I saw a lot of mixed reviews on this company but I decided to give it a try, and it was totally worth it. My Pixel 8 Pro screen had the dreaded green tint and kept turning off and I ordered one of the... See more
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Paid for USPS ground advantage shipping. Instead, they used a cheaper (and arguably much less reliable) option - OnTrac. The package was supposed to be delivered in 3 days or less, instead it took nea... See more
Got a s21+ oled screen that no matter how much I factory reset or reinstalled parts it wouldn't function properly. So now I'm stuck with a piece of crap property because they want me to pay shipping t... See more
$270 for "genuine" Samsung S20U screen/glass/touch, nothing showed up. FEDEX number generated, 3 days later nothing. Called, phone line doesn't work, doesn't even ring. Chat person was friendly a... See more
Company details
Information provided by various external sources
RepairsUniverse.com is the leading online provider of replacement and repair parts for today's smartphones. We carry replacement LCD screens, digitizers, etc for Apple, Samsung, HTC, Motorola, LG, Nokia and BlackBerry
Contact info
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This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Repairs Universe works great
Love the items that we're purchased…
Love the items that we're purchased from the site
Thanks a lot Repairs Universe my phone…
Thanks a lot Repairs Universe my phone looks good as new
Easy to understand what the parts look…
Easy to understand what the parts look like
The replacement screen works great
I was able to buy a cheap replacement…
I was able to buy a cheap replacement screen that looked exactly like my old screen
The prices at Repairs Universe are…
The prices at Repairs Universe are unbeatable
The quality of the products are…
The quality of the products are actually on top
Bad customer service - poor return policy
Have purchased numerous parts for them to repair various iPhones. Usually good experience. As of recent, parts have been defective, shipped broken, just bad customer service when you call. Always an attitude. Most recent purchase sent a iPhone X screen replacement. Received with broken prongs in the ribbon. Explained that to customer service for return. I had to pay for return shipping. They received and sent email rejecting my return saying the item was damaged. No $#*!. That's why I called to get RMA to return. Now out the money for product and shipping back. Opened AMEX case... look for another parts supplier, there are plenty out there.
Ordered a iPad screen and it didn't…
Ordered a iPad screen and it didn't come with adhesive to reattach it. It would be nice if the site at least recommended buying this item or made it clear that it wasn't included.
Awful experience!
I would give no stars if possible.. Horrible return policy. Wouldn't recommend buying from them. Not only did I not use the product I bought, they wouldn't accept my return for it. They claimed the item was scratched and threw it away instead of giving me my return or sending my paid part back to me. I will never purchase from them again.
Will not refund defective screen
I installed this phone screen successfully, but after three hours it suddenly stopped working. I did not drop or damage it. Customer service told me I could return the screen. I expressed my concern that removing the screen could crack it...when it did crack it, they said they would not accept the return...EVEN THOUGH THE REP ADMITTED THE SCREEN WAS DEFECTIVE.
ACCIDENTALLY ordered two parts- a…
I ACCIDENTALLY ordered two parts- a charger cover for a Samsung S5 and a screen replacement for a Moto G7 Power. I only meant to order the charger cover so I called the customer service number this morning. Didn’t get ahold of anyone but they called me back and resolved the issue! Awesome service!!!
Repair Universe is very professional
Able to buy cheaper stuff at Repairs…
Able to buy cheaper stuff at Repairs Universe
Repair Universe has very fair prices
Great prices and very large variety of…
Great prices and very large variety of parts
Was able to fix my phone screen by…
Was able to fix my phone screen by myself, I feel like the man
Ordering parts was easy and cheap
Easy to use and very affordable.
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