Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more
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Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.
Written by the company
Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.
6 South Parade, DN1 2DY, Doncaster
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easy to find what we needed, order, superfast delivery and as ordered. Very efficient.

Reply from Remotes4u (UK)
Good web-site and an excellent delivery service

Reply from Remotes4u (UK)
Delivered on time and the remote control does everything I need it to do. Great!

Reply from Remotes4u (UK)
Delivery really quick....and the product worked....Thank you.

Reply from Remotes4u (UK)
Recently purchased remote as on off button on original stopped working. Excellent service and although buttons in different places on new remote and not same quality as original have no qualms about ordering from this company again.

Reply from Remotes4u (UK)
Absolute fantastic company. Replied to my website chat quick. Very helpful. Ordered one day and it came the next. Just add batteries and it's good to go. And it has all the functions I needed.

Reply from Remotes4u (UK)
Received the day after I ordered - I ordered in the morning. It's a rugged, solid-feeling device and the layout makes better sense than the original LG piece of rubbish that developed faulty buttons within a year-and-a-half. The printed out menu is useful. It took me a day or two to work out the subtitle function, but it's obvious when you think about it. I'm just old and slow.

Reply from Remotes4u (UK)
This was the second remote I have purchased from Remotes4u, this one for my wife and it was delivered directly to her very quickly. She informed me that it works very well and it is a relief to use a remote which works quickly and accurately rather than one which has several functions which do not work properly.

Reply from Remotes4u (UK)

Reply from Remotes4u (UK)
The product was easy to purchase and delivery service was excellent and item was exactly what I ordered

Reply from Remotes4u (UK)
I can't fault the service provided in any way. The item arrived as promised on the next working day in perfect order

Reply from Remotes4u (UK)
Shocking. Do not buy their (UK) remotes, they do not work and the (UK) customer service is appalling. How did they get their 3 five (UK) star reviews on their website? I already submitted mine, clearly telling me that I had, and it is not there, just three (UK) reviews, mine (UK) not included. They (UK) actually told me that they would not be able to re-sell their faulty (UK) remote knowing as they did that it had a (UK) issue, ie, not fit for purpose. Having returned it, they decided it was my fault and it worked (it did not) but that they could not (UK) post it back to me (my property not theirs) unless I paid for the (UK) postage, complaining that they would not be able to re-sell it as it had multiple (UK) scratches (it did not) un-concerned that it did not work and that it had been returned due to a known issue, namely that it did not work. This is the way that they operate, a (UK) disgrace. Do not buy their rip off remotes which do not work and they do everything that they can to try to wriggle out of it. Doubtless they will reply to this with (UK) slander which I will not be able to reply to, so they get the last word. Be warned, their (UK) remotes do not work. After waiting circa a week for an email from their (UK) technical support team, try troubleshooting by removing batteries and re inserting them, switch TV off at the mains and then turn on again after waiting five seconds which was worth waiting every (UK) day for. Unfortunately they (UK) say, and sadly I will have to pay for the (UK) postage to have them return it to me, just in case presumably they can manage to get some (UK) polish so they can wipe it up nicely enough to re - sell it which is their main (UK) concern.

Reply from Remotes4u (UK)
Remote arrived two days after purchase. Popped in the batteries and it worked immediately. First class service. Perfect product.

Reply from Remotes4u (UK)
Excellent service in providing me with an obscure remote for an old crt at a good price. Works perfectly. Highly recommended.

Reply from Remotes4u (UK)
Excellent service. Good price. Quick delivery. Very good quality and worked straight away. Would definitely recommend 👍

Reply from Remotes4u (UK)
Replacement remote control arrived very quickly, well packaged and worked straight out of the box, ( once we'd fitted batteries ).

Reply from Remotes4u (UK)
Fantastic service. Received remote within 3 days of ordering. Had a problem connecting at first, but spoke to Poppy Carter in the office who was really helpful in getting me connected. Great customer service.

Reply from Remotes4u (UK)
Very straight forward, ordered, delivered, Very satisfied thankyou 👍

Reply from Remotes4u (UK)
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