I purchased a TV from Digiland in December 2023. The first one was faulty and had to be returned within two weeks. They sent a replacement, but that one didn’t work at all. The third TV arrived... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If you could give minus stars I would! The service centre in Wembley never answered any calls and I called over 25 times. They respond to Emails when they want and give you useless advice when you get... See more
Ordered some bluetooth Samsung earphones. The ones arrived were used with chips to the case. The accessories were incomplete and sweat marks around the buds. Saying that the staff were excellent and... See more
Placed order, they debited my card, then day after I was informed by PayPal I am to receive a refund as my item is not in stock. Think they need to get their stock sorted and have the common courtesy... See more
Company details
- Outlet Store
- Electrical Appliance Wholesaler
- Electronics Repair Shop
- Electronics Store
- Electronics Wholesaler
Written by the company
Digiland has been trading for over 17 years and has built a reputation for providing quality products from well-known manufacturers like Samsung at considerably cheaper prices than the high street retailers. We have a wide range of products including TV’s, sound bars, mobile phones, tablets, laptops, fridges, freezers, washing machines, tumble dryers, ovens and microwaves, all available in our Digiland factory outlet shop on Stafford Park 12, Telford. We sell to the trade but we also welcome members of the public. We can offer such good prices because most of the products we sell are 30 day customer returns. Everything we get in is thoroughly tested and graded in our in-house Samsung service centre before sale. If we do find a fault, we only ever use genuine parts so you can be assured whatever you buy from us, it works just like the manufacturer intended. We are so confident you will be happy with your purchase that we offer a 12 month warranty as standard. It’s not only us endorsing our company and the products we sell, we have been named as one of the top 1000 companies to inspire Britain and the London Stock Exchange has hailed us as the ‘Innovator of tomorrow’.
Contact info
Digiland House, Stafford Park 12, Telford TF3 3BJ, TF3 3BJ, Telford, United Kingdom
- 01952 238 790
- retail@digigroup.co.uk
- www.retail.digiland.co.uk
1.9
Poor
177 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What's not to like?!
Bought a Samsung S6 Lite tablet from digiland recently and it arrived 2 days later in perfect condition as described.
Had issues paying with PayPal on a PC, but managed to pay using my phone. Contacted the shop to ask a few questions and was very happy with the service.
Can definitely recommend this shop!
January 14, 2021
Great price and excellent service and…
Great price and excellent service and communication. Pleasure to deal with and wont hesitate to use again. Thank you.
January 14, 2021
Thanks Digiland.
Called to ask questions before purchasing and the people were very helpful and knowledgeable. I ordered my SEK4500 and it arrived promptly the next day via DPD. Item works, was a fifth of the price of main dealer stockist so what’s not to like about this company. I will be shopping here again. I must admit upon first seeing the price via a Google search and not knowing the company I was a bit suspicious and did a bit of research to find out they were a reputable well documented company. Why haven't I seen this company on my past purchases!! I could kick myself. Thanks Digiland 😊
January 10, 2021
monitors arrived next day was in…
monitors arrived next day was in perfect condition every thing works as should do the monitor is like new nothing wrong with it.
so great product great service and superfast delivery
January 9, 2021
Thanks for your fast dispatch of the…
Thanks for your fast dispatch of the nice item also for building a great trust.
December 31, 2020
Everything was on point
December 27, 2020
Excellent service
Excellent service. Simple website, but easy to order and goods delivered much quicker than expected.
December 24, 2020
Good company cheap with fast delivery to
December 17, 2020
Excellent service all round
December 13, 2020
Many thanks first class service…
Many thanks first class service excellent value happy to recommend
December 8, 2020
Excellent service as always
Perfect transaction, excellent as always. Thx Derek and Justin.
December 4, 2020
Highly recommended!
A colleague recommended Digiland when he knew I was looking for a new TV and soundbar and he wasn't wrong, unbeatable prices (even on Black Friday), easy to order and collect the next day (I ordered in the evening and someone called the next morning to say my order was ready), the items are excellent, I couldn't be happier!
December 3, 2020
Great TV and great 'lockdown' service
Wanted a new monitor for my computer and decided on an HD TV instead. It was the correct choice.
Great TV and great 'lockdown' service - telephone advice and click-and-collect.
Don't let the website put you off. Digiland - The customer experience on the website needs improving.
December 2, 2020
Awesome
Ordered product, delivered next day. Fantastic service, thank you so much.
Didn't have time to search for a tracking link!! :)
December 2, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.