I heard of these guys before due to a forum on boards.ie. Always seem to go out of their way to sort people out, and it wasn't different now that I finally needed something. Online shopping got a bit... See more
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Was looking for mid price lg oled for sometime and Richer Sounds has always been my go to place having used numerous times in the past for audio and TV equipment. The fact that they offer 6 year... See more
Company replied
Great price and fast delivery. Friendly, helpful staff in the Glasgow store. They even refunded my £2 parking ticket price, which was a nice gesture. Only complaint would be that whoever packed my am... See more
Company replied
Richard Sounds is a truly wonderful company. We have always as a family bought from the above.last month one of my nephews noticed our Samsung 75”TV picture was not as sharp. Spoke to the manager in... See more
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
57 Jamaica Street, G1 4NN, Glasgow, United Kingdom
- 0333 900 0038
4.9
Excellent
5K reviews
Asks customers to review
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Richard Sounds is a truly wonderful…
Richard Sounds is a truly wonderful company. We have always as a family bought from the above.last month one of my nephews noticed our Samsung 75”TV picture was not as sharp. Spoke to the manager in Glasgow store who informed me we were still in warranty by One month of a Six year term ! he arranged for TV to be checked and picked up back by company called TVR the back lights were replaced and TV is as good as new.We have never had to use this facility but on this rare occasion we did and it was stress free. Thanks again Richer Sounds. John (Glasgow)
June 29, 2026
Prices was fantastic for 65inch TV
Prices was fantastic for 65inch TV . Delivery was quick and was kept up to date with delivery company
July 2, 2026
May use AI-assist with repliesRead more
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All positive stories are confirmed
I heard of these guys before due to a forum on boards.ie. Always seem to go out of their way to sort people out, and it wasn't different now that I finally needed something.
Online shopping got a bit stuck as it came to delivery so a quick call and everything got sorted, including next-day delivery and a discount for 1st purchase.
July 2, 2026
Reply from Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
Stephen in the Glasgow store gave…
Stephen in the Glasgow store gave invaluable and impartial advice and costs that allowed me to do some more research on the options and make an informed selection within the budget that I had
July 1, 2026
Reply from Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Was looking for mid price lg oled for…
Was looking for mid price lg oled for sometime and Richer Sounds has always been my go to place having used numerous times in the past for audio and TV equipment.
The fact that they offer 6 year guarantees and price matches + is as good as it gets.
Have always found staff to be very helpful and knowledgeable. Never pushy and will help to make informative choices based on your preferences.
June 29, 2026
Reply from Richer Sounds - Glasgow
Thanks for your great feedback and for supporting local business.
Knowledgable staff
David was very knowledgable about the products and helpful in discussing options without feeling pressured into making a purchase
June 26, 2026
Reply from Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Great service and support
I would be more than happy to use Richer Sounds (Glasgow) again. We live in the far NW of Scotland, and have no localised hifi resources here - recently looking for a new amplifier and a streamer to back up a large CD collection, we found the advice and service from the branch was excellent.
June 26, 2026
Reply from Richer Sounds - Glasgow
Thank you for your 5 star review!
I was helped so much by Simon with good…
I was helped so much by Simon with good and knowledgeable advice. I ended buying a much better amplifier than I thought I could afford
June 29, 2026
Reply from Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
10/10 service
10/10 service. Helped me pick a record player and explained so much to help me set it up. Lovely staff x
June 28, 2026
Reply from Richer Sounds - Glasgow
Thank you for your 5 star review!
Fantastic as always
Fantastic as always. Guys in Glasgow are so helpful. Great, competitive pricing, extended warranty. VIP discount and only quality products
June 29, 2026
Reply from Richer Sounds - Glasgow
Thanks for your great feedback and for supporting local business.
The staff were great
The staff were great.
I bought an amplifier and speakers.
The speaker wire was free but it was one piece. I cut and trimmed it to use it as two wires. I was expecting it to be prepared at the shop. Not a big deal but it would be a nice touch.
June 29, 2026
Reply from Richer Sounds - Glasgow
Thanks for the positive review, and the kind words about the team. The basic free cable pack we included with Hi Fi systems does comes pre prepared when required, so the cable length included is in one piece allowing customers to choose their lengths upon installation.
We're grateful for the feedback of course and will take it onboard.
The Customer Experience team
Great price and fast delivery
Great price and fast delivery. Friendly, helpful staff in the Glasgow store. They even refunded my £2 parking ticket price, which was a nice gesture.
Only complaint would be that whoever packed my amp for in-store collection stuck a large, sticky DPD delivery label directly onto the amplifier's presentation box. Not very nice as it was a gift for my son
June 28, 2026
Reply from Richer Sounds - Glasgow
Thank you for your 5 star review!
Reply from Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Extremely helpful
Spoke to boy on phone, told him what I was looking for, he was extremely helpful and was out in about 10/15 mins 👍
June 27, 2026
Reply from Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
great experience
great experience. Spoke to someone over the phone from the glasgow branch on saturday about an Amp I wanted, had it delivered and in hand by monday. Can't really beat that
June 27, 2026
Reply from Richer Sounds - Glasgow
Thank you for your 5 star review, it’s lovely to read your comments.
Once again very easy going staff
Once again very easy going staff, great to get on with and have great knowledge of the products they sell. Delivery was earlier that expected so happy days!
June 27, 2026
Reply from Richer Sounds - Glasgow
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great chat and advice from the shop…
Great chat and advice from the shop owner, well worth the visit and very happy with my new ear buds
June 27, 2026
Reply from Richer Sounds - Glasgow
Thank you for the great feedback, and for the comments on your experience. We're so pleased you are happy with the earbuds of course, and hope next time you visit we can deliver a full 5 star experience!
The Customer Experience team
the Glasgow store.
Visited the Glasgow store to see and listen to an amplifier. David assisted and showed the product off to his knowledge. Very friendly and happy to discuss and show other products. Got the amp for less cost than other stores, even online.
Had delivered to the store and was unable to pick up. Simon delivered it on his way home. Unbelievable service. Have bought things before. My go to store.
Also 6 year warranty is unbeatable.
June 27, 2026
Reply from Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service and prices for top…
Excellent service and prices for top notch products, staff are knowledgeable and friendly 🙂
June 26, 2026
Reply from Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
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