Simon our salesperson was very informative about the item and showed all the features with great patience. He also advised of a deal that was available. He did not pressure in any way. The product ( A... See more
Company replied
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Simon our salesperson was very informative about the item and showed all the features with great patience. He also advised of a deal that was available. He did not pressure in any way. The product ( A... See more
Company replied
Helpful and knowledgeable member of staff. Good to talk to someone rather than only looking on internet. The option of collecting from shop or a free delivery useful ( chose collection). Out of sto... See more
Company replied
Long term customer and richer sounds continue not to disappoint and live up to my high expectations Great prices , great service and (In the past ) great customer service No bullshit just a goo... See more
Company replied
I contacted Richer sounds in Glasgow and spoke to Jordan with regards to getting demo of Wharfedale EVO 5.4 speakers. I had watched many you tube reviews and I felt I needed to hear for myself. Delive... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, United Kingdom
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Excellent customer service. Very helpful assistant when calling Glasgow shop I think his name was Steven. Delivered quickly to us even though we are regarded as a remote address.

Reply from Richer Sounds - Glasgow
Helpful and straightforward advice. A good price and easy collection despite tricky doorstep parking.

Reply from Richer Sounds - Glasgow
I visited the Glasgow shop to buy a new stereo system (turntable ,amp, CD player and speakers).
I was assisted by Alan. I explained the type of stereo I wanted and what I was able to spend.
Alan was very knowledgeable and spent the time to explain the attributes of each component. This was very helpful and allowed me to purchase a system that I wanted. Delivery was arranged and since setting up and using the stereo, this has proved to a great upgrade on my previous set up. Great service.

Reply from Richer Sounds - Glasgow
Great wee record player
Bought as a gift
Recipient delighted with it
Great service provided
Lovely staff

Reply from Richer Sounds - Glasgow
Good deal on the tv with a sound system.
Couldn't get the sales person to tell me the differences between 2 models by the same manufacturer. Kept saying the processor wad the difference and wouldn't expand with a simple explanation of picture or TV capability. Good job I'd researched before going into the store.
Was told delivery and installation 2 days later. Howe er that was only delivery to the store. Communication poor regarding delivery date to home and installation as kept getting notified of the delivery information to the store and the store couldn't help as the sales person was off. Sorted once he returned.
Installer did a good job but spent an hour setting up the sound system as didn't realise the speakers were connected with a wire.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
The staff at the Glasgow branch store were great!
Charlie assisted me on both my visits to the store. I bought one item in my first visit, but discovered it was unsuitable for the purposes I intended. On my return, I was assisted with a return to get two items which catered for each use case rather than a single product to fit both. I use both on a daily basis.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
Returning customer many times
Bought same product and model again at a great price

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
All very helpful and friendly staff but also very professional every time I use them I have no issues

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
Fabulous service again from Simon at the Glasgow store. A few delays in getting another cd player forced me to change to a Marantz and am so happy I did. Even had it delivered the very next day. Great service once again!

Reply from Richer Sounds - Glasgow
All went very well when buying me new tv service was great from Davie

Reply from Richer Sounds - Glasgow
Alan was so kind and helpful! Will definitely be back!

Reply from Richer Sounds - Glasgow
Simon was very good to deal with and service first class

Reply from Richer Sounds - Glasgow
Customer service in store excellent. From start to finish and even carrying the TV out to the car! First Class!

Reply from Richer Sounds - Glasgow
Just connected the recommended Wharfedale speakers and am impressed with the sound for both classical and rock music. Thanks for your advice.

Reply from Richer Sounds - Glasgow
They accommodated my error by charging my order to home delivery. Also when I wanted to exchange my item this was a simple process. One item was collected and the replacement arrived the following day.

Reply from Richer Sounds - Glasgow
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