We reached out to Group about two years ago as we wanted to make sure we were managing our finances and especially our pensions as efficiently as possible After our initial (free!) consultation we dec... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From the start I got great advice, explained in easy language and no hard sell. Carl, kept me informed of my options, so I could make an informed choice. Very professional and friendly company, loo... See more
Company replied
I spoke with a wonderful colleague from Reeves called Ellis Bowen, he was extremely well informed, had a level of expertise that filled me with confidence. It was not a sales pitch which I was worrie... See more
Company replied
Reeves have been great throughout. I have now been with them for going on 4 years. As things change Chris my advisor listens and understands my circumstances and adapts to suit my situation. During my... See more
Company replied
Company details
Written by the company
Reeves Group has over 100 employees and founding brand, Reeves Independent has been an FT Adviser Top 100 financial advice firm four years running. All Reeves Group brands work to the joint objective of putting our clients at the heart of everything we do. Reeves Group Brands: Reeves Independent - Pension specialists. We work with you to create a bespoke plan, ensuring you get the retirement you deserve. Reeves Financial Services - Our expert advice can help you navigate complicated markets and make your money work harder.
Contact info
National Advice Centre, Park View House, NE7 7LX, Benton, Newcastle Upon Tyne, United Kingdom, United Kingdom
- 0800 989 0029
- info@reevesifa.com
- www.reevesifa.com
4.8
Excellent
881 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Great experience from Reeves
The individuals involved in looking after us we really understanding and very caring in their approach. They were knowledgeable in the field of finance.
September 17, 2025
Unprompted review
Reply from Reeves Group
Thank you so much for your kind words and for sharing your experience with Reeves. We’re delighted to hear that our team’s understanding, caring approach, and financial expertise made a positive difference for you.
I spoke with a wonderful colleague from…
I spoke with a wonderful colleague from Reeves called Ellis Bowen, he was extremely well informed, had a level of expertise that filled me with confidence. It was not a sales pitch which I was worried about, but he had a calm and personable manner and was able to relay complex pension related information in a way that made sense to me. I cannot recommend using this service enough. I left feeling clearer and am now able to make a better decision about my pensions. Huge thanks!
September 16, 2025
Unprompted review
Reply from Reeves Group
This is fantastic to hear! We're so glad that Ellis was able to provide you with a clear, jargon-free experience that left you feeling confident and in control of your financial decisions. Your feedback means a lot to us, and we'll be sure to pass on your kind words to Ellis. Thank you for taking the time to share your positive experience!
Great advice with a personal touch
Super impressed with the knowledge of the adviser and thankful for the personal consideration given to my particular circumstances. Time taken to discuss several options and explain save and spend strategies simply, concisely and without bias. I certainly feel better armed and more comfortable with my retirement planning.
August 27, 2025
Unprompted review
Reply from Reeves Group
Thank you so much for your thoughtful feedback. We’re delighted to hear that the advice felt clear, personal, and unbiased, and that it’s helped you feel more confident about your retirement planning. That’s exactly the outcome we aim for with every client.
Relies on cold-emailing to gather new business - no thanks!
I have received two entirely unsolicited messages form different reps at this company, via LinkedIn messages. At least one had "scalped" my name from a specific (and entirely unrelated) interest group on there.
I find this approach baffling - why would any sane adult accept such an offer rather than using a recommended/local/referred pension adviser? When I (politely) declined their bizarre "cold-calls" neither of them even had the grace to respond or acknowledge, making me think they are just a factory farm trying to get as many leads as possible.
August 18, 2025
Unprompted review
Reply from Reeves Group
Thank you for sharing your experience, and please accept our apologies. We are sorry that you were contacted in a way that felt intrusive and impersonal. We completely understand how frustrating this must have been, and we regret that our approach has left you with a negative impression of our company.
It is never our intention to cause annoyance or to make anyone feel uncomfortable. Clearly in this case we fell short, and for that we are truly sorry.
Your feedback is invaluable, and we are already reviewing our processes to ensure this does not happen again. We want anyone who hears from us to feel respected, listened to, and treated with courtesy.
Thank you again for bringing this to our attention.
Thank you very much for the useful…
Thank you very much for the useful retirement information provided it was most helpful to understand my various options at retirement age.
