Richer Sounds - Chelsea Reviews 

Friendly and helpful

Very helpful member of staff ! Television delivered very quickly. All went very well. Very helpful person set it all up for us.

Super helpful, clear and friendly, immediately realised what I needed. When I didn’t call in for the plugs yesterday as expected Josh had them ready and waiting for me today.

Really friendly and helpful staff at Chelsea, Top marks

Everyone I spoke to was polite and helpful. My television was 5 years old and they were unable to repair it, I had a 6 year guarantee so they gave me money off a new television. I was kept up to date with the delivery date and time.

Was going to buy a turntable that had great reviews over all major platforms. But I wanted to hear before buying, chap set up another turntable to compare and to be honest his choice was much better than my choice when listening to both turntables and I was grateful for his expert advice,so the point being listen before buying instead of taking views of major platforms

Friendly staff made with good knowledge of what i required made my purchase easy

The teams overall support at the store was incredible. The new manager was very helpful and they price match another offer from a competitor and setup a demo without a prior appointment. But the most important part was the service of the team. They even delivered my speakers personally the next morning is I could get them faster. I’d shop at this location again.

Friendly, professional and helpful service. Very good deal on amp.

Helpful, pleasant staff as always at Richer Sounds. Served by the ever polite and friendly Darren, I had the same positive experience I have always had shopping there.

On a previous visit the staff were very patient in demonstrating a number of different speakers for me. When I eventually returned to make a purchase they offered me a good deal.

Happy to support a company that offers good service and has physical shops.

The staff at richer sounds Chelsea were super friendly and helpful.
I wanted to take my music listening up a level and didn’t think I was utilising my new headphones to their potential through my iPhone .
I was interested in the astell and kern sr35. As I’ve never owned a dpa player before so was unsure how much of an improvement it would be.
I needn’t have worried. I can’t stop listening to music now and it’s making me listening to different genres now . Anything where the player makes me hear things in more detail and clarity. I did ask when buying it if I would notice a difference. When they said yes I was still a bit dubious . True to their advice. What I hear now is just better in every way.
Richer sounds always have a superior service. They just seem to care more and are interested in making sure your satisfied.

Knowledgable and friendly staff, great products.

Richer Sounds provided the best customer service that I’ve had in a very long time!

Great price, great service and superb price on an open box tv with 6 year RS warranty. Thanks Josh for all your help.

Excellent communication re delivery and very friendly.