Richer Sounds - Croydon Reviews 1,343

I bought a TV which developed a fault, so it was returned to Croydon branch for testing. It was returned to manufacturer and I received replacement within 24hrs. Sadly this too had the same problem and constantly needed digital channels re tuning, so was returned for a full refund. Richer Sounds team could not have been more helpful and supportive. Thank you.

Excellent service,fast shipping, packaged well.

Communication is top notch easy transaction. Fast delivery.

Everything went very well, from placing my order to the delivery, great, many thanks!

Your sales person Richard was extremely helpful and knowledgeable

Great experience in Croydon branch. Helped me find what I wanted and best price. Would highly recommend

Kieran was knowledgeable about the product and we discussed the various options. After purchase there was an issue with the delivery date and Kieran arranged for the delivery to be made to the store. He then hand delivered to my address at a pre arranged time.
Very happy with the service and special thanks to Kieran.

Quick efficient service polite & helpful
Fast secure delivery to the shop quick n easy to collect

I was lucky enough to be able to pre order a Manhattan Aero box to use with my TV without an aerial connection.The box was delivered by DPD sooner than I expected and was given advance notice of my 1Hr slot.
Setting up the device was straightforward and relatively simple, the only additional setup required was registration with various apps before I could use them.
The device performed well and I am happy with my purchase and would recommend Richer Sounds service.

Having decided on a new television that was due in store in a matter of days, I placed an advanced order courtesy of the sales team. Telephone was answered swiftly, all details recorded and within 2 minutes, my order was complete. Soon after, I received confirmation from the delivery team my order had been received. My television arrived yesterday, driver Flynn was very polite and helpful. The process from start to finish has been smooth and seamless. I've been a Richer Sounds customer in excess of 25 years. Not one problem, ever, you guys get it right every time. An astonishing business employing very knowledegable staff.

For me it’s important to shop locally as Richer sounds employs local people and it drives our economy
They did a great job and always try to be helpful they also price matched so I got a great deal too,

I ordered online and collected in store. The process was really easy and the communication excellent.
The team in the shop were brilliant too - informative and answered questions.

Had no issues, purchase and delivery great my local branch very freindly and dont hassle you. HIGHLY RECCOMENDED.

Dominic went out of his way to ensure my order was delivered promptly
Service in Croydon shop was excellent -knowledgeable without being geeky

Richer sounds always give great advice. Price match so why go anywhere else.
Aftercare is always brilliant..

Very pleasant people on the phone, was delivered next day and was packed well and worked well.Definitely use them again

The perfect blend of high tech products with human support. After sales support was incredible. One of the best businesses Ive come across. Go for the home theatre! You won't regret it.

Very helpful, friendly, non-pressurised, sales assistance.

Have always gone to richer sounds for good prices and friendly knowledgeable staff