Ordered back in May 24 “assembly in progress”, don’t mind waiting a few months. A year as past with zero replies for an order update. Last update was July 24 “processing order” 12 months later websit... See more
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I was tricked into buying something that wasn't in stock. I'm not sure if it's going to be shipped to me in time because I'm selling my home soon. Update: Most stores that do pre-orders change the... See more
Company replied
Bon produit Facile a installer Par contre attention il y a des clignotements de l’écran avec le Master Gear Converter sur GAMEGEAR VA1 (malgré condensateurs de la carte mère et de la power board... See more
Company replied
The package I never received.
Company details
Information provided by various external sources
Vintage electronic upcycling.
Contact info
31 Rue André Malraux, 54400, Longwy, France
- contact@retrokai.store
- www.retrokai.store
1.5
Bad
129 reviews
Hasn’t replied to negative reviews
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Fast shipping to Spain and very good…
Fast shipping to Spain and very good communication, highly recommended to buy.
January 26, 2021
The screen is great and I look forward…
The screen is great and I look forward to installing the sound board when it arrives. Thanks!
January 23, 2021
Perfect seller.
January 16, 2021
Reply from RetroKAI.store
Thank you, we appreciate it !
Everything went perfect!
Everything went perfect!
Everything went perfectly! Ordering was easy and fast, fast shipping and well packed. Everything works as it should.
Thanks!
January 6, 2021
Reply from RetroKAI.store
Thank you for taking the time to write this kind review :-)
Bon produit (attention clignotement avec Master Gear Converter)
Bon produit
Facile a installer
Par contre attention il y a des clignotements de l’écran avec le Master Gear Converter sur GAMEGEAR VA1 (malgré condensateurs de la carte mère et de la power board changés)
January 6, 2021
Reply from RetroKAI.store
Nos excuses pour ce désagrément, nous n'avons pas pu reproduire le dysfonctionnement de notre côté mais nous continuerons d'améliorer le produit.
Excellent service fast shipping
Excellent service fast shipping. If there is a problem, they respond quickly and efficiently.
December 24, 2020
Reply from RetroKAI.store
Thanx for taking the time to write this very kind review :-)
Reply from RetroKAI.store
Thank you for your feedback !
Be patient! Use flux on everything!
Didn't work for me because I didn't use flux when desolding and rushed the ribbon removal. I was lucky and had a spare parts system but if you take your time, follow the right instructions for your model (VA0 is different from VA1), use flux whenever you're touching the iron to anything, you'll do fine. One tip I got that really helped me was to use a metal clip to hold the adapter board in place after you line it up. It's easy for it to shift while you're soldering if you're not careful and the pins have to line up PERFECTLY. If they're not exactly aligned, carefully desolder it and try again. Get a lot of GOOD solder wick, it'll make retries less painful. Otherwise exactly the same quality screen (and modes) as the McWill mod. I wish there was an integer scaling LCD available but this is right now the best option.
December 6, 2020
Reply from RetroKAI.store
Thank you for this detailed feedback Russ, I'm sure it'll be useful to future modders 🙂
Reply from RetroKAI.store
Thank you for you nice feedback Laurance !
Very quick deliverly and they do…
Very quick deliverly and they do everything to help you.
November 29, 2020
Super fast shipping
Super fast shipping, great quality and most of all great communication.
November 27, 2020
Reply from RetroKAI.store
Thank you for this wonderful feedback Alexander.
Buying from Retrokai was easy and they…
Buying from Retrokai was easy and they shipped fast!
November 26, 2020
Reply from RetroKAI.store
Thank you for this pleasing feedback Kevin.
Saved my Game Gear's sound
Got a brand new sound board for my Game Gear after I was unable to salvage the old one that had bad old capacitor leakage corrosion damage.
Shipping was fast and I was up and running louder than ever within the week.
November 23, 2020
Reply from RetroKAI.store
Thanks Raphael, we appreciate that you took the time to give us this wonderful feedback !
Rising to the top of innovation in retro gaming
Retrokai.store has never let me down when it comes to service or quality of their items. They are top-tier in the retro community for their innovative products and approachability on social media. I look forward to more transactions with them Ducky!
November 15, 2020
Reply from RetroKAI.store
Thank you for this super kind review ! Kwak
Product came quickly and as advertised
Product come quickly and as advertised. Can't wait to try out these game gear parts.
Edit: All parts that came worked 100%. Awesome company!
November 4, 2020
Reply from RetroKAI.store
Thank you for your feedback !
I ordered some new soundboard for my…
I ordered some new soundboard for my Game Gear. RetroKai was:
- Flexible. I originally ordered the wrong board - they let me change my order to ones with tantalum caps).
- Delivered quickly. I'm in Australia and it only took 2-3 weeks during COVID. I'm still waiting for other stuff from other sellers in Europe that I ordered ~4 months ago!
- Developed an excellent mod. I'm impressed by the sound quality of my new sound boards and found the mod very easy to install. This is consistent with my past experience when I ordered an LED backlight. Their mods are super clean... really well thought out!
October 31, 2020
Reply from RetroKAI.store
Thanks a lot for your feedback, we really appreciate it !
Fast delivery and great backlight
Even in Corona times the delivery was fast and the backlight Mod they provide for the Game Gear are great.
September 10, 2020
Unprompted review
Reply from RetroKAI.store
Thank you very much for your feedback. We really appreciate.
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