Rhinox Group Reviews 850

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The Case cx36b ripper tooth fits perfectly, no problems with the install. It works just like I hoped it would, brilliantly. I live on 22 forested acres and I am always messing with downed/dead trees... See more

Company replied

Rated 5 out of 5 stars

Placed another order with Rhinox for a Ripper and a 400mm deep dig trenching bucket for our Bobcat E17.Jethro notified me before ordering that the 2 attachments would be made to order. He also kept m... See more

Rated 5 out of 5 stars

I ordered the narrow trenching bucket for the Kubota K008-3. It needed to be made and although the lead time was 3 weeks the bucket arrived on time. The communication regarding delivery was somewha... See more

Company replied

Rated 5 out of 5 stars

Rang at 12.30 on Monday to order a clay bucket. Was told it had to be manufactured and could take up to 10 days. It was delivered, on the machine and earning it's money by 8.30 on the Friday morning... See more

Company details

  1. Manufacturer

Information provided by various external sources

Rhinox-Group, Xtreme Performance Digging Buckets, Grading Buckets, Excavator Buckets and Telehandler Buckets!


Contact info

4.8

Excellent

TrustScore 5 out of 5

850 reviews

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Rated 5 out of 5 stars

I bought a tilt bucket for my JCB

I bought a tilt bucket for my JCB, absolutely excellent build quality, just as described. it arrived well packaged and on time.

If I need another bucket I will be buying from these guys

Five Stars !!

January 5, 2023
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Reply from Rhinox Group

Thank you Graeme, appreciate your feedback. Did you know that Rhinox gives lifetime guarantee on all the welds? At Rhinox we are very passionate about customer service, so it makes us happy when we hear that our customers are happy with our products and service.
Thank You, Terry.

Rated 5 out of 5 stars

Excellent service speedy delivery on…

Excellent service speedy delivery on items

January 15, 2023
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Reply from Rhinox Group

Thank you Dean, appreciate your feedback. Rhinox also offers a full range of buckets and small attachments. Thank you for your order, look forward to working with you again soon.
Regards, Terry.

Rated 5 out of 5 stars

Quick service to New Zealand

Quick service to New Zealand, although of course things slowed down as soon as it arrived here!!

October 11, 2022
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Reply from Rhinox Group

Thanks Neil. Rhinox is truly a global brand, and thank you for trusting Rhinox with your order. Our vision is to become every operators first choice for buckets, and that's globally. Look forward to helping you again soon.
All the Best, Terry

Rated 5 out of 5 stars

Easy to order

Easy to order, arrived on time

September 14, 2022
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Reply from Rhinox Group

Thank you Jordan, appreciate your feedback. Thank you for trusting Rhinox with your order. Did you know we also stock bolt on blades for all our digging buckets? We look forward to helping you again soon.
Regards, Terry.

Rated 1 out of 5 stars

Absolutely Rubbish Customer Care

Over the last two weeks left telephone and email messages for a call back. Never got contacted.

Finally got someone to answer today 3rd Jan, and what a major disappointment. Asked if I could visit and view buckets and get advice. Answer, no we are to busy putting in a new system.

Well done Rhinox, hope your system works well as your sales technique and service is one of the worst I have ever experienced. I would not touch you now with a barge pole or an excavators bucket.

Will take my money to someone who actually knows how to treat their customers with respect and care.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely the best customer service I…

Absolutely the best customer service I have delt with. Understood exactly what I needed and was looking for. I needed a pin made also for my quick release and it was perfect. I highly recommend them. Do not hesitate to buy from this company. Do be aware of the rime difference, so you will need to call very early in the am to catch them open.

July 1, 2022
Unprompted review
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Reply from Rhinox Group

Thank you for your feedback, and thank you for trusting Rhinox with your order. At Rhinox we put the customer at the heart of what we do, and we value feedback, it helps us improve what we do for our customers. We look forward to helping you again soon.
All the best, Terry.

Rated 5 out of 5 stars

I have just bought my first excavator…

I have just bought my first excavator and was unsure what I needed, after a very helpful phone call things were explained and I was able to order the parts needed.

August 2, 2022
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Reply from Rhinox Group

Thank you for your feedback, Mr Miller. Using a quick hitch saves time, but is also a safer way to operate your machine. As well as Quick Hitches, Rhinox offer buckets, replacement teeth and bolt on blades. Thank you for trusting Rhinox with your order.
Regards, Terry.

Rated 5 out of 5 stars

Already done this

Already done this, they were astounding next day to Devon from Yorkshire.

September 20, 2022
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Reply from Rhinox Group

Thank you Mr Madams, appreciate your feedback. As well as buckets, Rhinox offer replacement Teeth and Bolt on Blades. Look forward to helping you again soon.
All the Best, Terry

Rated 1 out of 5 stars

Kubota u10-3

I bought a kingpin replacement bush and pin set for a kubota u10-3.Had this fitted.First problem the bolt cap was too long wouldn't line up with the threaded bolt holes.Simple fix to cut and re-weld to fit.Explained this to the company who thanked me and said they would check their stock.Ufortunatley there is no grease hole in the main pin this was not identified until fitted.
I asked supplier if it was possibly fitted the wrong way round before major dismantle work etc.The reply I got was "The king pins are not meant to be greasable at this position"A picture of the pin in question was sent clearly showing the grease nipple- I also checked this on the parts diagram from kubota.I asked again for clarification to which "these pins have always been solid pins, ones with holes are typically weaker pins"
Now the next pin in this section is separating and works loose,this had never happened with the original,Now the solid pin is starting to grone-more un nessary down time and part replacement! I'm not wasting any more time pursuing this with the company as from the tone of the replies I'm unlikely to get anywhere.My conclusion is that I will purchase genuine parts in future.
Just thought I'd share my experience before you go possibly making an expensive mistake.

October 15, 2022
Rated 5 out of 5 stars

Ripper Tooth

The Case cx36b ripper tooth fits perfectly, no problems with the install. It works just like I hoped it would, brilliantly. I live on 22 forested acres and I am always messing with downed/dead trees. Previously removing stumps was usually a very difficult project. This ripper makes a tremendous difference. I pulled four stumps (18-24 inch trunk diameter) in less than an hour. Previously, it would have taken me at least a day or two to get these same stumps out. Thanks for delivering a great product at a reasonable price.

November 4, 2022
Unprompted review
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Reply from Rhinox Group

Thanks' Jim, we appreciate your feedback. At Rhinox its our aim to become ever operators first choice for buckets and attachments. If you are ripping, raking, riddling or digging, Rhinox is the choice.
Thank you for trusting Rhinox with your order, we look forward to helping you again soon.
Regards, Terry.

Rated 5 out of 5 stars

Great product great price fast delivery…

Great product great price fast delivery
I bought a bucket for my mini digger similar peice for this new one as the second hand ones are going for
Great company i use them often
Thank you
Reg

October 26, 2022
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Reply from Rhinox Group

Thank you Reg, appreciate your feedback. At Rhinox customer service is at the heart of what we do. Thank you for trusting Rhinox with your order, and look forward to helping you again soon.
All the best, Terry.

Rated 5 out of 5 stars

I was looking for something I did ent…

I was looking for something I did ent understand you were to only ones that ex explained what I would need and would fit my machine

August 18, 2022
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Reply from Rhinox Group

Thank you for your feedback David, always happy to help. Thank you for trusting Rhinox with your order, and look forward to helping you again soon.
Regards, Terry.

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