Rendall & Rittner Reviews 

I have an amazing response from my delivery drivers. They have made mention of Faisal. He is very helpful for us and we are happy with his services. He is always helpful and caring for us and our deliveries. Very confident and a great man.

I have a furniture fitting in my flat in Lincoln. I have met Faisal who have not only registered my drivers car but add them extra time to complete the job. Great service

As a commercial company I would say the staff are polite and pleasant and appear to be helpful but more often than not, even when it causes a huge loss of income to the tenant, they are ineffectual. Do not repair and are not entirely open and transparent as to why they are failing to do so. For all else they are very very slow ( measure in months).So if you want nice, they meet that, if you want commercially effective and financially prudent, sadly not. Attempts to get further information since posting this review rather prove the point. Their staff have had all the information for over 6 months. Having failed to get them to deal with the situation we have instructed lawyers, yet they still need to ask for details. Polite, but hapless.

Update: It is now 2 days and nobody has got back to me. I see from many other reviews this is a perrenial problem with this company. And I suspect many homeowners in my development are experiencing similar issues. These kinds of failings often trigger a change in management via RTM. I have downgraded my star rating from 3 to 2. Last chance bar.

This company is poor at responding to legitimate concerns and keeping leaseholders up-to-date with ongoing issues.

More recently, I was sent a demand for payment that included only partial bank account details. When I pointed this out, I was sent completely different bank details. When I questioned this, I got no response. Normally, this would raise a red flag. My hope is that it is just a lackadaisical customer services.

When a response isn't forthcoming, things slide and penalties build. You have to trust that a company you employ keeps on top of things like this. Otherwise, it's time to move on,

Faisal is a very good man and very helpful with my delivery to the 26th floor in Cassini tower

Fasil was very helpful today I came today to drop medical supplies to Acacia. He have done a great job.

Sachin responded to my request very timely and thoroughly. So I finally got access to the online portal for all my properties. I made a few request before to customer service but failed to receive response before.

I would like to mention Faisal as I have visited today one of my friend in westmont .he have guided me to the building and resister my car for me .
Great service

I have visited white city today i have met faisal great service and showed me where to go

I have been chasing them to update my address.
My first email to them was on the 27th March 2025, I then did not recieve any further documentation, I emailed 28/01 to confirm, and then again on 31/03. They have only just replied saying my account is in breach.

I am in a position where it is impossible to contact or pay you the outstand fees that are owed, and now I am in breach. I am begging to resolve matters but cannot get a response within any reasonable amount of time.

If someone can reach out to me they will find my contact information on the request tickets to the groundrent and support emails #SR-54701 & #SR-68627

Tia was very helpful.
I have been trying to set this access portal and lot of difficulties.
She has guided me through this process and I am able to use the account.
I am very happy.

The most valuable person working for your company is Anoushka Harrison
Professional helpful understanding and customer friendly
Shes a force to be reckoned with

Telephone conversation with Dezrene - Extremely helpful and cooperative. Listened to my queries and dealt with them in a professional and prompt manner.

The contract said you redecorate the communal areas every 6 and 7 years, in 17 years they haven't been decorated once! (12 of your management) so our rental value of property lower and sale values dreadful.

You don't give detailed breakdowns of expenditure as requested over years and years, just a general summary.
Concierge service been reduced from 24/7 to almost nothing. When corridor/flat flooding happened you didn't respond for days or do any action for over a week. We still haven't had our cladding money back.
So many other things you haven't done and yet the management fees gone up dramatically year on year.

This evil company are so pathetic that they make the newspapers on a regular basis
Please google: "Iconic Manchester apartment block leaseholders slam '£500+' monthly service charge"

Everything you need to know is there

I am a resident of belvedere. I met Faisal Awan. He is very sincere, helpful and responsive.

I had a washing machine fitting in my flat in Belvedere. Faisal Awan was very helpful. He have helped drivers to park and get them extra time for parking. We really have 5 star service received today

Faisal Awan has helped me to sort out the parking and helped me to find a best place to park. He also showed me to register my car number. I am a Paramedic practitioner working for NHS and has helped me a lot by saving my time and the patients time.
All the best wishes to him

Came for a flat viewing at Bowery house. Was greeted by a lovely gentleman named Faisal Awan who was extremely helpful and kind. 5* service, he really made me look forward to living here!

awful management agency. entirely concentrated on exploiting leaseholders for profit. in 5 years they have increased the management fee from £1400 pa to nearly £5000 pa on a one bedroom flat, at the same time degrading the building