Red Rickshaw Reviews 2,938

Ordered mangoes for next day delivery. No emails to confirm shipping and when I emailed to chase was told that the shipping company ‘lost’ my order and that they would send in a few days. Had to chase again on the day of sending and they emailed saying sent and would be next day. Then got an email with tracking. Got my GREEN mangoes a week after order had been placed. Requested 2x for a refund for delivery- no response re this. Second time I’ve ordered mangoes and both times delivery has been late.

Edit: I chose a day for it to be delivered when checking and yes, this was next day AND next working day. Then we had a bank holiday and it was delivered after this.

I ordered a box of 12 alphonso mangoes on 23 April. While the box in which they arrived said they were king alphonso mangoes, when we opened the box and tried the mangoes they were not alphonso at all. I emailed the company to complain but have not received any response as yet. I will not be ordering from them again.

We loved the mangoes!

I have recently ordered mangoes from Red rickshaw and those are delicious and authentic mangoes. I used to order before and the website was not functional for last 2 years but I am glad they are back under new management.

They took the money and and they havent shipped the order since 10 days.

Seems its under new management. Last couple of years they had the best mangoes with timely shipment. This year they charged me yet no order has been shipped after 2 weeks. They don’t answer the phones/emails.

The company’s website says it is under new management and accepting orders for mangoes. Unfortunately seems like a scam - I paid up and have been waiting for my order to arrive for a week. There’s been no response from the company to repeated emails on my order status. No one answers the phone, no response to the voice messages I’ve left.

I have just heard the sad news that Red Rickshaw have closed.

I found them to be a very reliable company.

I will miss them.

Thank you for your excellent service

I always used to find RR very good. But just now when I visited their website, this popup message appeared:

"Dear Customer,
Despite having a loyal customer base and a strong reputation, the deteriorating economic environment has made it increasingly difficult for the Company to meet its’ day to day expenses whilst attempting to meet its necessary growth targets.
With no prospect of further investment, the directors have taken the difficult decision to cease trading with immediate effect.
Please note, if you have an outstanding order you will receive a full refund.
We would like to thank our customers for all of their support over the years.
We have engaged PKF GM, a business advisory and corporate recovery firm, to assist the Company in placing it into Creditors’ Voluntary Liquidation.
If you have any queries regarding your order or the proposed Liquidation, please contact PKF GM at redrickshaw (at) pkfgm.co.uk."

Sad. At least they are doing this the correct way.

I ordered a box of 12 Alphonso mangoes to be delivered on the 25th of May 2022. This was my first order as Red Rickshaw came highly recommended. The order was never delivered and upon emailing the company I received a refund of £29.90 but to date, despite numerous emails, I have not received the balance of £5.99 representing the shipping. I am extremely disappointed.

I feel really sad that i have to make this review , RR was one of my favourite places to shop but , this order has been a disaster , the order didn't arrive , they say they are sending it out again, but , what happened to the last one . They are blaming the courier , but , they didn't receive it , so , if they don't have it they cant deliver it . SUCH a shame .

i made 2 orders.
order 1: i ordered 3 bags of amla out of which one was rotten.!!! i let them know but no refund was offered.

order 2:
i ordered 2 items, each £2.50
delivery costs £5.99

they were out of stock, so sent me just one item and i paid £5.99 for delivery.

I would have expected that they let me know, so i could have a chance to cancel that order. the one item came in a huge box too. What a waste of my money and the planet's resources.

not shopping with them again

Great range- well packaged and super fast delivery. I am repeat customer!!

I love okra, and the 'sliminess' some people dislike is simply an easy to digest form of dietary fibre. There is none available in any shop near Camborne.
After ordering 500g from Red Rickshaw, it was quick to arrive, and very fresh, large okra far better than in any shop I know. Superlative! Couldn't be more pleased! 😀

Appalling service. Email at 16.15 on day of delivery saying would not be delivering because of "quality control issues". No indication of when would be delivered. I emailed to cancel immediately as needed it for that evening and no use for it the following day. No response till next day when was told that could not cancel as on the way. Repeated request for cancellation and refund. Told shame to waster perishable goods and offered £15 voucher on next purchase (there will be no next purchase) Delivered to wrong address that day and i had to go and pick up. Point blank refusal to cancel and refund despite repeated requests. Latest response today is that I could only cancel 2 days before delivery! Unclear how that possible when only told me on day of delivery that would not be delivered. Dreadful service, appalling responses with refusal to engage with issue. Will certainly not be using them again.

Great range of herbs and spices. They had everything I needed and quick delivery. Highly recommended.
Paul Hartley Member of the Guild of Food Writers

I placed my order on Tuesday, they claimed they would deliver by 6pm on Thursday. On Thursday at 6pm I emailed them asking why I did not receive my package, they said it was becaise one of the items was not available (do I have to reach out for them to realize it?), that I would get my order the day after, and closed my ticket. The order didn't arrive the day after either.
I asked for a refund and won't order from here again.

First class delivery service
Quality foods delivered
So glad that I don't have to travel to get my Asian foods. Just in my hands. Thank you for your service.
Delivery was so quick too..

Amazing mangoes whole box devoured in two days

Delicious mangos at peak ripeness. 4 stars only because they promised they’d come Monday and they arrived 1st thing Tuesday, which feels like a very small quibble. Would definitely order again.

Super fast delivery. Very wide choice. Had a problem with one item which they sorted out very quickly.

Would use again.

Paid £30 for 12 kesar mangoes of which 7 were rotten!

Appreciate not all can be inspected inside but a few were visibly not good quality from the outside. For the £30 premium would expect much better quality