Richer Sounds - Cambridge Reviews 

The staff at the store Cambs so helpfull and dealt with my inquiry every well and good delivery, the guy who help with order was Paul

Olivia was great - really informative and knowledgeable. She really helped us make a decision.

was going to order online,but there was an issue with internet being down.spoke to paul at cambridge branch over the phone regarding a turntable purchase.
all i can say is what a great guy for advising me on the different options available in my price range.not pushy,just great advice given.so i had a think over night with all info given.phoned back next morning an ordered a different turntable to my original choice.great advice given from cambridge store and delivered next day.
thank you richer sounds for great service

Great service, great advice, great prices - nobody beats Richer Sounds for hifi, tv and associated products.

Competitive prices, excellent service, prompt delivery 👌

As always - great advice, service and prices. Tom was most helpful.

Had an amazing experience at Richer Sounds in Cambridge. Just walked in from the street on a Sunday enquiring about a Samsung TV and Samsung Soundbar. Bradley was very friendly and knowledgeable and quickly set up the soundbar system in the demo room for us to try and experience. (We were not booked in) We were blown away by the product and straight away ordered the TV and Soundbar combo which was on a fantastic Black Friday deal. Delivery was prompt, communication was fantastic. Overall a brilliant experience and we are very happy with our purchase!

Excellent service. Very helpful staff guided me through my options when I was looking for a small smart tv in white.

When my Rotel cd player failed I was pleased to be told it was covered by the 6year warranty. I was offered a credit note for the full purchase price, from almost five years ago. The replacement model, a Marantz, was currently on offer for slightly less,so I have been able to have a new player, with a credit note for the balance. It was ordered yesterday and arrived today. Paul, in the Cambridge store, was unfailingly helpful throughout the process of taking the Rotel in for repair to receiving the new one. If only all customer service was as good the World would be a happier place. Thank you Paul and Richer Sounds.

I asked for recommendations for a turntable to match the system I bought from Richer Sounds 9 months ago. Paul came back with an ex-display Cambridge Audio Alva TT V2. Which was excellent value for the high spec. We arranged to visit for a demo and they setup the same system that we already had. It was a brilliant match so we didn't even try anything else and came away with an excellent turntable.

Big thanks to the staff at Richer Sounds in Cambridge. I was able to spend some good time testing speakers in the demo room and have now purchased exactly what I wanted to replace my old system. Really great advice, very helpful and fast delivery

superb service and the staff could not be more helpful

Excellent advice from knowledgeable staff.
Talked me through various options and pros and cons.
Would highly recommend

My go to company overall. I purchased an AV receiver, speakers and CD player. I wasn’t in a position to purchase that day but a week or so later did. No pressure was applied during the sales process either in store or over the phone. I purchased over the phone having visited the store. I would normally return to the branch apologies but it was a pain to travel to. I have been told my items will arrive next day.
Looking forward to receiving my items.

Many thanks

Ordering from Orkney is awkward at the best of times, but Richer Sounds (Cambridge) were very helpful, and phoned back when they said they would. Package arrived and well packed.
Taga harmony 800 amp nice bit of kit.

Well helpful response when ordering by telephone, despite not having my first choice.

We had good and helpful advice and very good service.

Your local manager stands out, head and shoulders, above the competition! She is a mine of useful information, and goes out of her way to explain why she is recommending one product rather than another.

As usual with Richer Sounds was given good impartial advice and Item was dispatched quickly.

Really good help with information to install my headphones. I couldn’t have got them working without it. Thanks Paul.