Relendex Reviews 

50
•
TrustScore 1.5 out of 5

1.7

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Rated 2 out of 5 stars

I have lost confidence in Relendex. Initially I found them to function well but now I am left with a string of investments which are long overdue for repayment. No explanation is offered. The stated r... See more

Rated 2 out of 5 stars

dashboards difficult to make sense of. needs to be better. communication needs to be better to build trust. simple logging in issue that was easily resolved in the end but made me lose trust. Mintos d... See more

Company replied

Rated 1 out of 5 stars

Night mare to sign in far to much information requested which in the wrong hands could be highly dangerous to your I D and financial standing. Would advise do not register Stay well clear

Company replied

Rated 1 out of 5 stars

Agreed to a 6 month investment with Relendex and 12 months later I have still not received my money back. The most annoying thing is they show every month that they will be paying you next month every... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Relendex is a peer-to-peer marketplace that brings together multiple lenders for loans secured on commercial and residential properties. Relendex Limited is regulated in the United Kingdom by the Financial Conduct Authority and entered on the Financial Services Register - FRN 723117.


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1.7

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TrustScore 1.5 out of 5

50 reviews

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1.7

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(50)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Well managed FCA authorised company …

Well managed FCA authorised company giving us excellent returns. Up to now we had our cash in the bank earning nothing, this will make a real improvement to our bottom line

January 31, 2018
Unprompted review
Relendex logo

Reply from Relendex

Hi Paul,

Thanks for the great feedback, good to have you on board!


-Penny

Rated 2 out of 5 stars

Leners beware

The platform is straightforward to use. I have one concern, the LTV being based upon the gross developed value and not necessarily the realisable value in the case of borrower default prior to completion of a development project. This greatly increases risk when compared with other competitive sites, and lenders should be made aware of this on the platform.
Also, one criticism of the Relendex team is that they are poor at responding to queries.

September 29, 2017
Unprompted review
Relendex logo

Reply from Relendex

Hi Judith,

Thank you for taking the time to leave your feedback. For our development loans, the monitoring surveyor will certify phased development costs before release to the borrower. Details of this can be found on the term sheet available to lenders in our virtual data room. I am sorry but surprised that you have found our team to be poor at responding to queries. Our lender support team usually get back to lenders within the day regarding any questions when contacted through email (lender-support@relendex.com) or by phone (+442077290070).

I hope that we can improve on your experience with us.

Regards,
WengYee

Rated 5 out of 5 stars

Easy processing

Simple and easy way to invest. Good communication of changes.

September 22, 2017
Unprompted review
Relendex logo

Reply from Relendex

Hi Haydn,

Thank you for leaving us a positive review and rating. We are always working on improving the process for our Lenders.

Regards,
WengYee

Rated 5 out of 5 stars

Relendex provides an excellent P2P …

Relendex provides an excellent P2P investment service for the more experienced P2P lender, and for larger amounts.(The minimum bid is £500). Opening an ISA was very straightforward. Bidding is simple. I have only seen one auction open at a time, and there are a few loans on the resale market, but purchase is straightforward. The loans are bridging and development.

September 21, 2017
Unprompted review
Relendex logo

Reply from Relendex

Hi Dr HMD,

Thank you for your positive feedback. Yes so far we have only had one loan on at a time but as we see our Lenders' appetite grow we will be looking to list multiple deals at the same time.

Regards,
WengYee

Rated 5 out of 5 stars

Would recommend Relendex' ISA

Would recommend Relendex' ISA, yes. Did not even need a printer and given how temperamental my phone's scanning app is opening an ISA last year drove me up a wall.... So pleasantly surprised that Relendex keeps everything online - docusign is a major improvement on my bank's old school ways :) 30 min start to finish, could have been faster but there is a bit of small print to read here and there, Cheers for a great Q&A section, guys!

July 7, 2017
Unprompted review
Relendex logo

Reply from Relendex

Hi RQ,

Great to hear that you would recommend our ISA. It has proved popular with both new and old Lenders.

Regards,
WengYee

Rated 1 out of 5 stars

crap site

crap site
no communication
keeps me from obtaining info
would never invest with them again

July 4, 2017
Unprompted review
Relendex logo

Reply from Relendex

Hi Martyn,

Thank you for your feedback.

I am sorry to hear that you did not have a positive experience with us. We provide all information regarding loan auctions in our Virtual Data Room which lenders can access from their Lender Dashboard. Lenders can always contact us by email (lender-support@relendex.com) or by phone (+442077290070) if they experience any problems with their account.


