Ria Money Transfer Reviews 35,729

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 5,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, reliable, and easy to use, making money transfers simple and efficient. Many appreciate the competitive exchange rates and affordable transfer fees, which allow more money to reach the recipient. The user experience is frequently highlighted as positive, with people finding the website easy to navigate and the overall process straightforward. However, some customers also noted issues with payment processing speed, mentioning that deposits could be faster compared to other platforms. A few people experienced difficulties with the transfer process, describing it as cumbersome and time-consuming, sometimes leading to declined transfers or repeated requests for information. There were also occasional complaints about promotional codes not working and unexpected fees, as well as concerns about fluctuating exchange rates during the payment process.

What people talk about most

User experience

People report positive experiences with the user experience. Many customers find the platform easy to use,... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers praise the ease and speed of sending money, with... See more

Service

Consumers find service to be positive. Many customers praise the service for being fast, reliable, and easy... See more

Price

Reviewers mention ambiguous feedback about price. Many customers praise the competitive exchange rates and... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the ease of use and navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, Ria has the best rate there is to offer. I am genuinely happy to have found them. They also do not charge an exorbitant amount in transfer fees with your transaction, like other money transf... See more

Company replied

Rated 5 out of 5 stars

Faster ,easier and very competitive rates. I don't need to go out because I can do it at the convenience of my home through online.

Company replied

Rated 5 out of 5 stars

Sending money simplified I have sent money to Brazil, El Salvador, Guatemala and Mexico. Options to receive the money via digital channels such as bank deposit, PIX, cash pick up from a nearby locat... See more

Company replied


Company details

  1. Money Transfer Service
  2. Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

36K reviews

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Rated 5 out of 5 stars

Fast and easy

May 15, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear you find the app fast and easy to use. Thanks for sharing your thoughts! 😊

Rated 5 out of 5 stars

Quick and simple

May 15, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're glad to hear you find the app quick and simple to use! 😊

Rated 5 out of 5 stars

I have had very good experience with…

I have had very good experience with Ria always, their Customer Service is always friendly and very helpful, and I will not trust any other way to send money than Ria Money Transfer.

May 15, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It's fantastic to hear about your positive experiences and the friendliness of our customer service team; we truly appreciate your trust! 😊

Rated 5 out of 5 stars

The ease in communication and swift…

The ease in communication and swift response when I had a complaint , just like Stallion Stone

May 14, 2026
Unprompted review
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It’s fantastic to know that our quick communication and timely response made a positive impact for you! Thank you for sharing your experience! 😊

Rated 1 out of 5 stars

Very bad service

I used this remittance for the first time and it didn’t end up good. The money is taking too long to reach the recipient and when I contacted their customer service, they gave me unnecessary information and excuses not answering my questions. I then cancelled it they said it will take a while for the refund. I’m hoping they will refund the amount within the given timeframe. Never again using this remittance. Customer service is so bad!!! Very unprofessional!!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy

I have a good trust with the Ria Money Transfer

May 15, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It's fantastic to know that you trust Ria Money Transfer; your feedback truly brightens our day! 😊

Rated 2 out of 5 stars

The transfer fees is high

The transfer fees is high

May 15, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We’re sorry you found the fees high. Transfer costs can vary depending on the amount and payment method. We regularly review our prices to stay competitive and offer value while ensuring a safe, reliable service. For support, please get in touch via help.riamoneytransfer.com.

Rated 1 out of 5 stars

Scam

Hi, its happening again you are getting an offer a good rate exchange and as soon you go to payment, your company changes the rate, this time by far, its a false advertising, witch is a disgrace.

May 15, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thanks for your feedback, and we're sorry for the frustration caused.

Exchange rates can change in real time due to market movements, and the final rate shown before payment is always the rate applied to the transfer. However, we understand your concern about how this is presented and appreciate you raising it. We’ll share your feedback with the relevant team as we continue working to make rates and pricing clearer throughout the process.

If you’d like us to review a specific transfer, please contact us via our Help Centre: help.riamoneytransfer.com.

Rated 5 out of 5 stars

Helpful

Helpful, Professionalism, Knowledge, Efficient, Fast

May 15, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It’s fantastic to know that our team's professionalism and efficiency made such a positive impact on your experience! We truly appreciate your kind words! 😊

Rated 1 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

We're sorry to hear that sending money felt difficult. We want the process to be as simple and straightforward as possible, so we appreciate your feedback and will share it with the relevant team. If you need any help using the service, please contact us via our Help Centre: help.riamoneytransfer.com.

Rated 1 out of 5 stars

Ria needs clearer information about transfer limits

I finally was able to do a transfer after many attempts and repeated incorrect information. I never was told that there are limits on how much I could transfer. After I was finally told there was a limit, I was given the wrong limit (too high), so another failure. This has been my most frustrating experience with any financial institution. Have clearer instructions. Do better.

May 14, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're sorry that this information was unclear and incorrect, and we understand how frustrating this experience must have been. We’ll review how we can improve communication around transfer limits and requirements so we can provide a smoother experience in the future. Thanks for bringing this to our attention.

Rated 4 out of 5 stars

site easier to use.

site easier to use.
aaaaaaaaaaperformance has been reliable in past.

May 15, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It's great to know you find our platform easy to use, and we truly appreciate your kind words about its reliability. 😊

Rated 5 out of 5 stars

Fast and safe

Fast and safe

May 14, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad you appreciate the speed and safety of our service. Your support means a lot to us! 😊

Rated 5 out of 5 stars

Reliability

Reliability, efficiency and convenience.

May 14, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! Thank you for your kind words about our reliability, efficiency, and convenience! We're thrilled to have you with us! 😊

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