Rendall & Rittner Reviews 

Great service with Noel (WCL). As a residence here, I have an urgent need for printing, and it was smoothly handled.

Vile prey on peoples weakness charge horrific fees for work not done…

Please steer clear at every opportunity..

Hopefully Karma will close them down…

As to the below response I replied the day you asked stop trying to cover my true review

R&R mismanaged NSQ properties in Croydon. Overcharging leaseholders, lack of transparency, avoiding audit and visibility and finally when things were not in control running away by handing it over to HAUS.

Fail to arrange proper repair and maintenance to the only lift in Avon House, Apartment block in KT5 5UZ. The lift was left not functioning for nearly 4 months. There is no report on the progress of repair, nor any schedule of replacement. Each flat is paying an average of about £5,000 service fee a year. All residents are suffering.

Faisal is very engaging and helpful, I had wonderful experience with him

I would like to extend my sincer thanks to Faisal Awan in security for his constant helpfulness and kindness. his willingness to go above and beyond and each interaction with me.

He have very professional, and super friendly nature which is truly appriectaed by me.

The whole team at Rendall and Rittner were courteous, helpful and prompt.

Sachin of the Customer Experience Team went out of his way to problem solve why I could not access the portal.

I wanna say a big thank you to Erika Day Concierge who always is helping me and going above and above,I would have give 6 stars if possible

Noel (WCL) has been very helpful to me when I needed to print some important documents. He was very patient when the printing function did not work and stuck through till the end.

Location: Ebury Square Sw1W9AH

I’ve had the pleasure of experiencing exceptional service from Graham and Neill, whose professionalism and enthusiasm consistently elevate the guest experience. They approach every interaction with genuine dedication, anticipating needs and delivering thoughtful, practical solutions.
Graham and Neill exemplify the best in concierge service, professional, passionate, and genuinely committed to making every guest interaction special. I’m grateful for their hard work and the positive impact they have on the property.

In my experience - poor quality of services received (at a high price) and very bad customer service. Barely able to get through on the phone and when I am, get referred to email addresses that are no longer active. Good one guys.

Letters asking for payment are not received consistently, and often received weeks after the 'issue date' leading to unjust late payment and admin fees. What a joke

I am a Manager from Scooperb located in White City Arches. I have to mention a star called Faisal Awan. He have really helped us on 24th Apr evening as we had some known troublemakers outside of our place. They have threatened our staff. We have asked for Security and Faisal have not only removed them from White City but he have also called police for us. He was a great help. We would like to thank R&R for having such a great wise, experienced & brave Officer in their team.

Great service, really appreciated the quick response to my request.

I am from Venus and we came to White City in a bag lorry to drop beverages for Eat my Pizza. Faisal Awan have done outstanding job by reversing our lorry during a busy day, registering our lorry. Its a great service by a great man. Looking forward to come again

Emma Watts os the best in there, I been contacting different emails to understand and solve a problem of mine and she was the only one actually reading my email and solving my problem, a big thanks to her🙏

I am from HR Owen came to drop a car. Faisal have helped me parking my van and registered my number in a System. He was very helpful.

Support staff have been very responsive to my queries. Compared to our previous agents they've also been able to reduce our annual service charge for the building by about 10% which is amazing.

i have been to Bowery to fit a new washing machine in a flat. i have to mention that Faisal Awan have done a great job. He was the first one to greet me, registered my number while managing busy site. Great job.

i came to White City for buying a flat. i have met Faisal he have a great positive energy. He have booked my car and direct me to concierge reception area where i have waited till I met the seller to final the deal. I am looking forward to see him more in future.