Regards,
WengYee

Rated 4 out of 5 stars

I am happy to stay with Relendex for my …

I am happy to stay with Relendex for my 'peer to peer' lending. On the odd occasion I have had to call the helpline I've always found the people pleasant, helpful and informative. I will recommend to others.

July 4, 2017
Unprompted review
Relendex logo

Reply from Relendex

Hi Pauline,

Thank you for the feedback and review. Glad that you've found lender-support pleasant and helpful. We are always happy to speak to lenders.

Regards,
WengYee

Rated 5 out of 5 stars

Great service

Fantastic experience of investing in Relendex.

July 4, 2017
Unprompted review
Relendex logo

Reply from Relendex

Dear Quad Consulting Limited,

We have glad that you have had a fantastic experience with us. May that long continue.

Regards,
WengYee

Rated 4 out of 5 stars

Good P2P but availability of …

Good P2P but availability of investments is not very frequent

July 4, 2017
Unprompted review
Relendex logo

Reply from Relendex

Hi Robin,

Thank you for the feedback. We are working hard on our pipeline and hope to have a constant deal flow very soon.

Regards,
WengYee

Rated 5 out of 5 stars

I opened my account within 24 hours

I opened my account within 24 hours. When I transfer money in, it is credited almost immediately. It is easy to lend money. There is as much information as I need to decide if I like a particular loan. Interest is credited upon receipt. The returns are excellent.

June 30, 2017
Unprompted review
Rated 5 out of 5 stars

Secure and profitable

I have been investing with Relendex for over 6 months now. Compared to other P2P platforms the company offers deals with good collateral. Interest rates are competitive plus they allow lenders from overseas which is not always the case for UK-based P2P platforms.

February 8, 2017
Unprompted review
Rated 5 out of 5 stars

Trustworthy People

This company is run by trustworthy people. Like others I would prefer there to be more opportunities to lend but the number of deals seems to be picking up. The returns are very good for the risks involved.

September 20, 2016
Unprompted review
Rated 5 out of 5 stars

Relendex Delivers

I became interested in P2P lending some time ago but it was a newspaper article that alerted me to Relendex. The appeal was obvious but I adopted a cautious stance in the beginning as the administration and payment history were untried, After many successful loans, I can say that everything has been conducted in a very professional manner and I think Relendex is building an enviable track record. I continue to recommend them

September 19, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent returns, secure capital - win/win

My only gripe about Relendex has been the shortage of investment opportunities, but a recent joint venture has seen a steady stream of new loan offers, all producing 8.25-9.00% interest to investors.

Essentially Relendex takes the role of middle-man, connecting individual lenders to commercial property owners who seek funding for projects, and brokering secured lending. The only risk to capital is that inherent in any investment (that the value of the properties might fall and be inadequate security, but conservative LTV ratios minimise that risk), and the income returns are excellent, by any standards.

I have made six loans through Relendex, and in every case the interest payments have been received on time (quarterly) and capital repaid as scheduled. Customer service via email or telephone has been excellent.

Signing up is easy, and apart from the need to provide 'Know Your Client' documents to comply with anti-money laundering requirements, can all be done from the comfort of your keyboard.

I have had no hesitation in recommending Relendex to friends and family.

August 16, 2016
Unprompted review
Rated 5 out of 5 stars

Impressive, reputable, trustworthy

High interest rates on secured loans. Where else will you find such high returns? Relendex has been super helpful - always contactable via phone or email. I cannot recommend Relendex highly enough.

August 14, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent returns with the comfort of security

I have now made about five loans on Relendex. The interest rates received have been excellent and interest and capital has been paid on time. The fact that Relendex takes a first charge over the property and has conservative lending criteria means lenders have a lot of security and protection. In some cases PGs are also in place. I think Relendex is a bit of an uncovered gem, if you are thinking of making P2P loans on line why not do it with the added advantage and comfort of strong security.

August 12, 2016
Unprompted review
Rated 4 out of 5 stars

Working with Relendex

We have invested in a number of opportunities and found the process easy to follow and it has given us good returns for the risk we are willing to take. All amounts invested have generated great returns and our capital has been repaid as promised. The Relendex team have also been very helpful in preparing documentation about the opportunity in advance as well as supporting us if we have had any questions or queries. We would like to see an increase in the volumes of deals / opportunities

August 12, 2016
Unprompted review

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