Tom responded to all my questions so quickly and helped resolve my issue right away. He was so lovely and guided me through the process of setting my sim up. My current sim provider takes days t... See more
Company replied
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See what reviewers are saying
They got back to me quickly when my card wasn’t activated and sorted the issue - done in out of office hours too Highly recommend this service and eco friendly too ! Also rated on Which web... See more
Company replied
Thomas was very helpful, especially as it was a Sunday. He pointed me in the direction of a regional e-SIM rather than separate e-SIMs for the 2 countries am visiting. He then showed me how to install... See more
Company replied
Hands down one of the nicest experiences I've had with a mobile network. Thomas from their customer support was lovely, answered my questions on Fair Usage policy when most other networks would get... See more
Company replied
Company details
Written by the company
Rewild Mobile is a mobile network helping fund nature recovery with every SIM. We offer reliable UK Everyday SIMs with unlimited calls and texts, plus Travel SIMs covering 200+ countries worldwide.
Contact info
United Kingdom
- www.rewildmobile.com
4.9
Excellent
151 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Thomas was very helpful and I…
Thomas was very helpful and I thoroughly enjoyed his use of gifs :)
April 21, 2026
Unprompted review
Reply from Rewild Mobile
Hi Rosa,
Thanks for your lovely review. We hope Thomas didn’t go overboard with the GIFs! Thank you for your support, it really does mean a lot.
Anne 🐾
Director
Incredible customer service and incredible network provider
What an incredible network provider and the customer service is second to none, Thomas was so excellent as talking me through the steps to get set up and it was so easy! This company really knows what its doing, putting the planet and clearly their customers first. . .Thomas is a massive asset to the company. So pleased ive made the change. Thank you! So refreshing!
April 17, 2026
Unprompted review
Reply from Rewild Mobile
Hi Liana,
Thanks for your kind review. It’s fantastic to have you with us, and we really appreciate your support.
Anne 🐾
Director
Switched from Three to Rewild today and…
Switched from Three to Rewild today and the whole process was seamless. Thomas on live chat was genuinely brilliant — patient, proactive, and refreshingly honest (he told me upfront the transfer could take 2 minutes or 6 hours, and it was closer to 2!). He walked me through every step of the eSIM setup and made sure everything was working before signing off. Exactly the kind of customer service that's rare these days. Really happy I made the switch.
April 15, 2026
Unprompted review
Reply from Rewild Mobile
Hi Sachin,
Thank you so much for your lovely review. The whole team is really pleased you’re having a great experience, and your support means everything to us.
Anne 🐾
Director
I recently used Rewind and had a…
I recently used Rewind and had a fantastic experience from start to finish. The whole process was smooth, easy to use, and very efficient. It’s definitely the most affordable option I’ve seen on the market, and the quality of service was excellent. I would highly recommend it.
January 28, 2026
Unprompted review
Reply from Rewild Mobile
Hi Suki,
Thanks for such a lovely review. It really means a lot to us, and we’re so pleased to have you with us.
Anne 🐾
Director
Easy to sign up and excellent price
April 11, 2026
Unprompted review
Reply from Rewild Mobile
Hi,
Thanks for the lovely review. We’re glad your experience is off to a great start, and we’ll do everything we can to keep it that way.
Anne 🐾
Director
Helpful Support Staff
Great deal and helpful support staff. Thanks Thomas. :)
April 10, 2026
Unprompted review
Reply from Rewild Mobile
Hi,
Thanks for your positive feedback. We’re really glad to have you with us and that you’re enjoying the experience.
Anne 🐾
Director
he was funny and tried is best to help…
he was funny and tried is best to help me
April 10, 2026
Unprompted review
Reply from Rewild Mobile
Hi Matthew,
Thanks for your lovely review. We’re delighted to have you with us and that you’re having a great experience.
Anne 🐾
Director
Reply from Rewild Mobile
Hi Alex,
Thanks so much for your kind review. It’s fantastic to have you with us, and we really appreciate your support.
Anne 🐾
Director
I've had a lot of trouble with my…
I've had a lot of trouble with my mobile data since moving to rewild. It's been quite frustrating at times, but one thing that's been a positive is how helpful, patient and polite the customer service team have been. I've been chatting with Thomas the last few days and he's always been helpful and has never taken too long to respond. After a lot of back and forth we finally seem to have mobile internet working properly. Let's hope it stays that way.
April 9, 2026
Unprompted review
Reply from Rewild Mobile
Hi,
Thanks for your lovely review. We’re pleased you’re happy with our customer service, and we really value you as a customer. Thank you for your support.
