Richer Sounds - Glasgow Reviews 

Was looking for new phono leads. I got exactly what I wanted at a great price. Excellent customer service as always.

The staff were very knowledgeable, without being overbearing. They demonstrated the Bookcase speakers I purchased and even gave me a discount since I was a VIP member.

Great service in Glasgow store . Very knowledgeable and patient . Got what I wanted @ a great price . Fast next day delivery too .

We have been buying all our audio items for years with this company. Staff are all very welcoming and friendly especially David with his excellent customer care , expertise,and product knowledge. Nothing he can't help with ! Value for money and always excellent products . Will continue to use Richer Sounds as they are the best .

Richard, was great help with the decisions I had made for my purchases, he matched the price by the competitors without any hesitation once he had verified.

The Manager at Glasgow gave me the info I needed to make the right purchase. I had been struggling to find any CD player that would output via Bluetooth to my Sony headphones. Problem solved and a big THANK YOU.

Excellent advice and assistance from David, Stephen and Jordan. System is now up and running and sounding fantastic.

Excellent product at a competitive price .
Great courteous service and any questions asked were given with full detail of the product .

Helpful staff at Glasgow. Although everyone was busy they still made time for me when choosing my purchase (earphones)

Delighted with the service I received in the shop in Glasgow

When I phoned the store, Simon (I think was his name!) was superb. He ordered in the speakers I was looking for, which arrived in less than 24 hours, and cost even less than Amazon. Seemed a really lovely guy, too.

Service at the shop itself was less positive. The guy at the counter tried upselling an expensive HDMI cable which wasn't compatible with the speakers I had chosen. I asked about the best way to set them up, and showed an example of my current setup, and he just shrugged. I ended up picking the right cables based on my own guesswork.

UPDATE: The Richer Sounds team got in touch after this review and were genuinely apologetic and wanted to make amends. They took the negative aspects of this review very seriously and apologised wholeheartedly. Customer service was great from Ashley and the team there.

Once again the service is received from Stephen was first class. The Panasonic unit has an excellent clear sound, especially f9r rock music.
Thanks again much appreciated

great + friendly service over the phone, sorted me out with a discount / free shipping and the correct cables for my new sub :-)

Great advice and service from Dean love the speaker stands

When phoning, you speak with someone at the end of the line. This matters.

I have shopped at Richer on several occasions and all of the staff have been incredibly knowledgable,personable and helpful and would quite happily shop again.

Always helpful in the Glasgow store both on the phone and when I have visited. Alan the Manager is particularly understanding when discussing options for my system right from the beginning. Highly recommended company and people. Thank you.

Been upgrading my hifi equipment & cables since January, Stephen @ Richer Sounds has been great, he gave sound advice which ultimately resulted in me spending more than I had planned but so glad that I did as end result was definately worth it, would have no hesitation in recommending Richer Sounds their customer service has been first class.

Although the small item I wanted was not in stock, prompt home delivery was arranged at no extra cost.