Richer Sounds - Croydon Reviews 1,352

Great store service, everything was in perfect order, very quickly and reliably. I recommend it.

A good range of TVs and excellent advice and service. Martin was able to help us choose the right TV for us

Great customer service, advices
Amazing products

The salesman was packed with knowledge and useful tips, I felt very at easy without him being to pushey.

Very informative, no nonsense service.
Everything went as planned.

I have always received excellent service from Richer Sound and great prices so i was keen to buy my new TV and soundbar from them. Called the local store number via the internet and placed my order. TV and soundbar delivered free of charge in two days. Price was very competitive. Highly recommend this company.

Well, it's NEVER GOOD to replace a pair of Bowers & Wilkins Px8 (they somehow fell out of car [no, I wasn't driving]. Clearly, replacing them was impossible for me - something cheaper had to suffice! I bought a pair of N9 by AKG. They're okay, but not as good as the Px8's. Beggars can't be choosers, they say..........
but RICHER SOUNDS are A one in my book!

We started looking for a new TV in the Bromley branch. Good service from Paul but the branch just isn’t big enough to demonstrate our particular interest in the quality of sound. Went to Croydon branch and was served by their manager, Richard. Very knowledgeable, able to answer all our questions and to show us different sound quality of various models.

Answered telephone enquiry promptly.
Good price for item I wanted.
Ready for collection next day as required.
Helpful manager and .staff

Just old fashioned service

Very helpful and informative staff, they kept me updated with the delivery time. Happy with the LG tv and service experience.

Very polite, excellent knowledge of products and easy to get on with!

Continuation of an excellent relationship with “Richer Sounds” that began with a purchase from their original shop on London Bridge. Always recommend them to family and friends and a special shout-out to Richard, at Croydon Branch, for his assistance and understanding; along with everyone I dealt with on their helpline. Their six-year guarantee is a big bonu …

Good products at reasonable prices.....there was quite a delay on the delivery, but not the fault of Richer Sounds....purely a manufacturer supply issue.
I was in no hurry, so it didn't affect me.
Always find the staff if I call the shop or go in (Croydon mostly) to be helpful and pleasant.

Excellent service great staff highly reccrecc

We visited the Croydon branch to listen to some speakers that Paul had kindly brought in for us to hear. Not only were we given time to play different tracks which Paul streamed for us but we could also discuss our impressions without pressure or sales-talk. We commend the branch and their staff for their personalized service.

Efficient service via email. Knowledgeable and gave me the best options for my specifications

Genuinely nothing negative to say. 10/10 customer service as always.

Only one note, I spoke to someone on the phone before the shop opened and asked if they had a pair of headphones I was after in stock anywhere. They said they had a display model on the shop floor at the Croydon store. They didn’t have the pair I was after in (I should have phoned ahead to double check). Ended up leaving with a different set which I love and use constantly, so I’m actually very happy I didn’t phone ahead or I probably wouldn’t have come in. Not complaining at all, but maybe double check the stock you’ve got listed on your internal system because I’m sure there are some Karen’s out there who would have kicked off!

As always Richer Sounds continue to impress me with their knowledge, friendly staff and quality products. Big up!

Paul was so helpful and helped us understand what was the best product for our requirements. Paul was very knowledgeable and not pushy like other salesman we have experienced, this is why we always go back to Richer Sounds.

I had an excellent experience with Richer Sounds Croydon. The sales team was extremely responsive, answering all of my queries immediately and providing clear guidance throughout. The transaction was processed quickly and smoothly, making the whole experience effortless. I would highly recommend Richer Sounds Croydon to anyone looking for great service and professionalism.