Richer Sounds - Glasgow Reviews 

5,011
TrustScore 5 out of 5

4.9

57 Jamaica Street, G1 4NN Glasgow, GB


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Rated 5 out of 5 stars

Ordered over phone to store, staff were amazing worked with me and allowed me to make my purchase smoothly and I hung up feeling I was treated really fairly and with consideration as a customer. I cri... See more

Company replied

Rated 5 out of 5 stars

Spoke to Simon at Glasgow requesting a change to one of the “bundles”. He got my order processed quickly, getting me exactly what I wanted. The entire order arrived the following day. Absolutely... See more

Company replied

Rated 5 out of 5 stars

Great experience at Richer sounds Glasgow very helpful,listened to what your are looking for giving good advice and let you listening to different options delivered on time. New speakers and turnt... See more

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Rated 5 out of 5 stars

I heard of these guys before due to a forum on boards.ie. Always seem to go out of their way to sort people out, and it wasn't different now that I finally needed something. Online shopping got a bit... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(5,011)

24,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, bought LG C5 65 inch tv.
Got it for £300.00 cheaper than major retailers. Prompt delivery by a great courier company.
Would thoroughly recommend Richer Sounds.

May 22, 2026
Richer Sounds - Glasgow logo

Reply from Richer Sounds - Glasgow

Thank you for your 5 star review!

Rated 5 out of 5 stars

David and the other staff at Richer Sounds are superb

David and the other staff at Richer Sounds are so personable, welcoming, patient, and full of knowledge. Their after sales is unmatched, and they do a fantastic job making you feel cared for. Also, I was delighted to be receiving my AV Receiver next working day, despite it not being in my local store. That and the VIP membership discounts make it thoroughly recommended.

I have used Richer Sounds in both Glasgow and Middlesbrough, and found these standards to be very consistent!

June 17, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Great company

Great company. Stephen worked out the best price for me and everything was done quickly and smoothly.

June 3, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

swift accurate service

swift accurate service. Thank you

June 15, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

The assistant on the telephone was very…

The assistant on the telephone was very helpful and dealt with me in a professional and pleasant manner. The product was well priced and great quality.

June 15, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff, friendly and not pushy.

Even knocked twenty quid off my purchase so I could buy my son a few drinks for his 21st!
How good is that?

June 15, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

The complete experience was 5 star.

The complete experience was 5 star.
From first contact to home delivery the attention given to myself was truly amazing.
Simon (at the Glasgow store) instantly recognised my needs; and completely fulfilled them.
My order was completed by Richer Sounds delivery Company of choice; again, just an absolutely pleasurable experience.
10/10.
100% Platinum.

And this is why I have been a Richer Sounds customer for almost 40 years…

June 7, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Excellent

Excellent, responsive staff.

June 11, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Bang on as usual

Bang on as usual. Decent deal and great communication from Alan at the Glasgow store

June 11, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Best price and guarantee

Phoned to order Sonos Era 100. Spoke with Simon. Usual excellent service from RS. Staff know their products and are polite and patient. Simon checked my VIP membership and applied the discount. Also 6 year guarantee. Overall very pleased and will return when required.

June 10, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Great Advise

Polite, knowledgeable staff who are happy to advise, inform and guide a customer through options and choices, without being pushy.

June 10, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Richer Sounds Glasgow have always been…

Richer Sounds Glasgow have always been great to deal with. Professional and knowledgeable staff. A wide variety of equipment available to purchase at competitive prices.

June 9, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

All in 1st class experience

All in 1st class experience, delivered with a smile. Superb product knowledge and a genuine enthusiasm in delivering customer satisfaction at the right price.

June 5, 2026
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Reply from Richer Sounds - Glasgow

Thank you for your 5 star review!

Rated 5 out of 5 stars

Good prices ordered on app picked up in…

Good prices ordered on app picked up in glasgow store a day earlier than i expected so great service
Been a richer sounds customer since the mid 80s always the 1st stop for Hi/Fi tv

June 7, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Great staff

Great staff, helpful and polite, professional advise. Quality items delivered swiftly.

June 6, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Glasgow store, great service.

Phoned the Glasgow store to enquire about buying a Sonos soundbar and dealt with Simon who had all the info and gave me a great deal. I went in to pick it up and asked to be shown some all in one music streamers, again Simon was very accommodating and knowledgeable and let me listen to various models in my price range. I had one in mind but was not sure if it would be right in my system at home. Simon arranged for me to take the demo unit away and have a proper listen at home. I ended up buying the unit and Simon ordered me a brand new unit.
From start to finish it was very easy decision to make based on the way I was treated both on the phone and in store. Highly reccomend.

June 5, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service

June 5, 2026
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Reply from Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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