I'm still waiting for support to return my package. I didn't receive a label, only a QR code that I couldn't use for returning.
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See what reviewers are saying
I requested a return through Mud Jeans, which uses Returnista for their return service. I paid for the return shipping label via Returnista, but instead of receiving the label, I got the follow... See more
It was so easy and so intuitive!!! You know, many other services and customer support should be managed by you on such a great way. It was like: “if I had to design a process to create a product retu... See more
I‘m very satisfied with all! Prices, products, very fast delivery. Furthermore there was a technical error on the page where to create the return label and the telephone customer center was immedately... See more
Company details
Written by the company
Te bereiken via support@returnista.nl
Contact info
Koivistokade 76, 1013bb, Amsterdam, Netherlands
- +
- support@returnista.nl
- www.returnista.nl
3.4
Average
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service
March 3, 2022
Unprompted review
Service is outstanding
Service is outstanding
Very happy with the result.
March 3, 2022
Unprompted review
My parcel was send back to me and I…
My parcel was send back to me and I couldn’t figure out why, so I contacted the customer service in the Netherlands and they were very helpful! Direct to the point and helped me solve my problems within seconds. Highly appreciate the quick and kind help!
March 2, 2022
Unprompted review
Super prompt and easy returns service
Super prompt and easy returns service. DHL person came to pick up the package and gave me a label and then he had a label to put on the package. So little to no effort on my part. Great service !
February 25, 2022
Unprompted review
Pick up quick en professional
Pick up quick en professional, exactly as they told us.
February 25, 2022
Unprompted review
Top service
Quick answer to my question how to exchange my reading glasses.
I allready have reading glasses and it is so beautiful !
February 24, 2022
Unprompted review
Quick kind speedy
February 23, 2022
Unprompted review
excellent return and pickup service
February 22, 2022
Unprompted review
Very convenient!
February 21, 2022
Unprompted review
Perfect service
Perfect service, quick and very friendly reply to any question you may have!
February 17, 2022
Unprompted review
Friendly and fast approach
Friendly and fast approach. Beautiful glasses that I sadly had to return because of the wrong glas strength I ordered.
February 16, 2022
Unprompted review
No one showed up
Parcel was supposed to be picked up between 17:30-21:30, but no one showed up. Also didn’t get a message about this apparent cancellation.
February 15, 2022
Unprompted review
Very smooth proces
Very smooth proces. Driver came at indicated time with the label. Done in 2 minutes (1 for requesting the return online and 1 for opening the door and handing over the box)!
February 15, 2022
Unprompted review
Good job and nice
February 14, 2022
Unprompted review
I made a mistake in my glasses
I made a mistake in my glasses: on the strength of sight. I will send them back to you tomorrow by DPD. Thanks
February 14, 2022
Unprompted review
Everything was fine.We could say where…
Everything was fine.We could say where to put the package and it was put exactly where we had said to put it. Then we got a text message that it was delivered.
Exellent service..
February 12, 2022
Unprompted review
Everything perfect.very good and fast…
Everything perfect.very good and fast contact.thanks.Daniel from France.
February 11, 2022
Unprompted review
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