As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at in incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... See more
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The price was right, the tv quality picture and sound great and the small 48 in screen size suits our viewing situation perfectly. Exceptional staff at sales team , friendly and efficient .
Company replied
I always use Richer Sounds for my electrical entertainment items because I have such great service. The staff are helpful and patient even though I have, thanks to my technological inadequacy, had to... See more
Company replied
Richer Sounds Bath, pull it out of the bag again. Although all communications were via email, Tom could not have provided a more friendly, professional and informed service, which went above and beyon... See more
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
4A York Place, London Road, BA1 6AE, Bath, United Kingdom
- 0333 900 0088
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Great As Always
As always, friendly, helpful, knowledgeable staff.
Bought a Samsung Soundbar at in incredible price and also some rear speaker stands - open box, so saved myself a few pennies.
Very happy and would continue to recommend.
Manager Fred served me. Nice chap.
Great advice and service
Great advice and service. Just some confusion about delivery which went to shop not our house.
May use AI-assist with repliesRead more
Fantastic advice
Fantastic advice, great after sales service as ever. I’d never buy a TV anywhere else tbh. Thanks you again to the Bath crew 🙏

Reply from Richer Sounds - Bath
Recently ordered the wrong product but…
Recently ordered the wrong product but after a telephone call to Store, they managed to cancel it and reordered the correct one for my needs.

Reply from Richer Sounds - Bath
Been so helpful from the start and give…
Been so helpful from the start and give me all the questions I needed to know

Reply from Richer Sounds - Bath
Soooo helpful
The guys in the Bath store are very polite and real experts. I had a problem setting up my new Onkyo amplifier. A phone call got me on the right track.

Reply from Richer Sounds - Bath
Friendly staff
Friendly staff, advice was helpful and honest. Really pleased with my purchase.

Reply from Richer Sounds - Bath
The staff in the Bath branch were very…
The staff in the Bath branch were very knowledgeable, helpful and their approach was utterly professional.
They answered all my questions with patience and it was just a pleasure to deal with them.
Thoroughly recommended.

Reply from Richer Sounds - Bath
Great service from Richer Sounds
The agent I spoke to was very helpful and the items were speedily dispatched.They are exactly what I needed. Also good value for money.

Reply from Richer Sounds - Bath
Excellent Service
I always use Richer Sounds for my electrical entertainment items because I have such great service. The staff are helpful and patient even though I have, thanks to my technological inadequacy, had to call them several times when setting up equipment. They also have plenty of choice and good, competitive prices.

Reply from Richer Sounds - Bath
Sean was so helpful throughout our…
Sean was so helpful throughout our visit. He clearly really knows his stuff and gave us great advice on what to buy. Follow up has also been first class. Highly recommend Richer Sounds and Sean (although the whole team there seemed on the ball also).

Reply from Richer Sounds - Bath
A real buying experience
The price was right, the tv quality picture and sound great and the small 48 in screen size suits our viewing situation perfectly. Exceptional staff at sales team , friendly and efficient .

Reply from Richer Sounds - Bath
Great service
Hayden took the time to listen to what we wanted and answered all the questions we had.
The TV was ready when he said it would be & collection was very straight forward.
Thanks

Reply from Richer Sounds - Bath
Excellent customer service
Excellent customer service, friendly, knowledgeable staff. Not pushy, want you to have the system that fits your needs.

Reply from Richer Sounds - Bath
Great website and v knowledgeable sales staff.
Great website, easy to use, always has enticing offers, knowledgeable salespeople in store.

Reply from Richer Sounds - Bath
Helpfull friendly staff,less costly…
Helpfull friendly staff,less costly refurbished option offered rather than pushing full price item.

Reply from Richer Sounds - Bath
Speedy delivery and good tracking…
Speedy delivery and good tracking comms. Easy pick-up - and got the product i was after

Reply from Richer Sounds - Bath
Very helpful and knowledgable staff
Very helpful and knowledgable staff. I found what I exactly needed and wasn't persuaded to buy something else just because it was more expensive.

Reply from Richer Sounds - Bath
Richer Sounds Bath, you don't have to visit to receive superb service.
Richer Sounds Bath, pull it out of the bag again. Although all communications were via email, Tom could not have provided a more friendly, professional and informed service, which went above and beyond and exceeded my expectations. Every interaction I have had with the Bath store has been first class, great service, great prices, with a 6 year warranty, what's not to like?

Reply from Richer Sounds - Bath
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