Anne 🐾
Director
I decided to switch to Rewild…
I decided to switch to Rewild as the values they're pushing for are important to me. Sign up was easy, but I had some issues porting my number across (moving from Three to Three can sometimes take a little longer). Thomas stepped in to help, taking ownership of the number transfer and keeping me updated along the way. Everything has now moved over flawlessly and I don't plan on switching again anytime soon. Absolutely do not hesitate to move to Rewild - they 100% deserve the opportunity to shake things up in this space! Again, big shout-out to Thomas for his help! 💚
April 2, 2026
Unprompted review
Reply from Rewild Mobile
Hi Aaron,
Thank you for your lovely feedback. It’s incredibly encouraging to hear that you support what we stand for, and we’re over the moon to have you with us and enjoying the experience.
Anne 🐾
Director
Thanks Thomas!
Really easy and simple set up! Thomas from the team was able to help when it turned out much phone model isn't able to download eSims, and was really friendly and patient! Wonderful to be on a phone plan where I know my money will do some good, and so great mobile coverage!
March 31, 2026
Unprompted review
Reply from Rewild Mobile
Hi Poe,
Thank you for your lovely review. We really appreciate your feedback and are happy to have you as part of the family.
Anne 🐾
Director
I have an unlimited data Sim from Rewind Mobile great price per month and first class customer service.
I have just got an unlimited data sim for my net gear router for my campervan, price PM was super competitive and what can I say about customer service it was first class !!! A big up to Thomas his clear explaining on my call and easy solution solving was exemplary he even followed up 2 weeks later. He is a credit to the organisation and I will 100% consider Rewind for more solutions in the future.
March 29, 2026
Unprompted review
Reply from Rewild Mobile
Hi John,
Wow, what an amazing review. Thank you so much. Feedback like this means everything to us and really gives the team momentum to keep delivering the best possible service.
Anne 🐾
Director
Reply from Rewild Mobile
Hi Sam,
Thank you for your amazing review. Your feedback means a lot to us, and we really appreciate your support.
Anne 🐾
Director
Thomas provided really great customer…
Thomas provided really great customer service, thank you for helping me with the sign-up steps!
March 18, 2026
Unprompted review
Reply from Rewild Mobile
Hi,
Thanks for the great review. We’re so pleased to hear you’re happy with our customer service. Welcome to Rewild!
Anne 🐾
Director
Fantastic customer service, thank you Thomas.
Thomas was my contact for solving the issues I had when connecting the Rewild SIM. The service was impeccable. Excellent communication and solved both major issues I experienced. I am more than happy.
March 10, 2026
Unprompted review
Reply from Rewild Mobile
Hi,
Thank you so much for your review. We’re really pleased to hear that your experience is going well. Your support means everything to us.
Anne 🐾
Director
Super easy to sign up and great deals
Super easy to sign up and excellent deals with amazing signal coverage.
March 12, 2026
Unprompted review
Reply from Rewild Mobile
Hi Ahmed,
Thanks for your lovely review. We’re really glad to hear it was easy to join and that the coverage is fantastic. Thanks for choosing Rewild.
Anne 🐾
Director
Great experience from rewild network…
Great experience from rewild network and from Thomas. I hope my new network keeps up with the great experience.
March 12, 2026
Unprompted review
Reply from Rewild Mobile
Hi Frantz,
Thanks for taking the time to write this review. We’re glad your experience is off to a great start, and we’ll work hard to keep it that way. It’s great to have you.
Anne 🐾
Director
Very attentive and personable customer…
Very attentive and personable customer support. Sorted my query fast and in a genuine human way!
March 4, 2026
Unprompted review
Reply from Rewild Mobile
Hi Zoe,
Thanks so much for the lovely review. We’re over the moon to hear you’re happy with the support from the team. Thanks for choosing Rewild.
Anne 🐾
Director
Great customer service
Great customer service from Thomas when I had an issue getting my mobile data working.
March 2, 2026
Unprompted review
Reply from Rewild Mobile
Hi Ryan,
Thank you so much for the kind review. We’re really glad to have you with us and truly appreciate the support!
Anne 🐾
Director
Highly recommended
Changing over was so easy, the coverage is so much better it's good to invest into a mobile network who cares about something other than money!
February 22, 2026
Unprompted review
Reply from Rewild Mobile
Hi Henry,
Thank you for taking the time to share your experience. Your support means so much to us.
Anne 🐾
Director
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