Ria Money Transfer Reviews 35,748

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 5,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, reliable, and easy to use, making money transfers simple and efficient. Many appreciate the competitive exchange rates and affordable transfer fees, which allow more money to reach the recipient. The user experience is frequently highlighted as positive, with people finding the website easy to navigate and the overall process straightforward. However, some customers also noted issues with payment processing speed, mentioning that deposits could be faster compared to other platforms. A few people experienced difficulties with the transfer process, describing it as cumbersome and time-consuming, sometimes leading to declined transfers or repeated requests for information. There were also occasional complaints about promotional codes not working and unexpected fees, as well as concerns about fluctuating exchange rates during the payment process.

What people talk about most

User experience

People report positive experiences with the user experience. Many customers find the platform easy to use,... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers praise the ease and speed of sending money, with... See more

Service

Consumers find service to be positive. Many customers praise the service for being fast, reliable, and easy... See more

Price

Reviewers mention ambiguous feedback about price. Many customers praise the competitive exchange rates and... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the ease of use and navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, Ria has the best rate there is to offer. I am genuinely happy to have found them. They also do not charge an exorbitant amount in transfer fees with your transaction, like other money transf... See more

Company replied

Rated 5 out of 5 stars

Faster ,easier and very competitive rates. I don't need to go out because I can do it at the convenience of my home through online.

Company replied

Rated 5 out of 5 stars

Sending money simplified I have sent money to Brazil, El Salvador, Guatemala and Mexico. Options to receive the money via digital channels such as bank deposit, PIX, cash pick up from a nearby locat... See more

Company replied


Company details

  1. Money Transfer Service
  2. Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

36K reviews

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Rated 5 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! Ne jemi shumë të lumtur që ju pëlqeu aplikacioni ynë dhe e gjeni atë të lehtë dhe praktik! Shpresojmë të vazhdoni ta shijoni! 😊

Rated 5 out of 5 stars

Easier than I store

Easier than I store

May 9, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Përshëndetje! Faleminderit për vlerësimin tuaj të shkëlqyer! Kënaqësia juaj na motivon të vazhdojmë përpara. 😊

Rated 5 out of 5 stars

It's great to send money to family

It's great to send money to family, and pay bills using Ria, though I don't like helping family members that much, whenever I do want to chip in, help little bit, Ria is one of those convinient transfer agents to walk into, online and whatever is applicable when need be, I am delighted to use Ria, it's unique and has better options.

May 9, 2026
Rated 5 out of 5 stars

It was fast and the rate was excellent

It was fast and the rate was excellent. Xoom was trying to charge $23.00 for the same exact transaction. Thank you for the savings!

May 9, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear you loved the speed and value of our service! Thank you for sharing your experience with us! 😊

Rated 5 out of 5 stars

Fast & easy!

May 9, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear that you found the experience quick and straightforward! 😊

Rated 5 out of 5 stars

Good and quick

Good and quick

May 9, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so happy to hear that you find our service efficient and quick! Thank you for your kind words! 😊

Rated 5 out of 5 stars

good service

May 9, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so happy to hear that you had a great experience with our service! 😊

Rated 5 out of 5 stars

Professionnel.

Rapide, simple et efficace. Bravo

May 9, 2026
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Reply from Ria Money Transfer

Salut ! C'est super d'entendre que notre service vous a plu et a été efficace ! Merci beaucoup pour votre retour positif. 😊

Rated 1 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

Thanks for your feedback. Exchange rates can vary based on market conditions and your transfer details. We aim to be transparent and competitive, and recommend checking the “recipient receives” amount to see the full impact of rates and fees, and comparing services at the same time for accuracy.

Rated 1 out of 5 stars

One of my worst experiences I've had sending money

I don't usually send money with Ria; I always use Western Union. But I had an emergency, and Western Union was closed, so I had to send my money through Ria, and it's been a nightmare. I've been stuck in the Dominican Republic for a week without any money. I only came to the Dominican Republic for a week to sort something out, and now I'm going to have to go back without doing anything, just because even though I sent the documents they asked for, they haven't released the money. It's the worst experience I've ever had.

May 2, 2026
Unprompted review
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for sharing your experience. We’re very sorry to hear about the difficulties and stress this situation has caused during your trip.

For security and compliance reasons, some transfers may require additional review, even after documents have been submitted. However, we understand how important it is to resolve this as quickly as possible. Please contact our customer care team through our Help Centre at help.riamoneytransfer.com so we can review your case further and assist you directly.

Rated 3 out of 5 stars

It's quick and reached successfully

It's quick and delivered successfully in less than five minutes. But I found the transfer fee expensive comparing to others.

May 9, 2026
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Reply from Ria Money Transfer

Thanks for your feedback! We're really pleased you found the service fast. We regularly review our fees to ensure we're competitive and continue to offer a fast, safe and reliable service. We'll pass your feedback along to the right team so that it can feed into their review.

Rated 5 out of 5 stars

Good service

May 9, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear you had a good experience with our service! Your support truly brightens our day! 😊

Rated 1 out of 5 stars

Terrible service PayID wont work.

Ria services is terrible PayID doesnt work and people has to use creditcards and the banks charges extra for cash advance. How long is going to gtake for RIA to fix this issue??? terrible service

May 9, 2026
Unprompted review
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback. We’re sorry to hear about your experience with PayID and payment methods. We understand how frustrating it can be when a preferred payment option is unavailable.

Please contact our customer care team through our Help Centre at help.riamoneytransfer.com so we can look into this further and provide the latest information and support regarding PayID availability.

Rated 4 out of 5 stars

You sent me a promo code

You sent me a promo code. I applied it in this transaction. Unfortunately, the system declined to take it and replied back saying the promo code doesn't exist. Very sad!

May 8, 2026
Rated 5 out of 5 stars

So simple and prompt

So simple and prompt; a pleasure to use this service for sending funds overseas!

May 8, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so happy to hear that you find our service straightforward and enjoyable for sending money overseas! Your feedback means a lot to us! 😊

Rated 4 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We genuinely appreciate your feedback on the simplicity and speed! Thanks for sharing your thoughts! 😊

Rated 2 out of 5 stars

After Ria's compliance team have…

After Ria's compliance team have reviewed multiple transfer to the same recipient, there should not be a delay in the recipient getting subsequent transfers.

Additionally, I should not have to pay extra, to get my money to the recipient promptly, through the use of my debit card.

May 8, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thanks for your feedback.

To help keep your money safe and comply with the law, we have to review all transfers, even if you’ve sent money to the same recipient before.

While there is a fee for paying by card, there is no additional charge for faster delivery. Card payments are typically the fastest payment method because the funds usually reach us immediately, which means we can often send the money to your recipient more quickly than payments made by bank transfer.

For more support, get in touch with our team via help.riamoneytransfer.com.

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