I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... See more
Company replied
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Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... See more
Company replied
This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... See more
Company replied
As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... See more
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
4A York Place, London Road, BA1 6AE, Bath, United Kingdom
- 0333 900 0088
4.9
Excellent
2K reviews
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Good choice of equipment at reasonable prices…
Good choice of equipment at reasonable prices. It was easy to order and pay online and good communication once my orders had been placed.
When collecting from the Bath store, the member of staff, Hayden, I think, was friendly and efficient.
Good all-round service. I would recommend Richer Sounds, Bath.
November 7, 2025
Reply from Richer Sounds - Bath
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Fair price,knowledgeable staff
Fair price,knowledgeable staff. Excellent installation team
November 5, 2025
Reply from Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
very enjoyable and informative
November 2, 2025
Reply from Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service and helpful staff
Great service and helpful staff, a pleasure to deal with.
November 2, 2025
Reply from Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Fantastic helpful knowledgeable and…
Fantastic helpful knowledgeable and friendly service from all Staaff at Richer Sounds Bath
October 11, 2025
Reply from Richer Sounds - Bath
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Helpful knowledgeable staff
Helpful knowledgeable staff. Enabled me to make the right choice based on sound, room, aesthetic, and price.
November 3, 2025
Reply from Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
I wasn't sure about my choice of audio…
I wasn't sure about my choice of audio equipment at first but their staff is very helpful and knowledgeable, shared insights on my choices and made some recommendations. I received my new audio system in a few days and I've enjoyed it since.
November 1, 2025
Reply from Richer Sounds - Bath
Thank you for your wonderful feedback
Very knowledgeable and professional…
Very knowledgeable and professional service and advice
November 1, 2025
Reply from Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Once again I have used this company…
Once again I have used this company because of their knowledge, integrity and customer service
November 1, 2025
Reply from Richer Sounds - Bath
Thank you for your wonderful feedback
knowledgeable friendly staff
knowledgeable friendly staff, very happy with purchased turntable and wireless speaker
October 30, 2025
Reply from Richer Sounds - Bath
Thanks for your 5 star review, we look forward to seeing you again next time
Great service
Great service, answered all my questions and offered constructive advice. Not pushy either.
Equipment arrived promptly.
October 29, 2025
Reply from Richer Sounds - Bath
Thank you for your 5 star review!
Friendly helpful staff
Friendly helpful staff, offering sensible trustworthy advice.
October 28, 2025
Reply from Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Balanced, unbiased advice and great value.
Excellent help from Hayden on my initial visit looking to upgrade my 15 year old Panasonic plasma, and most of the other stuff plugged into it. He provided a great overview of what was available and made some good suggestions. I left with three quotes being sent to me for consideration. No hard sell here, just good advice. Having made some decisions I returned a couple of weeks later and confirmed my shopping list with Fred who was also a great help. Delivery was as promised and using the recommended installer I now have a brilliant wall mounted Samsung QE65s95f and Hwq800f soundbar. currently rewatching all of my favourite movies, they look and sound brilliant. A big thanks to the RS team, highly recommended.
September 28, 2025
Unprompted review
Reply from Richer Sounds - Bath
Thanks for your feedback, great to read you were happy with our service.
Easy ordering process
Easy ordering process. Kept updated on the delivery time. Easy collection from store with very helpful staff who offered to try the tv before we left the store.
October 28, 2025
Reply from Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Great customer service.
Great customer service
What a great product.
The customer care is very good and after-sales care is excellent.
October 24, 2025
Reply from Richer Sounds - Bath
Thank you for your wonderful feedback
Reply from Richer Sounds - Bath
Thank you for your 5 star review, it’s lovely to read your comments.
Great service.
Great service.Hayden was friendly and very helpful. Just what I needed as I know little about sound systems.
October 25, 2025
Reply from Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The Best Shop in Town
Brilliant shop in Bath with knowledgeable and helpful staff. I always go to Richer Sounds for everything Hifi.
October 24, 2025
Reply from Richer Sounds - Bath
Thank you for your wonderful feedback
Great experience all round thanks.
October 22, 2025
Reply from Richer Sounds - Bath
Thanks for your feedback, great to read you were happy with our service.
Good advice and knowledge on the…
Good advice and knowledge on the ‘phone. Item collected from cheerful staff without delay. Brilliant.
October 20, 2025
Reply from Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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