Remotes4u (UK) Reviews

11,407

•

4.8

Electronic Spare Parts and Components Store

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 432 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the ease of finding and ordering products through their clear and navigable website. Customers consistently highlight the swift delivery, with many receiving their orders within 24 to 48 hours, often the very next day. The products, particularly the replacement remotes, are highly regarded for working perfectly straight out of the box with no complicated setup, often exceeding the quality of original devices. Overall, people are very satisfied with the excellent service, finding the entire process seamless and efficient. However, some customers also noted issues with delivery, stating that their remote control never arrived despite tracking information indicating delivery. A few other people also felt that the products they received were either incorrect or failed to function as expected, leading to disappointment and difficulties with returns.

What people talk about most

Product

People report positive experiences with product, often highlighting the good quality and ease of use, with... See more

Delivery service

Consumers find delivery service to be very positive, with many reviewers highlighting the speed and... See more

Service

Reviewers mention positive feedback about service, with many describing it as excellent, prompt, and... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and the user-friendly... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the ease of use and immediate... See more

Reviews shaping this summary

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

We have purchased two replacement remotes now, they are perfect and working well, It was easy locate the right remote by entering the brand and serial number. This company are experts, give excelle... See more

Company replied

Company details

Electronic Spare Parts and Components Store

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.: We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

11K reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Remote-Controls-Shop

www.remote-controls-shop.co.uk

4.9

(6K)

RDO Kitchens & Appliances

www.rdo.co.uk

4.9

(9K)

LP Metal Detecting

lpmetaldetecting.com

4.9

(10K)

Simply Antivirus Ltd

simplyantivirus.co.uk

(7K)

Bop DJ

bopdj.com

4.9

(9K)

i-sells

www.i-sells.co.uk

4.9

(10K)

UK Juicers

www.ukjuicers.com

4.9

(10K)

Sevenoaks Sound and Vision

www.sevenoakssoundandvision.co.uk

4.9

(9K)

4.8

All reviews

(11,407)

419 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 9, 2026

Excellent service next day delivery.I…

Excellent service next day delivery.I thought I needed to replace my tv but tried with new remote first.Perfect it was my old remote.Many thanks saved me a lot of money

March 11, 2026

Reply from Remotes4u (UK)

Mar 20, 2026

Thank you for choosing us! We are delighted to receive your 5-star rating.

Mar 17, 2026

Ordered on Saturday delivered Monday

Ordered on Saturday, delivered on Monday. Prompt service, easy to navigate website to find correct handset. Although original was more expensive it is worth the money as the handset is much more responsive and reliable.

March 9, 2026

Reply from Remotes4u (UK)

Mar 20, 2026

We’re thrilled to hear you had such a great experience!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look