I spoke with my rep Julie Collins on webcam and she answered my questions well. She gave me a code to get a free video mailer sample with free shipping! I ordered one and it arrived. I uploaded a prev... See more
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Created with AI, based on recent reviews
At Red Paper Plane®, we know how important it is to provide a visual and tactile experience when it comes to direct mail materials. Our company has produced thousands of effective direct mail designs over the years and know that your clients will be more responsive to our formats due to the emotional connection that's created with your brand. Red Paper Plane is the only place to create these interactive direct mail marketing materials online. Whether you're launching a new product, creating brand awareness or trying to generate buzz for an upcoming corporate event there is no better way than to send a direct mailer designed by you here at Red Paper Plane.
Written by the company

38 Plains Rd, 06426, Essex
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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The customer service was amazing and your staff had all the time needed to get my order customized. I had trouble getting my artwork uploaded and designed, a quick call helped me set up exactly what I wanted! Thank you!!
Excellent quality! Just what I needed to make plans for my next mailing.
Thank you.
Excellent customer service and overall products!
The print quality of the video brochure covers and artwork was really great and all of the brochures in our order were consistently great.
Such a wonderful company to work with! Very attentive. Very detail oriented. Very quick turnaround and ALWAYS top quality!!! I use their products for creative Christmas cards. I’ve used Red Paper Plane for many years and have tried many different products. I have never been disappointed!!!
Red paper plane has great service snd I love all the products I have ordered from them.
Great experience so far. We have received the samples and are actively working on how we want to work and market our ideas. Have them samples as a proof of concept for leadership was instrumental in their deciding factor.
They are very responsive and have a good product,
Incredible service and blow-mind muck up designs!
Overall the experience was great. However, there were some hiccups with my order. For starters I did not initially receive all of sample items I ordered. I reached out and your team corrected the situation. I promptly received the items I was missing; however, one of the video brochure cards did not work. At first I thought it just needed to be charged, but that did not work. I was bit disappointed as I planned a presentation and demonstration for my grant board to get their approval to make a purchase. The other items are working and in very good condition, so overall, I am satisfied despite the hiccups.
The site is easy to use, my order came well packaged & quickly.
Red Paper Plane has been extremely helpful and responsive in gathering materials for my college level design students.
The products are phenomenal and everything they were promoted to be. The thing that disappointed me was I am a very small business so when I selected my samples, I was careful to only choose ones from the least expensive one $ tier. When I received my lovely samples, all the ones I liked best were, in fact, not $ items, but $$ items. That put all the ones I liked best well out of my price range. It was very disappointing.
Great company for any marketing team looking to try something new
GREAT CUSTOMER SERVICE! I inquired about two products. I requested proofs to show to my client. I was offered a FREE promo code as a first-time visitor. What a blessing! The proofs are excellent. I truly hope my client revisits their budget, as the items would make them stand out in the crowd.
Stacy Zaid was so helpful! This is my new favorite informational piece, and I plan on recommending it to all my clients. I'm definitely looking forward to working with Stacy and Red Paper Plane more
They are so amazing, I was geniuely impress with what I got. Very well made and how it was package made me feel special and value.
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