I wanted to hear a few speakers before deciding which to choose. The Fulham Rd branch staff were all very helpful & Alistair spent a great deal of time making sure I made an informed choice before le... See more
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Usual fabulous friendly service, super price, extra discount for signing up as a member or some such online. Guys in the Chelsea store loaded tv into kerbside car for me. Been using Richer Sounds for... See more
Company replied
My loudspeaker purchase arrived only yesterday so still assessing them but sofar they are sounding great and a big improvement on my old speakers. I would particularly like to thank Alistair of the t... See more
Company replied
Richer Sounds online would not accept my payment. It declined two separate cards. I phoned customer services and the guy who answered was VERY helpful. I eventually paid by bank transfer.
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
258 Fulham Road, SW10 9EL, London, United Kingdom
- 0333 900 0027
4.9
Excellent
973 reviews
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Reply from Richer Sounds - Chelsea
Thank you for your 5 star review, it’s lovely to read your comments.
Reply from Richer Sounds - Chelsea
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Chelsea
Thanks for your feedback, great to read you were happy with our service.
Your staff and their helpful expert…
Your staff and their helpful expert advice was much appreciated
August 8, 2026
Reply from Richer Sounds - Chelsea
Thanks for your great feedback and for supporting local business.
Very helpful
The staff at the store were very helpful. Harvey was my main point of contact and has been extremely forthcoming in dealing with my queries.
This store is highly recommended.
August 14, 2026
Unprompted review
Reply from Richer Sounds - Chelsea
Thank you for your 5 star review, it’s lovely to read your comments.
I wanted to hear a few speakers before…
I wanted to hear a few speakers before deciding which to choose. The Fulham Rd branch staff were all very helpful & Alistair spent a great deal of time making sure I made an informed choice before leaving happy with my purchase. 5/5, would recommend
August 7, 2026
Reply from Richer Sounds - Chelsea
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Wonderful experience
Wonderful experience! Everyone super helpful and patient!
Highly recommend!
August 6, 2026
Reply from Richer Sounds - Chelsea
Thank you for your 5 star review!
Richer Sounds online would not accept…
Richer Sounds online would not accept my payment. It declined two separate cards. I phoned customer services and the guy who answered was VERY helpful. I eventually paid by bank transfer.
August 4, 2026
Reply from Richer Sounds - Chelsea
Thanks for your feedback, great to read you were happy with our service.
Excellent all round service
August 4, 2026
Reply from Richer Sounds - Chelsea
Thanks for your 5 star review, we look forward to seeing you again next time
Very helpful advisor in your Fulham Rd…
Very helpful advisor in your Fulham Rd store. Excellent installer.
Only downside is that LG does not support U.
July 31, 2026
Reply from Richer Sounds - Chelsea
Thanks for your feedback, great to read you were happy with our service.
Happy Customer
My loudspeaker purchase arrived only yesterday so still assessing them but sofar they are sounding great and a big improvement on my old speakers. I would particularly like to thank Alistair of the telesales team who managed to obtain this set of speakers in super quick time and get them delivered to my home in just over 24 hours. I’m most impressed, thanks.
July 28, 2026
Reply from Richer Sounds - Chelsea
Thanks for your feedback, great to read you were happy with our service.
Usual fabulous friendly service
Usual fabulous friendly service, super price, extra discount for signing up as a member or some such online. Guys in the Chelsea store loaded tv into kerbside car for me. Been using Richer Sounds for years, so glad they still rock.
July 25, 2026
Reply from Richer Sounds - Chelsea
Thanks for your 5 star review, we look forward to seeing you again next time
It's so easy buying an item from Richer Sounds using their Tele - Sales.
I bought a hi-fi stand, to replace a smaller one. The whole process was a breeze from paying for it right the way through to next day delivery. I was kept informed throughout from when it had been sent, right the way through to the time frame it would arrive.
July 23, 2026
Reply from Richer Sounds - Chelsea
Thanks for your feedback, great to read you were happy with our service.
What an amazing experience
What an amazing experience. So nice to meet a really helpful and friendly member of the team. And the product was perfect too. Thank you.
July 20, 2026
Reply from Richer Sounds - Chelsea
Thanks for your kind review, we look forward to your next visit.
Joshua, Ed and the team at Chelsea are brilliant!
Joshua and Ed at Richer Sounds in Chelsea are brilliant! Can't thank them enough for sorting out my TV requirements.
July 15, 2026
Reply from Richer Sounds - Chelsea
Thanks for your kind review, we look forward to your next visit.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. If they don't know they say so and find a colleague to help.
I would not dream of going anywhere else.
Plus prices are competitive too!!
July 14, 2026
Reply from Richer Sounds - Chelsea
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Allways great service
Employee responded quickly to my email and went over and above on my request. Item was safely delivered within short timescales.
July 14, 2026
Reply from Richer Sounds - Chelsea
Thank you for your 5 star review!
Very easy ordering with a knowledgeable…
Very easy ordering with a knowledgeable sales person
July 11, 2026
Reply from Richer Sounds - Chelsea
Thank you for your 5 star review, it’s lovely to read your comments.
In depth advice from Liv combined with…
In depth advice from Liv combined with a prompt response to all my queries and competitive pricing ensured a great experience.
July 8, 2026
Reply from Richer Sounds - Chelsea
Thank you for your 5 star review, it’s lovely to read your comments.
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