I used to be a regular customer of Remus when I lived in Nottingham but moving to South Wales finished my connection with the brand. Some years later I saw them on Facebook and thought I'd renew the... See more
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I had a problem with a rivet on my jeans. The customer service was excellent - friendly staff, kept me updated, extremely helpful and got it sorted for me quicker than I expected. I was impressed and... See more
I’ve purchased 5 suits over 5 from Remus Uomo and had never been let down once. They’re are a perfect mix of quality, style, and affordability. Their staff have always been super friendly and welcomin... See more
As an old person that struggles with technology imagine how happy i was to see an old school phone number on my Remus invoice.what surprised me even more that with one ring the phone was picked up bu... See more
Company details
Written by the company
Remus Uomo provides design-led, formal tailoring and off-duty casuals to men who take a serious attitude towards fashion. Remus Uomo is on a mission to make men’s style more accessible, to create simple yet smart everyday pieces, that make it easier for men to dress well no matter what the occasion.
Contact info
15 Sloefield Drive, BT38 8GX, Carrickfergus, United Kingdom
- +44 333 456 3775
- help@remusuomo.com
- www.remusuomo.com
Replied to 50% of negative reviews
Typically replies within 24 hours
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Amazing customer service
Amazing customer service.
Swift response to any queries, which is rare these days! They were able to help resolve an issue the courier service caused.
Very helpful and left me very confident do order again!
Good quality of clothing and reasonable…
Good quality of clothing and reasonable priced
Quality Service, Quality Product
The ordering process was simple and easy to follow. My item arrived nicely wrapped and on the day it was meant to arrive on.
not received order as yet
Top Class Customer Service
The customer service with Remus was first class. I had an issue with the courier on a return (for size) and the Remus customer service team got it rectified immediately and issued repayment immediately. Also, the quality of clothing is always top class.
Fast reliable service
Great shopping experience
Still haven’t received to order yet so…
Finally received the order, T-shirts good quality
I ordered a product on Friday and paid…
I ordered a product on Friday and paid for express delivery which is 1-2 days.
It is now Wednesday so 5 days later and product has not been delivered.

Reply from REMUS UOMO
nice quality regular fitting jacket
nice quality regular fitting jacket
delivery a bit slow....

Reply from REMUS UOMO
Still not received my refund from a…
Still not received my refund from a returned item

Reply from REMUS UOMO

Reply from REMUS UOMO
Excellent Customer Service
Purchased a jacket online, arriving a few days before leaving for a trip. Although, on initial try on the jacket was too big.
Fiona and her team went out of her way to pull out all the stops so that I could have the smaller size just in time before jetting off.
Many thanks again, brilliant customer service!!

Reply from REMUS UOMO
As an old person that struggles…
As an old person that struggles with technology imagine how happy i was to see an old school phone number on my Remus invoice.what surprised me even more that with one ring the phone was picked up buy a wonderfur representative called Fiona Who guided me throw the returns process with ease and dun with joy and clearly a love for her job.Go Fiona Thank you so much.D jones
Excellent Customer Service
We recently got married in Tuscany, and the suit shopping prior to shopping at Remus was a nightmare.
The staff from Remus helped us a great deal, sorting correct sizing and styles. I will 100% be ordering again.
Once again, thank you so much. Keep it up!
I ordered a suit online for an…
I ordered a suit online for an interview.
I live quite rurally, so I got in touch with Remus Uomo as I needed to be sure the suit arrived promptly. They upgraded the delivery to premium and the suit arrived in time. The fit was exactly as described online. The online team were helpful, and had it not been for their assistance my rural living would have caused the suit to arrive late.
While the interview was not a success, the suit and the team at Remus did their part.
Thank you for the excellent service.
I purchased a pair of trousers on the…
I purchased a pair of trousers on the 3rd of April, and it’s been just a month since the purchase. I only wore them once, and after just one wash, the stitching came apart, which clearly shows the material is of very poor quality.

Reply from REMUS UOMO
Excellent customer service
Excellent customer service. I contacted Remus to see if I could get replacement buttons for a jacket and they were able to help me. Thanks for all your help Fiona.

Reply from REMUS UOMO
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