red Paper Plane
Thank you for your feedback! We’re glad to hear the order exceeded your expectations and that you were pleased with the print quality, packaging, and turnaround time. We appreciate your support.
The sample package was amazing.
The sample package was amazing.
I want to order some packaging but do not know the type or the purpose.
December 31, 2025
Reply from Red Paper Plane
Thank you for the great feedback — we truly appreciate it!
Smooth experience
My samples arrived quickly, and helped my client visualize the pop-up card formats.
December 30, 2025
Reply from Red Paper Plane
Happy to hear the samples arrived quickly and helped bring the pop-up formats to life for your client thank you!
Reply from Red Paper Plane
Thank you for your feedback! We’re glad the samples were delivered promptly and appreciate you taking the time to share your experience.
We really appreciated discovering Red…
We really appreciated discovering Red Paper Plane - not only were we excited to find that there was a wide variety of templates available, but the online tools, customer service and general communication were all extraordinary.
December 2, 2025
Reply from Red Paper Plane
Thank you so much — I’m glad the templates, tools, and service all made a great impression!
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