Got sent the wrong product. I accept these mistakes happen but this hasn't been rectified. Every email chasing has been ignored and has now been over a month. From what I can see the only way of getti... See more
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Review summary
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Company details
Information provided by various external sources
Retro Clasico are the makers of luxury traditional striped football scarves made from 100% finest merino wool.
Contact info
United Kingdom
- www.retroclasico.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top service
Great service from ordering to delivery. Will definitely use this company again
A Happy Shopping Experience
I brought a mouse mat (Widnes RLFC) from Retro. The product turned up promptly and in good condition. I am very happy with my purchase.
Great products
Great products, great prices and great delivery times
Lovely merino scarf
Bought a merino scarf, excellent quality and arrived on time all as expected.
Got two phone cases and we’re good…
Got two phone cases and we’re good quality and decent price
Excellent product
Excellent product, designed to my specifications & delivered on time
Ceefax Mug- Would Recommend
Have ordered multiple items as presents. In particular the Ceefax mug, which was good quality, arrived on time and brought back good memories or checking the scores on a Sat. Always been happy with services and product. Would recommend.
Great little website full of niche products
Great products that you can't find elsewhere.
Top quality product
Top quality product, I’m a blue and unfortunately had to buy something red for my uncle, but the quality of the product and great customer service made this more bearable 🤣 in all seriousness a really decent bit of merch.
Poor Communication
The company ignores all emails and having read other reviews it seems to be a common problem. I've been trying to ask if the line of kit cushions is going to return as we have a collection going and would love to add to it. If the line is finito, that's cool, but respond!
The company asked directly for reviews to help their business. Maybe in future they'll be careful what they wish for. You've got to answer your emails from customers. They have no problem flooding your inbox with marketing emails!
I love it…
This is a great website,I loved my Ceefax mug it's exactly what I wanted. It was easy to set up and it was quick to despatch.
Thank you
Iconic Liverpool results mug
I bought the iconic Liverpool match results against Barcelona for my nephew. He loved and it was great quality
Good quality items
Good quality items, effective communication and delivery. Would recommend.
Got a personalised Manchester United…
Got a personalised Manchester United mug for my partner. He loved it, bought him back to the days of checking results on ceefax 😂 item has been well used already
I've ordered several items from these…
I've ordered several items from these over the years, which goes to show how good the quality and the designs are.
Ceefax Mug
I purchased a Ceefax mug of his first visit to Annfield, 1:1 against QPR. We were both very pleased with the quality of the mug.
Great quality product good delivery time
Dont bother
Don’t bother ordering ive used them 4 times and each worse than the other, need to send loads of emails and rarely get a reply and once you do it’s never their fault always a supplier!!
My advice is don’t bother and don’t fall for the recent positives, they’re emailing asking for positive reviews
I’d ignore a most bad reviews on…
I’d ignore a most bad reviews on Trustpilot. I know the wronged shout loudest only too well! I’ve personally bought numerous things, Jumpers, St Etienne tops etc, always arrived on time and good quality. Must be 5 years since 1st Hoodie purchased, I’m at a loss as to some of the poor reviews, never had anything but positive, but as mentioned the day of the shouty moaner who probably hasn’t ever bought anything is rife and Trustpilot do nothing about it.
Happy with purchase
Happy with purchase. Love the range of unique fifts on offer from this company.
Order dispatched a couple of weeks after I placed it.
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