I was experiencing an issue with my right ear and wanted a tympanometry test to rule out any middle ear problems. I called Regain Hearing late on 5/6/26 and was pleasantly surprised they could f... See more
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Anxious autistic adult daughter needed wax removal from ears. Maxine at Airport House, Croydon was wonderful. Answered all my daughter’s questions with great patience. Procedure was swift and p... See more
Justin was very thorough, giving my hearing aids a service, visually examining my ears and re-checking my hearing. Then adjusting my aids to compensate for changes to my hearing. All this was free, in... See more
Amazing service Kirsten spent time explaining what would happen and it was so good to actually hear properly again after such a long time of muffledness. Shop and treatment room were so clean and nice... See more
Company details
Information provided by various external sources
Hearing aids, earwax removal & hearing tests in Kent, South London, & South Essex. Contact us for your appointment on 0800 028 6763
Contact info
201 Eltham High Street, SE9 1TS, Eltham, United Kingdom
- 0800 028 6763
- info@regainhearing.co.uk
- www.regainhearing.co.uk
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I am a pensioner and have had problem…
I am a pensioner and have had problem after problem with this company. I have been supplied with various hearing aids which none of them have been suitable for my hearing defect. I have asked Lee for a refund on many occasions, only for this to be avoided and supply me with a further hearing aid, some being obsolete. My letters are being ignored and no refund is forth coming. I would not recommend this business and avoid at all costs.
Amazing service
Amazing service Kirsten spent time explaining what would happen and it was so good to actually hear properly again after such a long time of muffledness. Shop and treatment room were so clean and nice staff were very welcoming.
Hearing tests / Tinnitus treatment
I had Lindsay and Lee to check my hearing as I play the guitar and always one note sounded flat. I too needed hearing aids and since having them I no longer play notes that sound flat.
Thank you so much regain hearing from both of us.
Terry Rand
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