I purchased a TV from Digiland in December 2023. The first one was faulty and had to be returned within two weeks. They sent a replacement, but that one didn’t work at all. The third TV arrived... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If you could give minus stars I would! The service centre in Wembley never answered any calls and I called over 25 times. They respond to Emails when they want and give you useless advice when you get... See more
Ordered some bluetooth Samsung earphones. The ones arrived were used with chips to the case. The accessories were incomplete and sweat marks around the buds. Saying that the staff were excellent and... See more
Placed order, they debited my card, then day after I was informed by PayPal I am to receive a refund as my item is not in stock. Think they need to get their stock sorted and have the common courtesy... See more
Company details
- Outlet Store
- Electrical Appliance Wholesaler
- Electronics Repair Shop
- Electronics Store
- Electronics Wholesaler
Written by the company
Digiland has been trading for over 17 years and has built a reputation for providing quality products from well-known manufacturers like Samsung at considerably cheaper prices than the high street retailers. We have a wide range of products including TV’s, sound bars, mobile phones, tablets, laptops, fridges, freezers, washing machines, tumble dryers, ovens and microwaves, all available in our Digiland factory outlet shop on Stafford Park 12, Telford. We sell to the trade but we also welcome members of the public. We can offer such good prices because most of the products we sell are 30 day customer returns. Everything we get in is thoroughly tested and graded in our in-house Samsung service centre before sale. If we do find a fault, we only ever use genuine parts so you can be assured whatever you buy from us, it works just like the manufacturer intended. We are so confident you will be happy with your purchase that we offer a 12 month warranty as standard. It’s not only us endorsing our company and the products we sell, we have been named as one of the top 1000 companies to inspire Britain and the London Stock Exchange has hailed us as the ‘Innovator of tomorrow’.
Contact info
Digiland House, Stafford Park 12, Telford TF3 3BJ, TF3 3BJ, Telford, United Kingdom
- 01952 238 790
- retail@digigroup.co.uk
- www.retail.digiland.co.uk
1.9
Poor
177 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the microwave looked like it had been…
the microwave looked like it had been thrown off a cliff
December 2, 2020
Buying a new Samsung TV from Digiland…
Buying a new Samsung TV from Digiland was completely painless. Despite the retail store being closed for Covid reasons I was still able to get detailed and authoritative advice on the telephone beforehand, and collection could not have been more straightforward.
November 29, 2020
Great service both over the phone and…
Great service both over the phone and online. Item as described and delivered the following day.
November 28, 2020
Always excellent value for money
Always excellent value for money, variation of stock means you may need to be a little patient for the item you want but the saving is worth the wait
November 26, 2020
Great service
November 24, 2020
Brilliant
Brilliant! Bought a Samsung frame tv at a fraction of they price. Upgraded me to the newest model and went out of their way to source a longer cable and post it to me. Very responsive via email. Will be back.
November 22, 2020
Extremely helpful staff
Your team at the Telford store are the most helpful guys anywhere and that has been continued with help on the phone advising my husband how to put the stand together.
Highly recommend
November 13, 2020
Ordered a Samsung active 2 watch online…
Ordered a Samsung active 2 watch online and when it arrived the next day it wasn’t the right one, I called them and straight away they were very helpful and did a next day swap over with the right watch.
So helpful I would definitely recommend.
September 24, 2020
Unprompted review
Great product great service at a…
Great product great service at a amazing price 5 stars
September 22, 2020
Unprompted review
Jocelyn and I would like to say…
Jocelyn and I would like to say thankyou to you J.D and your beautiful team for everything that you have done for us the Moss Family, God bless x
September 17, 2020
Unprompted review
Very quick delivery item in good…
Very quick delivery item in good condition a little dent on the side that we didn't get told about but overall good.
August 7, 2020
Unprompted review
Excellent service
Excellent service, staff were very helpful on the telephone and my purchase was delivered extremely quickly!
August 7, 2020
Unprompted review
Samsung HW-N650 Soundbar
Very quick delivery of a great soundbar at an unbeatable price
July 31, 2020
Unprompted review
Great find.
Excellent price and next day delivery on a soundbar I couldn't find elsewhere. Great service.
July 21, 2020
Unprompted review
Fantastic
Fantastic, I was looking for days for a particular sound bar, it was roughly £300 new. Somehow I found these guys, and they had 2, albeit refurbished, but at £150, they were both in good condition. I was lucky to find them. Nice folks too
July 20, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.