Red Paper Plane Reviews 1,029

Great customer service and great products!

Ordered samples and they arrived quickly. I'm in selection mode now and even found a second item I'd like to use in addition to the original item.

The product was excellent and the website was easy to use. I did have one query that our point of contact could have been better at handling.

Beautiful products. Quick delivery.

Sample and templates were easily obtained. I'm still waiting a bit for a remote meeting w/ my leadership team and completion of the vendor packet, but until then, we'll work toward a great partnership

I absolutely love seeing what is new at Red Paper Plane! I received samples of the pop-up mascots to see how they would work with a project for our company and I think that they are attention grabbers.

We had a great experience working with Red Paper Plane on our video brochures. Not only was the quality of the product impressive, but their customer service really stood out. When a few of the devices had issues, they quickly stepped in, replaced the faulty units, and even overnighted a replacement to make sure we stayed on schedule. The team was incredibly helpful, responsive, and easy to work with from start to finish. Highly recommend them for anyone looking for high-impact marketing materials and top-tier service.

The piece came out awesome. There was a mix up with the shipping and Natalia fixed it at no cost to us and everything turned out great in the end. They did the right thing! Love this group.

It was so fun and presented so well. I would definitely say getting a sample box is an experience. I wish one could have been customized with my logo just to see what it could look like especially because the price is a little steep for new businesses but otherwise, these are solid marketing material and definitely different and eye catching. Mental Heart Healing House in Queen Creek Arizona is definitely planning to order for our higher end clients.

Lovely products. But the followup is too intense on the email side. I am trying to see how they can work for me, and will be in touch when I have something to say.

Excellent customer service and turnaround time

At a point doing business by email only is simply not customer friendly. If I ask for a phone call, I should be able to get one to fully communicate my needs. Emails burn up valuable time that could be used to address a customer’s needs once and with clarity. Time differences could mean a longer wait. It was a ridiculous way to have to get my order made. Oh and by the way, I was a returning customer!

While I like the product, the service was underwhelming and frustrating. I would not recommend without also adding my full experience.

Very innovative cards that make an impression and are "sticky". I myself kept playing with the cards on my desk, which kept the company in mind continuously.

i love the pop up mascot itself, however, it would be nice to see more designs. that being said, the way it was packaged was great and the product itself was constructed well. redpaperplane, it’s time to think of some new designs

The product is good and was produced and delivered promptly. However, the website is programmed to prevent users from adjusting the qty in cart which creates a bad cx and prevented me from ordering online. Also, the pricing model is designed to make customers pay much more in add ons rather than including those benefits in the base price. Seems very nickel and dimey. Good product but bad experience.

Everyone we cam in contact with made our project a joy! Tina Kilby, Keith Williamson and Ken Stokes worked diligently on this project! Tina did a great job steering us in the correct direction. Keith was instrumental to getting the project done right and on time. AWESOME JOB TEAM!

Truly was such an amazing ordering experience!! Would highly recommend to any and everyone!!I framed one of the extra programs we had printed because they were so beautiful!