Ria Money Transfer Reviews 35,744

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 5,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, reliable, and easy to use, making money transfers simple and efficient. Many appreciate the competitive exchange rates and affordable transfer fees, which allow more money to reach the recipient. The user experience is frequently highlighted as positive, with people finding the website easy to navigate and the overall process straightforward. However, some customers also noted issues with payment processing speed, mentioning that deposits could be faster compared to other platforms. A few people experienced difficulties with the transfer process, describing it as cumbersome and time-consuming, sometimes leading to declined transfers or repeated requests for information. There were also occasional complaints about promotional codes not working and unexpected fees, as well as concerns about fluctuating exchange rates during the payment process.

What people talk about most

User experience

People report positive experiences with the user experience. Many customers find the platform easy to use,... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers praise the ease and speed of sending money, with... See more

Service

Consumers find service to be positive. Many customers praise the service for being fast, reliable, and easy... See more

Price

Reviewers mention ambiguous feedback about price. Many customers praise the competitive exchange rates and... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the ease of use and navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, Ria has the best rate there is to offer. I am genuinely happy to have found them. They also do not charge an exorbitant amount in transfer fees with your transaction, like other money transf... See more

Company replied

Rated 5 out of 5 stars

Faster ,easier and very competitive rates. I don't need to go out because I can do it at the convenience of my home through online.

Company replied

Rated 5 out of 5 stars

Sending money simplified I have sent money to Brazil, El Salvador, Guatemala and Mexico. Options to receive the money via digital channels such as bank deposit, PIX, cash pick up from a nearby locat... See more

Company replied


Company details

  1. Money Transfer Service
  2. Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

36K reviews

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Rated 5 out of 5 stars

junior

outstanding service

May 11, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It's fantastic to hear you experienced such excellent service! Thank you for sharing your positive experience with us! 😊

Rated 5 out of 5 stars

GREAT SERVICE, FAST AND EASY

EASY TRANSFER, QUICK

May 11, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear that you found our service fast and easy! Thank you for sharing your experience! 😊

Rated 1 out of 5 stars

Absolutely scammers

The worse company and not just because of the speed of transfer but it’s non existent customer support. Every single transaction requires a week and reconfirming the same details like my name dob and country of birth. Customer services can’t speak or understand English. Your sent from one department to another. When I say my calls are recorded then the cut the phone off. I will be putting on some of the clips that I have recorded on Instagram and TikTok. You can listen and judge for yourself. Complete useless company. Save your self the headache and use a different company.

May 6, 2026
Unprompted review
Ria Money Transfer logo

Reply from Ria Money Transfer

We’re very sorry to hear about your experience. We understand how frustrating and exhausting it must feel to face repeated delays, be asked for the same information multiple times, and feel unsupported when trying to get help.

In some cases, we may need to reconfirm details as part of security and compliance checks, and we'll review how we can improve our communication in this area. Your feedback about the support experience and call handling is something we take seriously and will share with the right team.

If you’re open to it, please contact us via our Help Centre: help.riamoneytransfer.com so we can review your experience further and assist you directly.

Rated 5 out of 5 stars

Very easy and simple to use

Very easy and simple to use. No fuss, No hiccups, just few clicks - transfer complete. Well done. Very pleased.

May 11, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear that you found the app easy and simple to use—your positive feedback truly means a lot to us! 😊

Rated 5 out of 5 stars

My first time trying out the RIA app…

My first time trying out the RIA app and it worked smoothly. The step by step registration and account set up was hassle free

May 11, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear that your first experience with the app was seamless and straightforward. Your satisfaction really motivates us to keep providing a smooth experience for everyone! 😊

Rated 3 out of 5 stars

Secretive but better rates

This took longer than necessary because the system did not specify why it refused to proceed. First, it rejected Mozilla, but it didn't tell me. Then, it took Chrome, but I had to come up with that.

On the other hand, rates are better than Wise's.

May 10, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're sorry you had an issue using Ria due to your browser. We appreciate you taking the extra step of using Chrome, and we're glad this resolved the issue. We'll pass your feedback on, as we want your experience to be as straightforward as possible.

Rated 5 out of 5 stars

Sending money simplified

Sending money simplified
I have sent money to Brazil, El Salvador, Guatemala and Mexico. Options to receive the money via digital channels such as bank deposit, PIX, cash pick up from a nearby location makes it really easy and convenient improving beneficiary's user experience. Great payment options, currency exchange and service fees.

May 10, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It's fantastic to hear that you find sending money so easy and convenient! We truly appreciate your feedback on the different options available and are glad you've had a positive experience. 😊

Rated 5 out of 5 stars

Service

Service. Time to send-receive the money. (fast)

May 10, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear you appreciate our fast service! If you have any other thoughts or need assistance, feel free to reach out. 😊

Rated 5 out of 5 stars

The Best Customer Service for Money…

The Best Customer Service for Money Transfer, very dependable and Wonderful Coordinators.

May 8, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! It’s fantastic to know you’ve had such a positive experience with our customer service and coordinators! Thank you for highlighting their dependability. 😊

Rated 5 out of 5 stars

Trust Easy Fast

Trust Easy Fast

May 10, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! Thanks a bunch for your fantastic feedback! We're so glad to hear you find our service trustworthy and efficient. 😊

Rated 3 out of 5 stars

I send to the same person all the time

I send to the same person all the time. Lately the transaction gets canceled for a reason I don't know but if I use the resend option it goes through

May 10, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're sorry this is happening, Paul. It's understandably frustrating and confusing, and doesn't sound right. Please reach out to us via help.riamoneytransfer.com so that we can take a closer look and work to fix this for you.

Rated 1 out of 5 stars

YOU ARE CHATING CUSTOMERS SHOWING THAT…

YOU ARE CHATING CUSTOMERS SHOWING THAT WE CAN SEND 3000CAD TO INDIA BANK FOR THE PROMO EXCHANGE RATE , THEN YOU ARE SHING ERROR BEFORE CHECKOUT SATYING THAT AMUNT SHOULD BE LESS THATN 1000CAD .. THIS IS COMPLETE CHEATING

May 9, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thanks for your feedback, and we're sorry that you felt we were being misleading here. That wasn't our aim. Please reach out to our team via help.riamoneytransfer.com so that we can review your account and provide support with next steps.

Rated 3 out of 5 stars

This is the 3rd time I am trying this

This is the 3rd time I am trying this. So frustrating. I hope it works this time

May 9, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Sorry to hear you've had to try multiple times - how frustrating. That's definitely not right, and I am sure we can help make your experience smoother. Please reach out via help.riamoneytransfer.com so that our team can support you.

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