August 21, 2025
Unprompted review
Reply from Reeves Group
Thank you for your kind words. We’re delighted to hear that you found the retirement information helpful and that it gave you clarity on your options. It’s always our aim to provide guidance that makes planning for retirement straightforward and informative.
Reeves have been great all the way…
Reeves have been great all the way through helping me set up my pension. Elliot has been especially kind and patient, making sure I understand the options available to me, and making sure I'm happy with any decisions before proceeding. I would highly recommend Reeves to anyone.
August 20, 2025
Unprompted review
Reply from Reeves Group
Thank you for sharing your feedback. We’re delighted to hear you’ve had such a positive experience and that Elliot was able to support you with patience and clarity throughout the process. We’ll make sure your kind words are passed on to him, and we really appreciate your recommendation.
Excellent professional and personal…
Excellent professional and personal advice, flexible and patient to ensure full understanding of my portfolio.
August 20, 2025
Unprompted review
Reply from Reeves Group
Thank you for your feedback. We’re glad to hear you’ve valued the professional and personal approach, and that the advice has been clear and supportive in helping you understand your portfolio.
fantastic annual review with…
Had a fantastic annual review with James who was super helpful in explaining everything. Everything feels like it’s in safe hands with regular reviews of what’s going on
August 15, 2025
Unprompted review
Reply from Reeves Group
Thank you for your kind words. We’re delighted to hear James made your annual review so helpful and reassuring. It’s great to know you feel confident with the regular reviews and the care taken in managing everything.
Reeves always keep me advised about…
Reeves always keep me advised about whats going on with my pension and inform me of the best possible changes to get the best returns . Cant fault them
August 18, 2025
Unprompted review
Reply from Reeves Group
Thank you for your feedback. We’re really pleased to know you feel kept up to date and supported with your pension. Our aim is always to make sure our clients are informed of the best options available so they can feel confident about their financial future.
Excellent professional advice
Reeves have been great throughout. I have now been with them for going on 4 years. As things change Chris my advisor listens and understands my circumstances and adapts to suit my situation. During my reviews many scenarios going forward are explored with only my best interests considered for not only myself but also for my family in the future. The meetings are never rushed and all questions and possible issues are always fully discussed and explained further where needed.
August 11, 2025
Unprompted review
Reply from Reeves Group
Thank you for your continued trust over the past four years. We’re pleased to hear Chris has been able to adapt to your changing circumstances and ensure your best interests, and those of your family, are always the priority.
The research and personalised…
The research and personalised explanations were exceptionally good. I have a far greater understanding of how pensions/investments will work for me. Thank you, Sandeep
August 1, 2025
Unprompted review
Reply from Reeves Group
Thanks so much — it’s great to hear that Sandeep’s research and personalised explanations made such a difference. I’m really glad you now feel more confident about how pensions and investments will work for you!
Sandeep was very helpful- would recommend
Sandeep was very helpful, and took the time needed to take me through every aspect of the services offered and costs associated with switching to Reeves. I’m looking forward to working with them on my retirement and investment goals in the future.
July 17, 2025
Unprompted review
Reply from Reeves Group
Thank you for sharing your experience. We’re glad to hear Sandeep was able to guide you clearly through the details and options available. It’s great that you’re feeling confident about working with us on your retirement and investment goals, and we look forward to supporting you every step of the way.
A positive experience
Well organised, well communicated and clear with everything.
Ask me in a few years if it was a good choice but the initial experience and confidence they have given me is excellent.
May 20, 2025
Unprompted review
Reply from Reeves Group
Thank you for sharing your feedback. We’re glad to hear you had a positive and confident start, and we appreciate your trust in us. If you ever need further assistance or have any questions in the future, please don’t hesitate to get in touch.
Friendly and Professional
Friendly, professional and with the use of zoom meetings very convenient. From my initial meeting with Ellis and the subsequent meetings with Bradley the whole process has been an absolute pleasure, not something I was expecting. The financial advice offered was excellent and I now feel a lot happier going into retirement.
July 16, 2025
Unprompted review
Reply from Reeves Group
Thank you so much for your kind feedback! We’re delighted to hear that you found the process convenient and enjoyable, and that Ellis and Bradley were able to provide the support and guidance you needed. It’s great to know our advice has given you confidence and peace of mind as you approach retirement—that’s exactly what we strive for. If you ever need further assistance or have any questions in the future, please don’t hesitate to get in touch.
