Retro Clasico Reviews 

Ordered a scarf for my dad for Christmas on the 10th, it was shipped on the 16th, and it arrived on the 20th. No tracking details were provided, no contact was available with the company themselves, which appears to be a trend based on some of the reviews here. I didn't actually check these reviews until after the order had been placed, which caused me a bit of concern. The scarf did arrive, albeit taking bit longer than the first class delivery suggested it should have taken. But it arrived, is of really good quality, and I'm really pleased with it. Hopefully he'll be too. Odd experience, but a lot better than most are having, by the looks of things.

ZERO STARS - still waiting for my order. Can't reach customer services - in fact my email to them BOUNCED! Going to try and get my money back through the bank

Order paid for (mug) and never arrived. I’ve been waiting for 2 months and reached out in a number of occasions, having not ever had a response

Avoid, avoid, avoid. I have eventually received my order but the quality is beyond terrible - thin scarf with the blue colour running into the white, definitely cannot give as a gift. But even worse than that I cannot get in touch with any of the email addresses, they all bounce back, which leads me to think they are not at all trustworthy. Also not even replying to please on socials - not a good sign.

Avoid this company - still waiting for my ceefax mug since 2023, daily marketing emails but nothing to respond to emails sent asking for info on my order. Their address doesn’t exist and no phone number to speak to anyone - they take your money and can’t be traced. Scam

Yesterday, i was getting ready to echo the comments of others about Retro being a scam company. But today the scarves i ordered arrive - super happy and very pleased. But they took ages to arrive - over a month after I received the dispatch notice. I wrote twice but no response. And no phone number to call either. Happy the scarves arrived, but poor customer service.

I am seriously concerned about the validity of this website. My order has never arrived and all follow up emails (six so far) have been ignored yet I did receive an automated email requesting a Trust Pilot review!

An absolute disgrace and my credit card company have been instructed to recover my money.

Excellent product and fast efficient service
Definitely recommend

Scam company. Avoid. The only reviews on here that are genuine, are from disgruntled customers. The rest are placed by the scammers. I can't believe they've actually asked for a review. Retro Clasico, if you feel like fulfilling my order, placed in February 2022, please go ahead. Order number: 236403.

Very happy with the Ceefax mug, arrived promptly as advised it would and quality is good. I’d definitely use again!

I purchased a sweatshirt and paid for it, it has never arrived. On another occasion I received what I purchased and it was very good quality. There is literally no way to get in touch with Retro Clasico as the only email is the one they email you from which they ignore. I have read others experienced the same.

So be wary is my advice as it’s a lottery as to whether you get your order or not.

Great experience, loved it. Perfect gift

Have bought a couple of mugs from retro Classico as gifts and they were so well received that I bought my own. Really clever idea to bring back the Ceefax nostalgia. Would definitely buy again

Well I ordered 2 towels.. only 1 Landed, no response about my other towel ever....now emailing me for something I paid for and never got or even a refund.....to get a good review....hmmmmm

I ordered a custom football Ceefax page on a T-shirt and Mouse Mat and was very happy with the quality! I certainly recommend this small business; take a browse on what they offer as these would make an ideal gift to a family member, a friend or even yourself! Thank so much for my purchases, love them!

Bought from here a few times. Really good products and great customer service. Can’t fault them one bit. Would recommend.

Fantastic service and delivery on time as requested. Great quality goods and definitely will be ordering again - Thanks Retro Classic 👍🏼

Interesting how a negative review seems to suddenly prompt a flood of positive ones. Coincidence? Hardly. I'm in the process of getting a refund from the bank for the £13.95 I paid for a Ceefax mousemat ordered in July 2024. Like others I received an order acknowledgement, then radio silence for weeks. Out of the blue, an e-mail arrived telling me the item had been despatched. Surprise surprise, nothing ever came, despite several chaser e-mails from me. I assume this company is known to Trading Standards...

Their products are very well-designed. I placed an order in 2020 which was delivered, of very good quality, and good value for money.

However I recently (late September) placed another order, and received an order confirmation email. 11 days later I received an email advising that my order had been dispatched and should be delivered within 10 working days. It's now over a month since my order was dispatched, and it still hasn't arrived. After the 10 working days elapsed, I sent three separate emails asking for information about my missing order. Despite claiming to aim to respond to messages within 24 working hours, it is nearly three weeks since I sent my first email, and I have received no response (and yes, I have checked my spam folder).

So they're happy to take your money, but of absolutely no use as soon as something goes wrong.
As a further example of their ineptitude, they sent me an email asking to review them, despite the fact that they have received three emails from me chasing a missing order, and have replied to none of them.

Ordered a Ceefax Mug in August 2024. Never arrived. They’ve ignored all of my subsequent emails since then, forcing me to report the company and the transaction to my bank. Sending daily marketing emails and begging for reviews but ignoring customers who haven’t received their orders is incredibly frustrating and disrespectful.