Remotes4u (UK) Reviews 

11,407
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 432 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the ease of finding and ordering products through their clear and navigable website. Customers consistently highlight the swift delivery, with many receiving their orders within 24 to 48 hours, often the very next day. The products, particularly the replacement remotes, are highly regarded for working perfectly straight out of the box with no complicated setup, often exceeding the quality of original devices. Overall, people are very satisfied with the excellent service, finding the entire process seamless and efficient. However, some customers also noted issues with delivery, stating that their remote control never arrived despite tracking information indicating delivery. A few other people also felt that the products they received were either incorrect or failed to function as expected, leading to disappointment and difficulties with returns.

What people talk about most

Product

People report positive experiences with product, often highlighting the good quality and ease of use, with... See more

Delivery service

Consumers find delivery service to be very positive, with many reviewers highlighting the speed and... See more

Service

Reviewers mention positive feedback about service, with many describing it as excellent, prompt, and... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and the user-friendly... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the ease of use and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied

Rated 5 out of 5 stars

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

Rated 5 out of 5 stars

We have purchased two replacement remotes now, they are perfect and working well, It was easy locate the right remote by entering the brand and serial number. This company are experts, give excelle... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(11,407)

419 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Celcus TV remote had failed

The origial remote on my Celcus TV had become unwilling to turn the set off!
I bought the replacement, hoping for the best, and it is perfect.
The joy of being able to turn the TV off with just a gentle press of the button.....

Thank you, Remotes 4U, I would certainly recommend your company.

May 18, 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 5 out of 5 stars

control delivery was really quick

The remote control I ordered was perfect for my tv price was really good delivery was quick

May 15, 2026
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Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated. We aim to please.

Rated 5 out of 5 stars

Wow great company

Wow great company, service so quick .
Help all the way .
Ive used the company before & i would definitely recommend 👌

May 14, 2026
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Reply from Remotes4u (UK)

Thank you for your positive review, I hope others find it helpful to their decision making when buying a remote control from our company.

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery! I was very impressed with the service. The remote is great, ready to use at once and no problems!

May 14, 2026
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Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated and I hope it helps our future customers buy with confidence.

Rated 5 out of 5 stars

Great reviews and first class service…

Great reviews and first class service recommend to everyone who require new remotes

May 13, 2026
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Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 5 out of 5 stars

Item ordered

Item ordered. Advised of delivery window dates. Item arrived as described and on time and works perfectly. I can have no complaints with the product or service.

May 11, 2026
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Reply from Remotes4u (UK)

Your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 5 out of 5 stars

Excellent and proficient service

Excellent and proficient service. Just what we needed. Competitively priced, speedy delivery. Highly recommend. Cheers.

May 11, 2026
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Reply from Remotes4u (UK)

Your review is truly appreciated, thanks for taking the time out of your day to write it. I hope it helps others who may be a little unsure when buying from our website that they can have the confidence to buy from us with a 30 day no quibble returns policy but more importantly a professional customer support team who are always available by email to try and resolve any issues customers may be having. We’d rather all our customers have a working and functioning remote controls, than be without one.

Rated 5 out of 5 stars

Exactly what I was looking for and…

Exactly what I was looking for and works really well with no set up needed. Super speedy delivery which was a great surprise! Thank you very much!

May 8, 2026
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Reply from Remotes4u (UK)

Thanks so much your review is really appreciated.

Rated 5 out of 5 stars

Part was easy to find on website

Part was easy to find on website, order processed and sent out quickly.

May 7, 2026
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Reply from Remotes4u (UK)

Thank you for the concise and positive review, I hope others find it helpful to their decision making when buying a remote control from our company.

Rated 5 out of 5 stars

Impeccable customer service

I emailed the company yesterday with a query about which remote was most suitable for my elderly TV. The company replied very promptly, with a further query answered almost instantaneously. I subsequently ordered the recommended (competitively priced with no charge for post and packing) item, and it arrived this morning. It was literally a case of, 'insert batteries and go!' Extremely impressive service from start to finish and I highly recommend Remotes4u(UK)

May 9, 2026
Unprompted review
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Reply from Remotes4u (UK)

Your review is greatly appreciated and I hope it helps others who may have any niggling doubts, thank you so much.

Rated 5 out of 5 stars

Remote worked perfectly

Remote worked perfectly despite being an alternative as the original no longer manufactured. Delivered timely and ahead of schedule. Thank you

May 1, 2026
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Reply from Remotes4u (UK)

Your review is greatly appreciated, thanks.

Rated 5 out of 5 stars

First Order

First time using this company. I don't buy many remote controls but the advice given on their website was spot on.
The order process was good and delivered as advised.
Very Good

April 28, 2026
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Reply from Remotes4u (UK)

Thank you for the positive review, it is appreciated so much.

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