Rex Gooding Estate Agents & Surveyors Reviews 135

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently had the pleasure of working with Reah at Rex Gooding, and I couldn’t be more satisfied with the experience. From start to finish, Reah was professional, responsive, and incredibl... See more

Rated 5 out of 5 stars

We have just started to rent a property through this company and they have been fantastic throughout, keeping us updated and the place is beautiful. Any issues they are there all the time for you.

Company replied

Rated 5 out of 5 stars

I have been renting a property that is manage by Rex Gooding for 20 years, Excellent service by Despoina in the office, always very helpful and quick to respond. The works that need to be done are car... See more

Rated 5 out of 5 stars

Been dealing with Rex gooding now for 4 and half years renting ! Jackie was always there to help and give advice and friendly . Good experience all round with matience on property too .

Company replied

Company details

  1. Real Estate Agents

Information provided by various external sources

Rex Gooding Estate Agents & Chartered Surveyors is an independent, third generation family-run Agency with property roots dating back to 1937. The Company specialises in the sale, letting and management of residential and commercial properties throughout Nottinghamshire, Leicestershire and Lincolnshire. We also have a dedicated team dealing with commercial property from valuation and development advice through to marketing, rent reviews and lease renewals. We are members of several governing bodies - RICS, ARLA, NAEA and The Property Ombudsman - meaning we follow a strict code of practice and can provide assurance of the highest level of service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

135 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We have just viewed a rental property…

We have just viewed a rental property in Radcliffe on Trent with Esme from the West Bridgford office. Esme was friendly, polite and professional and was able to answer our questions.
Emma was also on hand to guide us through the process with the paperwork and answer any questions we had. As a mature couple with limited knowledge of the rental market this was a great help. Thank you to both.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Property viewing and application 10/10

Viewing a rental property with Esme was great, very professional , wasn't rushed around or made to feel pressured in anyway ,we loved the place and put our application in asap ,Reah was very efficient and processed our information super fast , and a little over 48hrs later we were over the moon to find we had been successful and all paperwork and references done shortly after, no messing about like some other Estate agents I have dealt with in the past, I highly recommend these guys to anyone looking to rent a property. Thanks again Paul and Jodie .

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Went to view a property in West Bridgford and Esme was friendly, very helpful and answered all the questions I had about the property.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt & efficient

As a tenant, Rex Gooding have been great property managers for my 5+ year tenancy. Always prompt and efficient. Thank you!

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Five star service

Thank you to the team and especially James for providing guidance and insight in preparing our property for the rental market. We definitely benefitted from James' thoughtful and professional advice. We would recommend without hesitation.

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

Lauren at the West Bridgford - fantastic!

Lauren at the West Bridgford branch was absolutely outstanding in progressing the purchase of the property we were buying. She communicated with me every step of the way, was thorough, diligent and professional. She showed the upmost care and I honestly could not recommend her more highly.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Agents at West Bridgford

The team at the West Bridgford branch have been outstanding in managing the recent sale of my property. Friendly, courteous and professional, Amanda initially and then Lauren were both brilliant. They communicated with me every step of the way and were always on hand to answer any queries or respond to concerns throughout the process. Each stage of the sale was dealt with efficiently, confidently, so the experience as a whole was made much less stressful than it could have been by knowing my property was in safe and professional hands. Wouldn’t hesitate to recommended and use again in the future. Thank you Rex Gooding West Bridgford 😊

September 21, 2022
Unprompted review
Rated 5 out of 5 stars

Sold our house in West Bridgford

Sold our house in West Bridgford. Superb support and very proactive, working hard to keep a complex sale on track to completion. Good local knowledge, quick to respond to queries and showed excellent empathy throughout the process. Highly recommended.

September 1, 2022
Unprompted review
Rated 1 out of 5 stars

Experience was a disaster

Experience was a disaster

At least in Nottingham, they are LYING!
They are SARCASTIC and AROGANT!

at least Nadia and the other guy from renting are awful

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience - Thank you Alicia!

We were looking for a property and needed somewhere quickly due to starting a new job. When we entered RexGooding to look at a particular property it was no longer available but Alicia sat with us and showed us properties within our price range. She agreed to show us a property that same day. We took the property and since our first interaction, Alicia has been our first point of call if we've had any issues. She has been prompt with sending documents through and made our renting experience so easy when it could have been really stressful!

Really pleased with how everything has been handled. Nothing was too much, all of our queries were answered promptly and we were able to move into our new property without issue or delay.

Thanks again to Alicia for giving us such a great experience!

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

One of the best landlord experiences

I’ve rented from a range of landlords in my time and Rex Gooding have been the best. They were fair with returning deposit, responded to emails in a quick and professional manner. Repairs were made when requested. No complaints.

April 28, 2022
Unprompted review
Rated 1 out of 5 stars

My experience was awful

My experience was awful. I was trying to find a property before relocating from an overseas country. I called the office and arranged three viewings on the same day. I talked to one of my friends who lives approximately 300 miles away from where the properties were located. When I called the office, I asked not once but twice to different staff if a family of four is allowed by the landlord, and the answer was yes. Then, my friend saw the properties and we applied for the property that we liked. Our application was accepted and we were asked to pay the holding deposit. I was going to make an overseas payment but I just wanted to confirm the move-in date and asked if a discount would be possible. However, the staff returned me that the property is not suitable for four people and therefore they canceled the process after they directed me to pay the holding deposit. They even claimed that I didn’t state that we were 4 people in our application, but, I gave all the details in the application form, even for the ages of our kids. After all, when I reproached, they said that there was another application and the landlord decided to go on with that application. It is already difficult to arrange all these renting things from abroad, and this agency made it much more difficult.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Rex Gooding have been amazing ever…

Rex Gooding have been amazing ever since the first contact.
They helped make the moving in process very easy, and have been great with any queries since.
Alicia has been great. Constantly helping whenever required

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Overall experience was very good

Overall experience was very good. All staff are so professional and helpful, especially Alicia (who's in charge with the property we've viewed).

We are so glad, that we are with Rex Gooding applying for this property. The application process was completed quickly, and extremely happy with the outcome.

Excellent Customer Service and impressed with the overall experience

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

All the staff have been extremely…

All the staff have been extremely helpful, very patient and did their upmost to get us in the property as quick as possible.

They understood our situation and did all they could to get things moving.

A special thank you to James who was very efficient throughout the process.

Great service.

August 9, 2021
Unprompted review

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