Ordered back in May 24 “assembly in progress”, don’t mind waiting a few months. A year as past with zero replies for an order update. Last update was July 24 “processing order” 12 months later websit... See more
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I was tricked into buying something that wasn't in stock. I'm not sure if it's going to be shipped to me in time because I'm selling my home soon. Update: Most stores that do pre-orders change the... See more
Company replied
Bon produit Facile a installer Par contre attention il y a des clignotements de l’écran avec le Master Gear Converter sur GAMEGEAR VA1 (malgré condensateurs de la carte mère et de la power board... See more
Company replied
The package I never received.
Company details
Information provided by various external sources
Vintage electronic upcycling.
Contact info
31 Rue André Malraux, 54400, Longwy, France
- contact@retrokai.store
- www.retrokai.store
1.5
Bad
129 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
The service was on point and polite.
October 29, 2021
You should be proud of your product.
You should be proud of your product.
Such an awesome product. You gave a new lease on life to an old, beat up console.
Now she's my pride and joy (next to my nes\SNES).
I only wish that you'd sell Game Gear shells. :( Because that's the only thing missing,
September 19, 2021
Great product
Great product. Easy install. Glad i didnt have to go through retro six
September 15, 2021
The package I never received.
August 24, 2021
This the second time I bought Game Gear…
This the second time I bought Game Gear parts. Very happy with the products, service and support.
June 14, 2021
Always great service and products
Always great service, quick deliveries and top quality products that are well packaged
June 7, 2021
Bought their high quality sound board…
Bought their high quality sound board replacement for the Game Gear and it worked like an absolute charm! The quality of the board is outstanding. Really Great work retrokai
March 27, 2021
I was tricked into buying something…
I was tricked into buying something that wasn't in stock. I'm not sure if it's going to be shipped to me in time because I'm selling my home soon.
Update: Most stores that do pre-orders change the 'add to cart' button to 'pre-order'. Your pre-order information is buried in the text. I don't want a refund but I would like to change the address so that I don't have to worry about not receiving it.
March 12, 2021
Reply from RetroKAI.store
Hello Chris,
I'm sorry you felt tricked but it was always clearly stated on the product page that the article you bought was a "pre-order" and that we had to assemble the kit before shipping.
If you want to be refund, just let us know via the contact form.
Have a nice day,
Xavier - RetroKAI.store
Very good products.
February 28, 2021
Very pleased with the product
Very pleased with the product. I love it and will buy again if I do another project.
February 28, 2021
I am grateful for the opportunity to…
I am grateful for the opportunity to upgrade my SEGA Game Gear's LCD with the RetroKAI Magic Screen kit. I also brought a new glass screen that looks great on my Game Gear. Thank you for your easy to install ki, and great customer service!
February 27, 2021
Brilliant online store that sells brand…
Brilliant online store that sells brand new components for old consoles. I just bought a new sound card for my Sega Gamegear with tantalum capacitors and the build quality, performance and price is fantastic, it's even better than the original Sega part.
February 20, 2021
Very smooth transaction
February 19, 2021
Good quality, fast delivery.
The item I ordered was sold out but they restocked quickly and the postage was very fast. Great quality products, highly recommended.
January 30, 2021
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