Ordered over phone to store, staff were amazing worked with me and allowed me to make my purchase smoothly and I hung up feeling I was treated really fairly and with consideration as a customer. I cri... See more
Company replied
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Ordered over phone to store, staff were amazing worked with me and allowed me to make my purchase smoothly and I hung up feeling I was treated really fairly and with consideration as a customer. I cri... See more
Company replied
Spoke to Simon at Glasgow requesting a change to one of the “bundles”. He got my order processed quickly, getting me exactly what I wanted. The entire order arrived the following day. Absolutely... See more
Company replied
Great experience at Richer sounds Glasgow very helpful,listened to what your are looking for giving good advice and let you listening to different options delivered on time. New speakers and turnt... See more
Company replied
I heard of these guys before due to a forum on boards.ie. Always seem to go out of their way to sort people out, and it wasn't different now that I finally needed something. Online shopping got a bit... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, United Kingdom
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Ordered my TV online for pick up at store,great deals on tvs the cheapest company by far,when went to pick up staff very polite and helped load up car,would definitely use richer sounds again,extremely happy.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
First rate sevice with no sales pitch. Had a good idea what I wanted but the person who served me put more "meat on the bones" with his knowledge. Now I have my purchase up and running I am pleased with the advice I was given. Thank you.

Reply from Richer Sounds - Glasgow
First class service ordered pm on the Thursday delivered fridayv1030
Great pricevand support

Reply from Richer Sounds - Glasgow
Dave the sales assistant was really friendly & helpful in giving details of spec on different models of tvs

Reply from Richer Sounds - Glasgow
Always a good experience dealing with Richer Sounds. Staff always goes out of their way to help.

Reply from Richer Sounds - Glasgow
Ordered a Chord Company Shawline Power Cable in the Glasgow store. Dean was very helpful and actually phoned the manufacturer directly to establish that stock was available and subsequently arranged for delivery. I received a call the next morning to say it had arrived and ready for pickup. I was also given a price match discount.

Reply from Richer Sounds - Glasgow
Went looking for a new DVD player.
Seen this one advertise . Great value.
Not looking for anything to complicated to set up.
Would recommend buy this.

Reply from Richer Sounds - Glasgow
Excellent customer service. Very helpful assistant when calling Glasgow shop I think his name was Steven. Delivered quickly to us even though we are regarded as a remote address.

Reply from Richer Sounds - Glasgow
Helpful and straightforward advice. A good price and easy collection despite tricky doorstep parking.

Reply from Richer Sounds - Glasgow
I visited the Glasgow shop to buy a new stereo system (turntable ,amp, CD player and speakers).
I was assisted by Alan. I explained the type of stereo I wanted and what I was able to spend.
Alan was very knowledgeable and spent the time to explain the attributes of each component. This was very helpful and allowed me to purchase a system that I wanted. Delivery was arranged and since setting up and using the stereo, this has proved to a great upgrade on my previous set up. Great service.

Reply from Richer Sounds - Glasgow
Great wee record player
Bought as a gift
Recipient delighted with it
Great service provided
Lovely staff

Reply from Richer Sounds - Glasgow
Good deal on the tv with a sound system.
Couldn't get the sales person to tell me the differences between 2 models by the same manufacturer. Kept saying the processor wad the difference and wouldn't expand with a simple explanation of picture or TV capability. Good job I'd researched before going into the store.
Was told delivery and installation 2 days later. Howe er that was only delivery to the store. Communication poor regarding delivery date to home and installation as kept getting notified of the delivery information to the store and the store couldn't help as the sales person was off. Sorted once he returned.
Installer did a good job but spent an hour setting up the sound system as didn't realise the speakers were connected with a wire.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
The staff at the Glasgow branch store were great!
Charlie assisted me on both my visits to the store. I bought one item in my first visit, but discovered it was unsuitable for the purposes I intended. On my return, I was assisted with a return to get two items which catered for each use case rather than a single product to fit both. I use both on a daily basis.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
Returning customer many times
Bought same product and model again at a great price

Reply from Richer Sounds - Glasgow
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