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See what reviewers are saying

Rated 4 out of 5 stars

The customer support team is polite, patient and super helpful. They have been in touch to fix the issue and constantly updating about the situation. There are some features the plugin lacks, but cons... See more

Rated 5 out of 5 stars

Our team was looking for a cart abandonment solution, and thankfully, we found Retainful. We have been using this platform for a while, and it has met all our requirements, including speed and perform... See more

Rated 5 out of 5 stars

Its my second day using Ratainful for my business, its very easy to use, very intuitive , alredy uploaded my database, created my first newsletter and working on verifying my site. It has a lot of po... See more

Rated 5 out of 5 stars

I spoke with kaarthika, who was very helpful helping me with an email and pop up automation. She was patient and understanding. Great customer service. Thanks!

Company details

  1. Software Company
  2. Email Service Provider
  3. Software Vendor

Written by the company

Retainful is an email marketing software designed for eCommerce businesses. Whether you're using Shopify or WooCommerce, Retainful helps you grow sales, engage customers, and build lasting relationships effortlessly. With features like flows and automations, you can recover abandoned carts, send post-purchase follow-ups, and win back customers at the perfect time. Campaigns and newsletters allow you to send targeted messages that keep your brand top-of-mind, while signup forms and audience segmentation ensure every email feels personal and relevant. Our drag-and-drop editor makes creating on-brand emails simple, even for beginners. Retainful is built specifically for online merchants, focusing on driving sales and making email marketing easy. Start for free, grow at your own pace, and experience how effortless email marketing can be. Thousands of merchants already trust Retainful to turn visitors into customers and customers into lifelong fans. Let’s grow together.


Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

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Rated 5 out of 5 stars

it was easy to set up and integrate

it was easy to set up and integrate, the software was intuitive and the team was so ready to help, one of the best experiences better than mailgun mailchimp i GOT MY FIRST CAMPAIGN SET UP IN LESS THAN AN HOUR, THE TEMPLATES MAKE IT SO EASY TO EVERYTHING, THEY ARE GREAT, SO glad I found them

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Retainful Transformed Our Email Marketing

We’ve been using Retainful for over two years now, and I can confidently say their service exceeds expectations. What truly sets them apart is their outstanding customer support—whenever I’ve had questions or technical challenges, their team responds almost instantly and often goes above and beyond by offering personalized Zoom sessions to guide me through setups and optimizations, a big thanks to Kaarthika who was great over the last 2 days!

Retainful’s powerful analytics have been invaluable for our e-commerce business. The clear, actionable insights help us identify untapped opportunities and refine our email marketing strategy for better conversions. The platform is intuitive yet feature-rich, making it a perfect fit for both beginners and advanced users.

Without hesitation, I recommend Retainful to any online store owner looking for a reliable, results-driven email marketing solution. Their combination of cutting-edge tools and exceptional support is unmatched!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Retainful is a great service

Retainful is a great service. WordPress plugin also works well. There is a paid subscription for sending the e-mails though, but prices are good. Support is great, Niha was very helpful and prompt every time.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Retainful is a Game-Changer for…

Retainful is a Game-Changer for E-commerce Retention & Recovery

We've been using Retainful for several months now, and it has completely transformed how we approach customer retention and abandoned cart recovery. From seamless automation to measurable results, Retainful delivers on its promises and then some.

What We Love:

Powerful Abandoned Cart Recovery: The automated email workflows are easy to set up and incredibly effective. We've seen a noticeable boost in recovered revenue, often within days of implementation.

Next Order Coupons: This is one of our favorite features. It subtly incentivizes repeat purchases without feeling pushy—great for building loyalty.

User-Friendly Interface: Even team members without a technical background can navigate the dashboard, set up campaigns, and track performance. It's designed with real users in mind.

Excellent Support: Their customer service is prompt, knowledgeable, and always willing to go the extra mile. Whether it’s onboarding or optimization tips, they’ve been incredibly helpful.

Affordability: Compared to other platforms offering similar tools, Retainful provides excellent value. It’s a smart investment for any store looking to grow sustainably.

Bottom Line:
Retainful is more than just an email tool—it’s a retention powerhouse. If you're an e-commerce store owner serious about boosting revenue and customer lifetime value, give Retainful a try. It pays for itself many times over.

May 2, 2025
Unprompted review

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