Richer Sounds - Glasgow Reviews 

The assistant on the telephone was very helpful and dealt with me in a professional and pleasant manner. The product was well priced and great quality.

Knowledgeable staff, friendly and not pushy.

Even knocked twenty quid off my purchase so I could buy my son a few drinks for his 21st!
How good is that?

The complete experience was 5 star.
From first contact to home delivery the attention given to myself was truly amazing.
Simon (at the Glasgow store) instantly recognised my needs; and completely fulfilled them.
My order was completed by Richer Sounds delivery Company of choice; again, just an absolutely pleasurable experience.
10/10.
100% Platinum.

And this is why I have been a Richer Sounds customer for almost 40 years…

Great service and very professional and will come back. Thank you. Mr James Scott

Excellent, responsive staff.

Bang on as usual. Decent deal and great communication from Alan at the Glasgow store

Phoned to order Sonos Era 100. Spoke with Simon. Usual excellent service from RS. Staff know their products and are polite and patient. Simon checked my VIP membership and applied the discount. Also 6 year guarantee. Overall very pleased and will return when required.

Polite, knowledgeable staff who are happy to advise, inform and guide a customer through options and choices, without being pushy.

Richer Sounds Glasgow have always been great to deal with. Professional and knowledgeable staff. A wide variety of equipment available to purchase at competitive prices.

All in 1st class experience, delivered with a smile. Superb product knowledge and a genuine enthusiasm in delivering customer satisfaction at the right price.

Good prices ordered on app picked up in glasgow store a day earlier than i expected so great service
Been a richer sounds customer since the mid 80s always the 1st stop for Hi/Fi tv

Great staff, helpful and polite, professional advise. Quality items delivered swiftly.

Phoned the Glasgow store to enquire about buying a Sonos soundbar and dealt with Simon who had all the info and gave me a great deal. I went in to pick it up and asked to be shown some all in one music streamers, again Simon was very accommodating and knowledgeable and let me listen to various models in my price range. I had one in mind but was not sure if it would be right in my system at home. Simon arranged for me to take the demo unit away and have a proper listen at home. I ended up buying the unit and Simon ordered me a brand new unit.
From start to finish it was very easy decision to make based on the way I was treated both on the phone and in store. Highly reccomend.

Excellent service

Excellent service instore very knowledgeable, explained differences of each model. Practical demonstration.

Ordered my new cd player over the phone. Chap was super friendly and helpful. Ordered and was given free next day delivery. Card payments are given through a link to your email which I also liked as you weren't saying your details over the phone. As with most things sold by richer sounds the cd player itself is excellent and doesn't skip even my old scratched cd's. All in all a great experience

I visited the Glasgow store on 9 June 2026 looking for advice on purchasing a HI FI system,
I spoke with David one of the Sales Advisors at some length and his help was oustanding,his knowledge helped guide me through the various options in my budget and I never felt pressured at any time.
Refreshing to speak to someone who had a real passion for what he was doing.Almost made my mind up of what to buy now and will certainly be using Richer Sounds.

The customer service was exceptional on every occasion that contact was required. The product (speakers) were exactly as promised, delivered promptly and in perfect condition and better than expected.

Five stars. Thank you Simon and Alan

Stephen in the Glasgow store is next level. Was very helpful in setting me up with a price match against Costco for a new TV and helped me humph it into a taxi when it wouldn't fit in the car!