We reached out to Group about two years ago as we wanted to make sure we were managing our finances and especially our pensions as efficiently as possible After our initial (free!) consultation we dec... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Reeves Group has over 100 employees and founding brand, Reeves Independent has been an FT Adviser Top 100 financial advice firm four years running. All Reeves Group brands work to the joint objective of putting our clients at the heart of everything we do. Reeves Group Brands: Reeves Independent - Pension specialists. We work with you to create a bespoke plan, ensuring you get the retirement you deserve. Reeves Financial Services - Our expert advice can help you navigate complicated markets and make your money work harder.
National Advice Centre, Park View House, NE7 7LX, Benton, Newcastle Upon Tyne, United Kingdom, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I discovered Reeves via a linkedin approach from them, offering me a pension review. Having worked in a wide number of organisations and with multiple pension schemes, I accepted the offer. An independent advisor, Adam Bateman, spent a considerable amount of time reviewing my schemes and making recommendations of how to best maximise my pensions. Some we kept where they were, as they were performing well, others were moved to Reeves management, where the options to grow were much higher. Kyle and the rest of the team have maintained constant communication and been very thorough. The meeting was in accordance with IFA, and not a sell. I've been really impressed by Reeves, they are professional, great communication, have my best interests in mind, and definitely no pressure. I would highly recommend them, the team and their approach. They are knowledgeable, informed and have a much wider portfolio of options which will, I hope, enhance my pensions into a more profitable long term investment.

Reply from Reeves Group
Reeves Group does not act in the best interest of their clients. Their priority seems to be convincing you to invest with them, not delivering results. Their so-called investment strategy is extremely poor—returns are about 3% lower than other pension funds.
The consultants they assign are young and inexperienced, which became obvious in my case. The final straw was when they sold all my assets and left everything in cash for an entire month! What kind of investment company does that? I could have earned more by simply keeping my money in an ISA account.
My advice: you can listen to their nice sales pitch, but do not trust them with your money.

Reply from Reeves Group
I've been happy with the Pension review service organised with Sandeep. She was professional , thorough , friendly throughout the process. As a result of this useful review , I'm now a new customer. Thanks

Reply from Reeves Group
My investment is growing and I enjoy the “no nonsense” advice and graphical projections of how I can make my money work for me in retirement.
Elliot Buchanan is efficient and professional in his approach.
I would not hesitate to recommend.

Reply from Reeves Group
Oliver Ashwell prepared my for the meeting with the advisor and made sure we had everything ready.
Sandeep Haire then took my through my options.
I was really happy and have signed up for their service.

Reply from Reeves Group
Reeves have gone above and beyond to help me so far and we are only early stages! What a difference having outstanding customer service makes! Can’t wait to actually get into working with them properly on my future!! Would highly reccomend them again and again!

Reply from Reeves Group
Excellent personal service, right balance of advice without being too pushy. I now have 2 years experience with Reeves from transferring pension funds to a great platform management with regular updates and reviews.

Reply from Reeves Group
Sandeep provided a thorough analysis and service and was extremely knowledgeable and professional in every aspect of our discussions regarding growing my pension and wider general financial advice

Reply from Reeves Group
I felt confident that I Had clear honest advice in my appointments towards becoming a Reeves client today

Reply from Reeves Group
I went through the free review process from Reeves, which was very thorough, and gave me the insight I was after re my portfolio and retirement goals. I found everyone I spoke to to be knowledgeable, helpful, personable, which added to the experience overall. I also appreciated their ethical behaviour, in that they wouldn't recommend becoming a client unless certain critera are met, and offered the opportunity to contact them again in the future. Overall, very impressed with my experience.

Reply from Reeves Group
I’ve been dealing with James for sometime now and feel he understands my requirements well and is a great guide through the financial jungle. I feel he has now helped me fully understand my position and gives great overview of options available to assist me with future decisions.

Reply from Reeves Group
I thoroughly recommend talking to Reeves about pension planning. They are approachable, hugely knowledgeable and yet able to communicate in simple clear language.
Many thanks to Ellis Bowen, Marcus Myers and particularly Andrew Williamson.

Reply from Reeves Group
Early doors for me in terms of working with Reeves to improve my pension pot. However, the free review service has been outstanding and I’m instantly reassured I’m making the right choice in asking them to manage these going forwards to give me the best growth results.
Andrew and Marcus have been thorough, professional and Andrew Williamson really made each step hassle free.
Confident I’m in good hands

Reply from Reeves Group
I was cold-contacted on linkedin by a young lady from Reeves Independent, she was offering a free pension review and was very polite and helpful. I went ahead, despite reservations based on the thought that you "don't get owt for nowt", because it was at the point I was looking at options and trying to work out whether I could stop work, so I figured what's the harm in another opinion.
I submitted data and went through a few calls with an advisor (sorry, I meant salesman) and was shocked by the service - it was a blatant attempt to move my funds onto their platform and investments, and as soon as they realised that I was financially literate and have used advisors for many years, they stopped responding and gave up trying to switch me over.
I do not believe they had my best interests at heart and I don't believe their advice was correct.
My advice is to avoid them at all costs.

Reply from Reeves Group
Bradley Mason provided excellent, knowledgeable, clear, and logical advice - completely and exactly tailored to my particular financial situation.
I highly recommend anyone interested in obtaining financial advice to contact Bradley and the very professional team at Reeves Group.

Reply from Reeves Group
Had a rare first class customer service experience with Reeves. Initially nervous about sharing information and being scammed I was very quickly offered reasurance and opportunity to do some further due diligence. Once into the process, communication was excellent throughout, provided information to enable Sandeep to deliver a really visual and impactful presentation on my pension summary. Could easily have tried to get fees out of me but they were transparent and advised nothing to do at this time and that I was on the right track for now. Really impressive experience and congrats to Sandeep and her wider team. Highly recommend.

Reply from Reeves Group
Reeves provided an excellent financial review. A very thorough process with a friendly approach. Every step of the review was clearly explained and I am very pleased with the outcome. I would highly recommend everyone to take up the free financial review, it has far exceeded my expectations

Reply from Reeves Group
Now that I’ve been with Reeves for a few years, I am reassured that I made the right decision to grow my pension pot with them
The level of clarity and support I’ve received has exceeded expectations
Special mentions goes to Tom Telezynski for his non biased advice and guidance

Reply from Reeves Group
Sandeep has provided us with concise options regarding our retirement planning. Her knowledge and support has been very much appreciated. Myself and my husband have been very reaasured and impressed throughout the process.

Reply from Reeves Group
Excellent as always - Tom’s advice was well-informed, clear, relevant and very user friendly.

Reply from Reeves Group
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.