Ria Money Transfer Reviews 35,732

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 5,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, reliable, and easy to use, making money transfers simple and efficient. Many appreciate the competitive exchange rates and affordable transfer fees, which allow more money to reach the recipient. The user experience is frequently highlighted as positive, with people finding the website easy to navigate and the overall process straightforward. However, some customers also noted issues with payment processing speed, mentioning that deposits could be faster compared to other platforms. A few people experienced difficulties with the transfer process, describing it as cumbersome and time-consuming, sometimes leading to declined transfers or repeated requests for information. There were also occasional complaints about promotional codes not working and unexpected fees, as well as concerns about fluctuating exchange rates during the payment process.

What people talk about most

User experience

People report positive experiences with the user experience. Many customers find the platform easy to use,... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers praise the ease and speed of sending money, with... See more

Service

Consumers find service to be positive. Many customers praise the service for being fast, reliable, and easy... See more

Price

Reviewers mention ambiguous feedback about price. Many customers praise the competitive exchange rates and... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the ease of use and navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, Ria has the best rate there is to offer. I am genuinely happy to have found them. They also do not charge an exorbitant amount in transfer fees with your transaction, like other money transf... See more

Company replied

Rated 5 out of 5 stars

Faster ,easier and very competitive rates. I don't need to go out because I can do it at the convenience of my home through online.

Company replied

Rated 5 out of 5 stars

Sending money simplified I have sent money to Brazil, El Salvador, Guatemala and Mexico. Options to receive the money via digital channels such as bank deposit, PIX, cash pick up from a nearby locat... See more

Company replied


Company details

  1. Money Transfer Service
  2. Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

36K reviews

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Rated 5 out of 5 stars

Reliability

Reliability, efficiency and convenience.

May 14, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! Thank you for your kind words about our reliability, efficiency, and convenience! We're thrilled to have you with us! 😊

Rated 2 out of 5 stars

Was having problem sending to same…

Was having problem sending to same person with different amount.

May 14, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Sorry you've had issues sending money to someone you've sent to before. Please reach out to us via help.riamoneytransfer.com so that we can check this for you and get it fixed.

Rated 4 out of 5 stars

good

good service

May 14, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We really appreciate your kind words and support! 😊

Rated 3 out of 5 stars

Process was slow and cumbersome

Process was slow and cumbersome. Had to submit information multiple times. Initial attempt was terminated but now reason given except check the help files. The help files are a joke. Had to start over for whatever reason. Money released by my bank but on hold with Ria. Finally received a phone call to verify that transaction. It would have been helpful I was notified about the delay on
line. Probably won't use your services again; the experience was too painful.

May 13, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're very sorry to hear about your experience. We understand how frustrating it must have been to repeatedly submit information, restart the process, and deal with delays without clear updates about what was happening.

The law requires us to review transfers. Sometimes this means that we need to ask for extra information. Unfortunately, the law also prevents us from sharing the exact reason for cancellation, but we appreciate that this is annoying. 

We take on board your comments about the Help Center and opportunities to communicate transfer status clearly online. We'll share these points with the relevant teams.

We're committed to improving your experience, and hope to have the opportunity to earn your trust in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service - great.

May 13, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We’re so glad to hear you had a great experience with our service. Thank you for sharing your thoughts! 😊

Rated 5 out of 5 stars

That is safe

The service is ease to install, safe and secure.
thank you.

May 13, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It's fantastic to hear that you find the service easy to install and secure! We truly appreciate your feedback! 😊

Rated 5 out of 5 stars

great and fast

It is reliable and secure.

May 13, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! Thank you for your fantastic feedback! We're so glad to hear you find the service great, fast, reliable, and secure. Your support truly means a lot to us! 😊

Rated 5 out of 5 stars

Fast

Fast , simple.

May 13, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear you found it fast and simple! 😊

Rated 1 out of 5 stars

This is my first time to send by this…

This is my first time to send by this application but when I trying to use the “CODE” for save my first time money to Mexico, this CODE wasn’t working!!! Showing like doesn’t exist!!!

May 13, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're sorry this is happening - how frustrating. Please reach out to our team via help.riamoneytransfer.com so that we can take a look at why this code isn't working as expected for you.

Rated 5 out of 5 stars

The service is fast

The service is fast, safe and satisfactory.

May 13, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear you find our service fast, safe, and satisfactory. Thank you for your kind words! 😊

Rated 5 out of 5 stars

Ria is so easy to use and the transfer…

Ria is so easy to use and the transfer fee is very affordable allowing more of the money we send to end up with the recipient instead of being swallowed up in fees.

May 13, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! Thanks for sharing your thoughts! We're so glad to hear that you find the app easy to use and love our affordable transfer fees, making it easier for more money to reach your loved ones. 😊

Rated 5 out of 5 stars

The ease of sending money to the…

The ease of sending money to the Philippines.

May 13, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear that you find sending money to the Philippines easy! Your feedback means a lot to us! 😊

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