Richer Sounds - Bath Reviews 

1,547
TrustScore 5 out of 5

4.9

4A York Place, London Road, BA1 6AE Bath, GB


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Rated 5 out of 5 stars

When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... See more

Company replied

Rated 5 out of 5 stars

A brilliant experience from start to finish. There Bath store had stock of the particular TV that we needed. The store manager, Tom, was super-helpful and also honoured the Richer Sounds price-beating... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Tom and Fred at Richer Sounds in Bath. I had problems with a recently purchased DVD player and they ordered and tested a replacement, ready for collection, all within 48hrs,

Company replied

Rated 5 out of 5 stars

My son and I visited the store after doing a bit of online research. Although our choices of HiFi separates we’re not in stock in the store, Tom gave us some great expert advice and steered us towards... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 4A York Place, London Road, BA1 6AE, Bath, United Kingdom

  • 0333 900 0088

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,547)

25,159 reviews in the last 12 months

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Rated 5 out of 5 stars

Our First TV for 5 years

Our First TV for 5 years. I was looking for something that was not ridiculously expensive but provided a decent picture. There was only one place to go and that was Richer Sounds.

I found the perfect TV, at a reasonable price and am now ready for the new Star Trek series: Star Trek Starfleet Academy.

The process for purchasing was simple and help in the store when I click and collected it was excellent.

Very pleased with the purchase and where I purchased from.

December 18, 2025
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Reply from Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Very pleased customer Thank you

having sent. Previously owned equipment for repair, which was unable to be repaired.
Advice given by sales staff was very good. No pressure to buy,
Advice was given & explained, Staff were very good all information was passed to me, my choices explained clearly.
Delivery was only few days all extra guaranties explained and I thought reasonable.
Please thank your staff for very good service

December 13, 2025
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Reply from Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Really friendly and helpful staff

Really friendly and helpful staff. Hayden was a font of knowledge and helped us to choose the right stereo for our home.

December 11, 2025
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Reply from Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 4 out of 5 stars

Sean served me very well indeed.

Sean served me very well indeed. I wanted to swap one product for another and he arranged it without demur. He was courteous and efficient at all times. He is a credit to himself and Richer Sounds...!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

The sales person was very knowledgeable and experienced on the questions that I asked him, very professional and well worth buying at Richer Sounds

December 7, 2025
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Reply from Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

I've used Richer Sounds for years

I've used Richer Sounds for years, due to their consistent good prices and great customer service.
I rang to confirm they had stock and the item was ready to go when I arrived.

December 5, 2025
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Reply from Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Great Company

Helpful, polite, informative and good value for money. Would definitely recommend Richer Sounds!

December 3, 2025
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Reply from Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Excellent customer service

Customer service from the Bath shop exceeded my expectations. Knowledgeable staff gave helpful and reliable advice guiding me through my choice of HiFi equipment.

December 3, 2025
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Reply from Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Easy to find what we wanted on the…

Easy to find what we wanted on the website, good value anyway but then in the sale. Arrived when they said it was going to and packaged really well.

November 30, 2025
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Reply from Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Good advice

Good advice, prepared to demonstrate my requirements on preferred product.

November 28, 2025
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Reply from Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

good

good job ...

November 28, 2025
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Reply from Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Always easy to shop at Richer sound…

Always easy to shop at Richer sound either on line or in store. Bath store is not not that big but that's just a refection on thinking how much better they could do with more space. Staff are helpful and 'interested'. Parking is ok for size of store although Bath is a nightmare to navigate in a vehicle. Pricing generally competitive.

November 28, 2025
Rated 5 out of 5 stars

Exceptional Service From Richer Sounds

Easy purchasing experience on line and a very quick delivery well ahead of expected date by DPD. I have purchased many items from you in the past in fact a whole HiFi and television set up and have always had exceptional service would highly recommend Richer Sounds.

November 28, 2025
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Reply from Richer Sounds - Bath

Thank you for your 5 star review!

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