Great experience
Bradley presented the opportunity with Reeves very well. He listened to what my needs were, and explained to me how the investment process and strategies would benefit me. The whole experience was very professional.
June 12, 2025
Unprompted review
Reply from Reeves Group
That’s great to hear! It sounds like Bradley did an excellent job understanding your needs and clearly communicating how the investment strategies could work for you. I’m glad the experience felt professional and supportive throughout. If you have any questions or want to discuss anything additional, Please let us know.
Beware - employee qualifications are fake
Multiple employees of Reeves claim to have degrees that are clearly false - at least 5 employees claim on LinkedIn to have bachelor degrees from London Business School - which only awards Masters degrees as a post grad only school. So be very careful with this company - not sure what is true and what else is a scam.
June 5, 2025
Unprompted review
Reply from Reeves Group
Thanks for taking the time to share your concerns.
We take all feedback seriously and are committed to upholding the highest standards of transparency and integrity. The relevant teams will review this internally.
We remain dedicated to providing a premium service to all our clients and value the opportunity to address any concerns constructively.
Fantastic support and guidance from the whole team!
From my initial contact from Phoebe McGregor, the whole team have been fantastic. Marcus Myers was great at following up with me to book my initial review and subsequent meetings with Andrew Williamson. Andrew was great at explaining my current retirement options and then making recommendations to help in potentially retiring earlier than anticipated. A lovely team!!
June 2, 2025
Unprompted review
Reply from Reeves Group
Thank you so much for your kind words! We're thrilled to hear that Phoebe, Marcus, and Andrew made your experience such a positive one. Helping you explore your retirement options — and potentially bring that goal closer — is exactly what we love to do. We’ll be sure to pass your feedback along to the team. Thanks again for trusting us!
Thanks Bradley
Bradley has taken a lot of time and effort in looking into my pension revue and given some excellent advice, I would recommend Reeves 100%.
May 29, 2025
Unprompted review
Reply from Reeves Group
Thank you so much for your kind words and recommendation.
We're delighted to hear that Bradley was able to provide you with valuable advice and support during your pension review. At Reeves, we always strive to deliver a thorough and personal service, so it’s great to know that reflected in your experience. If there's anything else we can assist you with, we're always here to help.
💯Reeves is my number 1 choice.
Nathan @Reeves was excellent!
I would advise anyone to take Reeves up on their offer of a free no obligation consultation. The consultation is quite comprehensive and you will learn more about your pensions.
Nathan was excellent and the advice he gave me was invaluable - considering until now I had no pension knowledge outside of having pensions. I now know what my pensions are doing, why there are doing it and what I should do - if anything.
At this time I won't be doing anything, which is a decision I could only make after being fully advised by Nathan. This outcome is very, very positive as Nathan gave me some sage advice (I think there's an accounting pun in there somewhere 😂) and Reeves lived up to their promise of no obligation after the consultation.
However, if my circumstances change Reeves is my number 1 choice! ✅... Farewell Nathan! ✈️
May 21, 2025
Unprompted review
Reply from Reeves Group
Hello Erik,
Thank you so much for your thoughtful and detailed review!
We’re thrilled to hear that Nathan provided such an excellent experience during your consultation. It’s great to know that you now feel confident and informed about your pensions—exactly what we aim for with every client.
We're especially pleased that you found value in the advice, even without taking further action at this stage. As you rightly said, sometimes the best decision is to not make a change—and making that choice with clarity and confidence is a positive outcome in itself. (And yes, we caught the accounting pun! 😄)
The whole Reeves team are always here if your circumstances change.
I have just became a Reeves customer
I have just became a Reeves customer. I was dealing with Carl who explained everything and patiently answered all my questions. The process was very straight forward and contained a free review with no obligation of becoming a customer after which I have chosen to become one and I trust that Reeves will take good care of my pension.
May 12, 2025
Unprompted review
Reply from Reeves Group
Thank you so much for your kind words and for choosing Reeves! We're thrilled to hear that Carl was able to guide you through the process with clarity and patience. It's great to know that the free review helped you make an informed decision without any pressure. We truly appreciate your trust in us and look forward to supporting you on your pension journey. If you ever have any questions, we're always here to help!
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